We recently purchased a 2023 Honda Talon SXS - 4. Excellent sales, service desk and honest people.read more

Mgt is mean charged refused me for help. $2300 for suzuki 250 complete bottom/top end rebuild. They…read moregot it running. BUT later find out left hand case originally JBWelded from cracked open from front sprocket eject exposing internal. They didnt even replace the case. Doubt they even did top end. Profusely leaks coolant now too. Someone did this hack job but guarded by aggressive sales mgt. Very hurt by this. Other service/sales was worse. I wont even engage them I think its mafia.

Have serviced 4 and purchased 3 bikes over the last 9 years from moms Manchester. THey do make…read moremistakes. Suggestion check invoice carefully before paying. Check actual work performed. If problems the management and some employees have been very good at resolving issues. During Covid and during Moms rapid expansion it appears to me that it has created internal problems within. I hope they can overcome and improve.

My Son bought an Indian Scout there, lost the one key they gave him…read more Called and spoke to Brandon, super helpful. Was told the key code would be on the bill of sale and it would be easy to make a key with the code, it was not. Pulled the ignition and brought it to Moms to see what they could do, saw some guy in parts who was basically NO help. Bought a key blank for $32!!! ( $10 on Amazon ) so I could get a locksmith to make a key. In addition they set him up with some credit card financing at 26% interest, how does that even happen? I would not recommend this place.

Our BMW 850 GS needed some care in the middle of multi month ride…read more The awesome folks at the Evo cycle took care of things for us, at a moments notice, though we all know how long it takes to get an appointment.

I have been taking my bike to EVO for several years now. A friend of mine in the neighborhood told…read moreme how their prices beat dealership prices, and how you were treated with respect, like you were the most important person on the planet. I needed a 5000k service, and thought I'd check it out. Troy treated my bike like it was his own, that to me was very important. Their 5000k service included everything from soup to nuts. In other words, more than any dealership. When I got the bill, I told Troy, I asked him if that was correct, as it seemed too low,...as I am an honest person and want to pay my fair share, he said that it was...sold...customer for life! Last winter I left my bike with Troy for another 5,000k service, to have the top end rebuilt, and to install a Ginz sissy bar with brackets and to have the brackets and fender supports powdercoated black. Quite a laundry list of things to do. When the bike was finished, it was mid winter, I told Troy that I wanted to ride it home, he said no problem, come and get it when you want to. There was one day in February when the weather was in the 50's. I told Troy that I wanted to come and pick it up, no problem. I thought that I would have to pay for storage at least while the bike was there, Troy said no. I was very pleased with the job that EVO did, and I could tell that Troy was too, as he told me how everyone in the shop enjoyed looking at the bike when it was finished. As a repeat customer, I want to say that I have been impressed with Troy and the quality service he and his staff at EVO Cycles provide in Derry, NH.

Locked into a year-long contract at approximately 30 dollars a month and i only saved approximately…read more90 dollars and i have to rent the motorcycle before a year or i lose my money i put into this scam.

Deceptive Tactics, Terrible Customer Service This is a buyer…read morebeware note. I went to book a bike for the weekend and was bombarded with website pleas to instead join their membership for $29 a month and $29 up front. Website is full of implications you can rent once a month for that. The primary ad has ** disclaimer note and the ** says nothing about the reality that most locations don't accept the membership credits. In fairness to them it does say participating locations in other less obvious places on the site. I didn't see them. I joined, went to book my bike and found I couldn't use the credit because the location I live near doesn't accept them. So, the membership does NOTHING for me. I called right away and was on hold forever without a human response and hung up. I emailed them asking for a refund and was told basically "Tough luck. We know you used nothing and it cost you $58 but we are refunding you NOTHING. In fact, you're lucky we aren't charging you for the full year since you signed up for a year membership and it was in our terms and conditions." I've never dealt with a company that wouldn't refund a mistaken purchase when the buyer got nothing, derived no benefit, cost the company NOTHING...until these folks. They think pocketing my $58 is justified even though they did *nothing* for me, provided me no service, and my membership cost them nothing. I intend to file with the BBB and CFPB to seek reimbursement. Just beware that they are greedy, want your money and couldn't care less if they got something for nothing from you, they are keeping it.

Just tried to contact them for an invoice copy for business purposes and they were not able to…read moreprovide. Rude and refused to help.

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

I took my 2017 RGS there for a Stage 2 upgrade and dyno tune. It took them two weeks to do the…read morework, but it being early spring, I didn't mind too much. The problem started when they called me to tell me my head pipe was cracked and needed to be repaired. I found that odd since they were the only ones that have ever touched the head pipe, but they claimed it wasn't them and it can happen just from riding. I was a little dubious of that claim, but wasn't going to push the issue over $75. The real problem I have is the dyno tune. Not only were the numbers substantially lower than comparable numbers I have seen on NUMEROUS other bikes with the same exact components, but the bike was very choppy when it ran. I sent the map to several other tuners to get their opinion on the matter and they all laughed at how poor a map it was. I then asked Brandon, the tuner from R&R for the run files and could see from the date/time stamps that it took him less than 28 minutes to "tune" my bike. Additionally, the base map he used was the modified stock tune that anyone could download off the Dynojet website. After seeing all of this and listening to several tuners saying they wouldn't trust whomever did that to fix his own mistakes, I called Reggie Jr the owner to voice my displeasure. Reggie stood by his employee and got somewhat aggressive about it over the phone saying that Brandon was the best tuner on the East Coast and ALLLL those other tuners didn't know what they were talking about. His "solution" was to challenge me to bring the bike back and have me watch Brandon tune it myself to ensure he did it up to my standards. When I explained to him that I no longer trusted them to do a adequate job on my bike and all I wanted was my money back, Reggie laughed and explained there was no way I was ever getting my money back. So lesson learned I suppose - I will never send any business his way.

Just had a new cam etc installed here and these guys are the absolute best! They are honest, down…read moreto earth , no BS type guys! They will tell it like it is, and will explain everything they do on your bike and keep you in the loop the whole time of work being done. Reggie Jr. Did my work and does a great job! Check them out! You won't be disappointed!

I brought my motorcycle in for them to fix my ignition switch and they did a great job fixed it…read moreand was less than they quoted. Thanks guys.

I was amazed at the inventory the owner has created.  The old triumphs and Japanese bikes were hard…read moreto find today, even online.  When I went to Cycle Mart the owner was warm and both him and his son were very helpful locating the exhaust for my 1987 Vulcan.  I noticed among the parts and bikes were ATVS, used cars, and some tractors.  I highly recommend checking this place out as there are not many left like it!

Please Read!…read more Cycle Mart owner and his son towed my motorcycle to their shop at the beginning of the Summer for a simple tune-up. 2 weeks go by and I never recieved a call so I called them. The owner said he was still looking in the problem and that he would call me back when he had more information. 2 more weeks go by and still no call again, So I call back and get no answer for 2 days. I call the following week and I end up with a message saying that Cycle Mart will be closed due to a family emergency. So I wait and call back at the end of that same week and I get the same message. Following that I recieve the same message for 2 weeks straight. Finally going into the end of the second month that they have had my motorcycle they answer and the owner continues to say that they are working on my bike right now and that it should no be much longer. 2 More weeks go by and I then call back and the owner tells me that he is just ordering the parts for the bike and that he will call me when it is finished. I wait 2 more weeks and hear nothing so I finally go to the shop and it is open but no one was around, nor could I find anyone so I left. I call back the next week and the owner tells me he had to order a few more parts and that they are still working on the bike. A few more weeks go by and the owner for the first time calls me back and says the bike is almost done. Finally just today, the day that I am writing this my motorcycle is finally finished. So Cycle Mart has had my motorcycle for just about 4 months to fix a simple problem that should have been done in 1 to 2 weeks at most and still charged me $400.00. When I contiuned to ask the owner what took so long on the phone and in person he just tried to mask the answer or feed me a line that made no sense. So please beware of the is business and I hope that the BBB can do something about Cycle Mart shady business ethics!