Such a great and professional experience. My dog (very energetic and excitable bernedoodle) goes…read moreright in without hesitation. He comes out looking so handsome and happy. She also has trimmed my daughter's puppy and is getting her used to the grooming process. Highly recommend!

Horrible, horrible, horrible!!! If you want your dog to spend 7 hours sitting in a cage and get a…read morequick 15 minute trim before pick up, go for it. Our little guy (4,5 lbs Yorkie) was completely traumatized. Nothing was properly trimmed or washed. He smelled horrible. He had a huge red burn on his head from either cutting, brushing or blow dryer. He cried when we got him back. We had to give our dog a bath, medicine and take him to a vet after a 7 hour "spa treatment" at The Cut Above. Never ever again. Save your money or research better! There are so many great places where people actually care about your pets. Not this place..... STAY AWAY!!!!!

Just have to say that I love the general manager, Francesca and her team at the Petco in Larchmont…read more The animals, fish and reptiles always seem happy and they're always in good shape compared to other Petco's that I've been to in Westchester County. The employees always recognize me and my family and greet us with a big smile on their face. I've gotten a chance to know them from the various visits I pay to the store on a weekly basis lol ,and they are wonderful people. The store always seems clean and the fish tanks are always spotless, which is the primary reason I go there besides buying cat food. I wish this team and their general manager Francesca all the success they deserve. I truly hope if there is a district manager that he or she reads this!

The cashier was super rude. After I paid for the bird seed, she extended the receipt toward me,…read morestaring only at the receipt and then looked away indifferently. It seemed as though "helping" me was truly disturbing her. There was only one person waiting in line behind me. The place was not very busy with customers. There is a friendlier pet store closer to where we live, but they don't have the bird seed we need.

Been here before. Personable place. I've been looking for a knowledgeable Cat Food place, because…read moremy Cat Pierre is allergic to Gluten and has a kidney issue. Diana directed me to a specific Cat Food. But I was concerned that the main ingredient was 'fish meal', not real fish. Diana explained to me that this vendor 'First Mate' raises their own fish, and their term 'Fish Meal' means fish prepared for animal feed as opposed to human sale (!!!!). The Company has a pamphlet to explain this. Well Diana really knows her product and I am so glad I stopped in here !!!!!

I've been coming here since I adopted my rescue cat and the staff is wonderful! Chris and Edwin are…read moreincredibly knowledgeable about food selection, cat health and dietary needs, and more. I continue to be impressed and pretty much learn something new each time. I also love supporting a local chain so that's another bonus. Keep up the good work and thank you!

This "business" charges people to bring their dogs to the public dog park in New Rochelle. They say…read morethey only do 4 dogs at a time on their website because it is "not allowed"... I have seen up to 8+ dogs at a time. The dogs they bring are aggressive, attack and hump other dogs at the park and each other. The "licensed dog trainers" do nothing about it. This is a lawsuit waiting to happen. I wouldn't let my dogs near this company without getting ready to pay a vet bill.

Emily and her team are the best!! So reliable and great with animals. I feel so lucky to have…read moreemsters paws taking care of my pups everyday. We have used them for almost a year and have never had an issue. They are flexible which is so nice because my schedule sometimes has last minute changes. But they also very consistent considering a few different people stop by to walk the dogs each week. Highly recommend Emily and her team!

Amazing staff. Well trained, super professional. Every animal (and their family) is made to feel…read morespecial. I was blown away by their follow-up when our dog became increasingly ill from kidney disease. I don't know what we would have done without their careful guidance.

They provide expert care for my doggy daughter, Madison, which is beyond wonderful. Words are not…read moreenough to express my immense gratitude for this hospital. The staff and the Vets are all superb!

As a senior dog mom and my first time coming to this groomer, ALEX exceeded all my expectations! My…read moredog could be quite difficult but he handled him with patience and love and gave him an amazing grooming experience. I didn't think I could trust another groomer after our last groomer left our veterinary office , but I was wrong ! Alex was the best ! Highly recommend!!

Genuinely unhappy with the quality of the haircut and service received at my Golden Doodle's last…read moreappointment. Agreed with his groomer that he'd receive a "summer cut", not too short. Was told mid -haircut that he was too matted and that they' had to cut his hair shorter than agreed upon. I would have appreciated if they would have called to ask if that was something I was okay with before proceeding to cut him shorter. My groomer asked if he was matted when we first arrived, we told him no and he felt around Hercules' coat but did not let us know if he was matted. Will not be going back.

The office staff and veterinary staff are thoughtful, compassionate, and very knowledgeable l.read more

I can't thank Dr. Fullerton and the whole LAH team enough for the amazing care they gave my dog…read morefrom the time he was a puppy all the way through his senior years. He went through so much over his 17+ years--epilepsy, injuries, viruses, even a serious eye injury that had us coming in every day for months--and everyone there was always so kind, patient, and professional. They treated him like family and always took the time to explain what was going on and make sure we both felt okay. Losing him has been really hard, but it's comforting to know he was looked after by such dedicated, caring people. I'm so grateful for everything they did for him (and for me).

I've been dealing with this shelter before it became the Humane Society of Westchester. I've…read moreadopted 2 senior dogs, fostered kittens, bottle babies and a dog. I always had a contact number in case something happened and I needed to speak to someone no matter the time or day. The shelter is always clean and the animals are well cared for. I never seen any animal in the shelter that was uncared for. Their adoption form shows you that they care who adopts their animals. The employees are professional, friendly, understanding and caring. Tiffany the manager is the person I've been dealing with for many years and I never had a complaint about her. She's sincere about her job. The manager before her wasn't alway pleasant but she did care for the animals. Beverly the lady that answers the phone has always been professional. I will continue to bring my TNR cats to the shelter. That project is a great help to keep the kitten population down. It's worth the money. I read some negative reviews and just want to say don't always let them influence you.

We brought our beloved cat, Rascal, to the Humane Society of Westchester during an emergency after…read moreshe suffered extensive injuries to two paws. We trusted them because we'd had three cats TNR'd through them over the years and we've also given them kittens that we found in the past so that they could find homes for them. We were told they could help her in the interim and that we would be coming back to PICK HER UP. We NEVER authorized euthanasia and were NEVER told they believed she could not be saved. Instead, after WE contacted them for an update, they TEXTED us: "Her injuries were bad. We humanely euthanized her." That is how we found out our beloved cat was DEAD. They did not call us. They did not ask permission. They did not give us the chance to take her somewhere else, get another opinion, or say goodbye. They made an irreversible decision for us and only told us AFTER it was already done. They now claim we were told she "couldn't be saved." We were not. If there was any misunderstanding, all they had to do was PICK UP THE PHONE and ask us. Rascal was NOT "just a feral cat." She had a name, a bed, a routine, a home, and people who adored her. She followed us from window to window for pets, jumped inside for treats, lounged with us in the yard, and gave us the sweetest little angel meow when we came home. She was family. She wasn't even four years old. When we went to pick her up, instead of compassion or an apology, we were argued with and treated like a nuisance. We were told, "Why would I take your word over three of my employees?" Then our beloved Rascal was returned to us inside a black garbage bag in our carrier. We have done nothing but cry since this happened. We are devastated that we couldn't protect her and that we trusted the wrong people while desperately trying to get her help. I understand that sometimes euthanasia is the humane choice. That is NOT the issue. The issue is that they made that decision for OUR CAT without communicating with us or giving us the opportunity to make it ourselves. If I could go back in time, I would NEVER entrust my angel to this organization. They may delete this review, delete my comments, or block me. It will not erase what happened. I will continue telling Rascal's story and demanding accountability through every legitimate avenue available to me. I hope karma finds those responsible. And don't worry, it will. We have to live with this loss for the rest of our lives because of the stupidity and the deplorable behavior of these people. They do not care for animals, they "euthanize" them when they don't feel like dealing with them and they have no manners, no empathy, no compassion, and are cold-hearted ugly individuals who don't explain anything to anyone, are poorly trained and horrible -and might I add MISERABLE- at their jobs, and when blamed with the responsibility of killing someone's pet, they turn into the monsters they truly are- they start defending their deplorable actions, they add insult to injury and to the already traumatic situation and they start attacking others instead of taking accountability. Rascal, I will never let you be forgotten, you were and always will be a huge part of my soul. I will love you forever and ever, in this lifetime and the next...

Just awful. I brought my 4-month-old mini poodle for his first cut. He had some matting on his…read moretorso, but nothing on the face or legs. I had asked that they not trim him too short, and is there was an issue, to call and let me know. Well, when I went to pick up my puppy, they hacked him up. They shaved everything. They cut his neck. The puppy was petrified and jumped into my arms. My mini poodle now looks like a chihuahua. I will never bring my puppy back to these people ever again.

I recieved a gift certificate from a friend for grooming, the certificate was from 2020 without an…read moreexpiration date, the business refused to honor it with $500 on the certificate. Had to take the business to court. Beware of this business. They require so many vaccines and was overcharged. Poor business practices.