Great service! Was unhappy with my previous service provider so found John on Yelp. He's been…read moreservicing our tank for about 6 months and its the best it's ever looked. Highly recommend!

Found John on here while looking for help with our turtle and fish tank - both COVID purchases for…read moreour son that everyone swore they would be responsible for then failed John was super responsive, easy to schedule and punctual. I am so glad we now have him coming for monthly service as it saves us time, bickering on who is doing it and mostly importantly he does a much better job than we do! Was also very efficient - both done in 45 mins or so. He also gave me some great info on our little pets.

My Mom is kinda and old lady and I always worry about people taking advantage of her. When I moved…read morefrom LA it became hard to protect her from scams etc. The last pond service she used started double charging my Mom and adding charges for this she didn't have (fish, plants, etc.) I searched around and had a long conversation with the guy from this place and decided to give him a try. He has been nothing but amazing. My Mom will call when he's over, he does a great job with the large pond, had helped her carry in groceries, checks in when he's finished to make sure she's happy. Great, honest guy, great work, great prices.

Pieter has helped me out with various pond problems - leaking liner, broken pump. I really…read moreappreciate that he is a very honest guy and doesn't try to sell you some expensive repair that you don't need. He's also willing to tell you simple things you can do yourself to keep your pond in good condition.

Update: Johnny still won't tell me what he did to or with my fish…read more Several thousand dollars worth of cherished marine fish. I've tried everything I can to come to terms with Johnny but he keeps lying. Do yourself a favor and look for someone else to take care of your animals. My fish meant a lot to me as they help me with anxiety for well over a decade. I don't know how I'll get over this loss and come to terms to dealing with someone I trusted to take care of my pets. And how I have been deceived and lied to over and over with no explanation. This is not right.

Thank you Damean for an excellent job draining, cleaning and conditioning my pond. I am very happy…read morewith the results. Looking forward to a long business relationship with you and Aque Biz servicing my Pond.

If I could give negative stars I would. I purchased my fish when they were little and fed them…read moretill they were big as seen in these photos. They survived 3 years of being out doors with predators, bad weather, foliage falling in the pond. The fishman came to my house prior to this last visit. The pond cleaning was adequate but this last time you can see that the pond was not cleaned. The next day all my fish were struggling. I called him to return as an emergency. He returned and that evening one by one all my fish died. My last fish died struggled for hours. First it looked like he was cleaning the pond very aggressively. A visitor told me that he did not look like he was allowing the fish time to adjust to the water and they could potentially die of shock. He did not scrub the algae. All the fish died. He promised to replace the fish and he did not. He promised $50 for reimbursement for the fish which was not actual value of the fish.

Kerry has been taking care of my pond and Koi for over 12 years. I trust him completely. He has…read morealways responded quick and professionally. I recommend his services to anyone. I had one other service that tried to sell me a system I didn't need. I fell for it and my pond went green. Kerry came over and did his best to work with the system but in the long run I choose to take it out. My Koi are so important to me. I know that they are safe in his hands. Full disclosure, I DID NOT get paid for this review. Please feel free to contact my via Yelp if you have any questions.

Trevor is amazing at what he does for our fishpond and stream. He always goes above and beyond what…read moreone would expect, especially when we are out of town traveling and our pond might need more attention. He is very professional and has taken our pond from a nice one to a beautiful one filled with lily pads and flourishing koi. He is always on time and can be absolutely counted on. He repairs almost everything that can go wrong. We highly recommend him.

Trevor provides great service with our fish tank in my office (Martinezincometax.com). The…read moreselection of fish he has provided over the years are amazing despite not being a salt water tank. Customers enjoy it and compliment us; colors, clean water, etc. He has serviced our office for 7 years now.

New 80 gallon fish tank got too smelly and dirty, so I rushed to look for a fish tank cleaner…read more This company was professional, fast, knowledgeable, and even came out the next day. Seeing my happy fish in purified water (not tap) is awesome

Sarkis was AMAZING!! He cleaned my tank sooo well!! He took his time, unlike others. He was soo…read morepatient and explained everything to me that i was not understanding. I understand my tank much better now than I did before and I appreciate him so so much! For my freshwater tank he also brings filtered water and doesn't use tap which i really appreciate! !!! 10000000000000/10

I am highly disappointed with our experience here and will not be returning…read more My 9-year-old daughter was originally so excited to visit this shop with her dad to buy her very first guppies. Unfortunately, they died within 24 hours, leaving her heartbroken. Since we live in the High Desert, we aren't local, but we decided to stop by again when we were back in the area. We spoke directly with Miguel and explained what happened. He assured my husband and me that if we took pictures of any future losses and kept our receipt, we could call him within 3 days and he "would work something out" with us. Based on that assurance, we bought 20 more fish. Sadly, the majority of them have already died. I followed instructions perfectly: I took photos of the dead fish and kept my receipt. However, when I called the shop, Miguel completely changed his terms, stating I now needed to bring the physical dead fish into the store and provide a water sample. I tested my water quality myself, and it is perfectly within range. In fact, I already have an existing tank of guppies that are actively thriving and reproducing--we only bought these new fish to add some color. Furthermore, the fish we purchased from Rainbow brought Ich into our established tank. Despite immediately treating the tank, the infection still killed the new fish and compromised my healthy ones. It is incredibly frustrating to be given a verbal guarantee only to have the store move the goalposts when a problem arises. Terrible customer service and unhealthy livestock. Save your time and money and go elsewhere.

I usually come to this store and normally have a good experience, but this time the service was…read morevery disappointing. I saw a fish displayed in the showcase marked for $24.99, so I asked if I could purchase it. I waited a long time just to get assistance, and after waiting around 25 minutes for the manager, I was told they couldn't sell it to me because "someone had dropped it off." Honestly, it felt more like an excuse than a real explanation. If an item is displayed with a price, customers should either be able to buy it or at least be informed properly from the beginning instead of being left waiting. Very poor customer service and a frustrating experience.

Had the best experience with Valley Aquatics. We have an aquarium that desperately needed…read moremaintenance and Valley Aquatics were so helpful with getting us the proper cleaning and care for our fish. Our specialist Hovik was so helpful, friendly, and prompt with cleaning our gravel, changing the water, and suggested some items that improved the quality of the aquarium environment overall. You can tell Hovik truly has a passion for aquarium maintenance and cares for the quality of life of each of the fish he tends to. I'll definitely continue to work with Valley Aquatics for all my aquarium needs going forward as it saved us so much time and stress. 10/10 experience for sure!

John was very communicative from the very beginning! He answered any and all questions that we had…read more The pricing is fair and competitive. He brought his own water, which was a plus because a water supply was not easily accessible to where our tank was. John was super nice and understanding of our situation. Our turtle tank was horrific, but John looked at it and said, "This is nothing! I got this." The before and after speaks for itself. John made sure he took care of tank and canister filter well, ensuring the necessary things were replaced. We had a bunch of requests such as how to install our large turtle basking platform and John said, "No problem, you got it. " with a smile. We are so happy with the results and are looking at regularly getting services. Plus adding more services with John such as decorations and adding fish. John you are the man!

Absolutely amazing service! Howard answered my call on Memorial Day and saved my fish, expert and…read moreaccurate advice and service. I highly recommend his company! Thank you again for helping me :-) AAAA++++

Howard is a man of character and high quality work. He was a life saver to my husband and I. I…read morehighly recommend him.

I have been coming here for years now. All my dogs have enjoyed their mini spa day with them. They…read morealways come back happy and smelling so good! I really appreciate how Raul takes the time to gather information about the dogs. My current are seniors so they do need a little more attention. Here's a pic of both my dogs being happy as always before they leave the shop :)

Original call with owner went great. I made an appointment for my 6 month maine coon kitten for a…read moresanitary trim. I show up and it looks like an abandoned dirty warehouse. I can't even walk in because there's a big metal screen preventing entry. The owner, who I made the appointment with was not even there. An employee had to call him. He then told me to just leave my kitten there and come back later. I obviously said absolutely not. Overall super sketchy business. Go across the street, there's a wonderful pet grooming shop there that's actually legit.