Great service! Was unhappy with my previous service provider so found John on Yelp. He's been…read moreservicing our tank for about 6 months and its the best it's ever looked. Highly recommend!

Found John on here while looking for help with our turtle and fish tank - both COVID purchases for…read moreour son that everyone swore they would be responsible for then failed John was super responsive, easy to schedule and punctual. I am so glad we now have him coming for monthly service as it saves us time, bickering on who is doing it and mostly importantly he does a much better job than we do! Was also very efficient - both done in 45 mins or so. He also gave me some great info on our little pets.

New 80 gallon fish tank got too smelly and dirty, so I rushed to look for a fish tank cleaner…read more This company was professional, fast, knowledgeable, and even came out the next day. Seeing my happy fish in purified water (not tap) is awesome

Sarkis was AMAZING!! He cleaned my tank sooo well!! He took his time, unlike others. He was soo…read morepatient and explained everything to me that i was not understanding. I understand my tank much better now than I did before and I appreciate him so so much! For my freshwater tank he also brings filtered water and doesn't use tap which i really appreciate! !!! 10000000000000/10

I am highly disappointed with our experience here and will not be returning…read more My 9-year-old daughter was originally so excited to visit this shop with her dad to buy her very first guppies. Unfortunately, they died within 24 hours, leaving her heartbroken. Since we live in the High Desert, we aren't local, but we decided to stop by again when we were back in the area. We spoke directly with Miguel and explained what happened. He assured my husband and me that if we took pictures of any future losses and kept our receipt, we could call him within 3 days and he "would work something out" with us. Based on that assurance, we bought 20 more fish. Sadly, the majority of them have already died. I followed instructions perfectly: I took photos of the dead fish and kept my receipt. However, when I called the shop, Miguel completely changed his terms, stating I now needed to bring the physical dead fish into the store and provide a water sample. I tested my water quality myself, and it is perfectly within range. In fact, I already have an existing tank of guppies that are actively thriving and reproducing--we only bought these new fish to add some color. Furthermore, the fish we purchased from Rainbow brought Ich into our established tank. Despite immediately treating the tank, the infection still killed the new fish and compromised my healthy ones. It is incredibly frustrating to be given a verbal guarantee only to have the store move the goalposts when a problem arises. Terrible customer service and unhealthy livestock. Save your time and money and go elsewhere.

I usually come to this store and normally have a good experience, but this time the service was…read morevery disappointing. I saw a fish displayed in the showcase marked for $24.99, so I asked if I could purchase it. I waited a long time just to get assistance, and after waiting around 25 minutes for the manager, I was told they couldn't sell it to me because "someone had dropped it off." Honestly, it felt more like an excuse than a real explanation. If an item is displayed with a price, customers should either be able to buy it or at least be informed properly from the beginning instead of being left waiting. Very poor customer service and a frustrating experience.

Aquarium City is one of those places that reminds you why local fish stores matter…read more Every employee I've interacted with has been friendly, helpful, and genuinely passionate about fishkeeping. I've asked plenty of questions over time and have always received thoughtful, accurate advice. In fact, some of the best advice I've gotten there has been when they talked me OUT of buying something that wasn't right for my tank. Their fish are healthy, their tanks are clean, and the overall level of care is obvious the moment you walk through the door. As someone who pays close attention to fish health and aquarium maintenance, that's something I notice immediately. I drive past other stores to shop here because I trust the staff, trust the quality of their livestock, and know they care about the animals they're selling. That's earned my business for the long term.

I cannot say enough amazing things about Aquarium City. From the moment you walk in, you can tell…read morethis place is run by people who truly care, not just about their business, but about their customers and the animals themselves. The selection is incredible. Everything is clean, well maintained, and thoughtfully set up. You don't get that overwhelming, chaotic feeling that a lot of aquarium stores have. This place feels organized, calm, and honestly just really beautiful to walk through. What really sets them apart though is the customer service. They take their time with you, answer every question no matter how small, and you can tell they actually know what they're talking about. There is no pressure and no upselling, just genuinely helpful guidance, which is so rare these days. I also really appreciate how much they care about making sure you're set up for success, not just making a sale. They give honest advice and want your tank to thrive long after you leave the store. Whether you're brand new to aquariums or have been doing this for years, this is hands down the place to go. You can feel the passion the second you walk in. I will definitely be coming back again and again. Highly, highly recommend.

Absolutely amazing service! Howard answered my call on Memorial Day and saved my fish, expert and…read moreaccurate advice and service. I highly recommend his company! Thank you again for helping me :-) AAAA++++

Howard is a man of character and high quality work. He was a life saver to my husband and I. I…read morehighly recommend him.

If I could give negative stars I would. I purchased my fish when they were little and fed them…read moretill they were big as seen in these photos. They survived 3 years of being out doors with predators, bad weather, foliage falling in the pond. The fishman came to my house prior to this last visit. The pond cleaning was adequate but this last time you can see that the pond was not cleaned. The next day all my fish were struggling. I called him to return as an emergency. He returned and that evening one by one all my fish died. My last fish died struggled for hours. First it looked like he was cleaning the pond very aggressively. A visitor told me that he did not look like he was allowing the fish time to adjust to the water and they could potentially die of shock. He did not scrub the algae. All the fish died. He promised to replace the fish and he did not. He promised $50 for reimbursement for the fish which was not actual value of the fish.

Kerry has been taking care of my pond and Koi for over 12 years. I trust him completely. He has…read morealways responded quick and professionally. I recommend his services to anyone. I had one other service that tried to sell me a system I didn't need. I fell for it and my pond went green. Kerry came over and did his best to work with the system but in the long run I choose to take it out. My Koi are so important to me. I know that they are safe in his hands. Full disclosure, I DID NOT get paid for this review. Please feel free to contact my via Yelp if you have any questions.

We've been using Reef Creations for years simply because we appreciate an expert who is both…read moreefficient and careful with our equipment. We were lucky to find them after we struggled with our last reef guy. We've never looked back or have had to second guess. Ray is the expert's Expert.

I would highly recommend Reed Creations. The owner Raymond is absolutely amazing when it comes to…read moretaking care and providing top quality fish. I was originally with Aquarium City and continued to lose fish with no refund or replacement of the fish. With Raymond now well over year not one lost fish. Finally when ever of a question or need Raymond always responds immediately!!

Update: Johnny still won't tell me what he did to or with my fish…read more Several thousand dollars worth of cherished marine fish. I've tried everything I can to come to terms with Johnny but he keeps lying. Do yourself a favor and look for someone else to take care of your animals. My fish meant a lot to me as they help me with anxiety for well over a decade. I don't know how I'll get over this loss and come to terms to dealing with someone I trusted to take care of my pets. And how I have been deceived and lied to over and over with no explanation. This is not right.

Thank you Damean for an excellent job draining, cleaning and conditioning my pond. I am very happy…read morewith the results. Looking forward to a long business relationship with you and Aque Biz servicing my Pond.

If you've been thinking about stopping by The Aquarium Connection, this is your sign to go! They…read morehave an incredible variety of fish, coral, aquarium plants, decor, and supplies for both freshwater and saltwater tanks. No matter what you're looking for, chances are they'll have it. The staff is very knowledgeable about everything aquarium related and is always happy to answer questions or help you find what you need. The owner (Andrew) is truly a gem, and you can tell that he and his family put a lot of care into running the store. It's also a very family friendly place, and I'd definitely recommend bringing your kids to check it out. They have an amazing service team, and it really shows that everyone knows what they're doing. Every time my family and I visit, we're greeted with kindness, and they're always willing to help, offer advice, and show us around. You can really tell they care about their customers and have a genuine passion for the aquarium hobby. I always enjoy coming here and would highly recommend it to anyone, whether you're just getting started or you've been in the hobby for years.

Can't say enough good things about Aquarium Connection. We…read moreneeded to surrender our 18 inch, almost 6 year old pleco, Fred, who was far too big for our 50 gallon tank at home. He deserved to live out the rest of his long life in a place where he can stretch his fins, and Aquarium Connection is exactly that place. The tanks are immaculately clean, the owner and staff are enthusiastic, knowledgeable, and you can just tell that they genuinely care about their fishy friends. They accepted our pleco with open arms, gave us tips about how to catch and transport him, and overall made us feel so much better about surrendering Fred because we know for certain he's somewhere where he will be well loved and very well taken care of.

The service is amazing!!I had some problems that I didn't know were coming and i cancelled my…read moreappointment 2 times but they are still amazing!the service is amazing they're so nice and kind,Thank you so much

I do not recommend taking your fur babies here! I took my goldendoodle and they left his haircut…read moreall choppy ! The worst part is they cut him BAD on his ear and his tail and didn't even bother to mention anything when I picked up! It wasn't until I was petting him that I noticed a huge clump of dried up blood bcuz they used a whole bunch of some type of glue! And now looking at the comments the owner doesn't even reach out to fix the issue! Disgusting business!