My Father passed away on Saturday - May 2nd of 2026, Then Me and my mom tried to call but they keep…read moreon having us on wait. I wouldn't recommend this location! Update #1. Looks like someone finally picked up. Luckily she was respectful and such for us... I guess I increase the Star amount to two.

Necessary for all to Leave feedback of this particular office at…read more ssa.gov/feedback zip 91911 Made an appointment over one month ago to come into office to be served for 5 minutes at winDow to just receive a stamp on my documents after waiting in the lobby one hour to be called for my appointment visit. The did not comply with finishing the process of my documents at the time of my visit and am still waiting for benefits that belong to me since I'm still disabled. I expressed the hardship and 12 days later I still have no response to my completed package. Bylaw they cannot withhold payments. I'm on 60 days no payment after waiting 45 days for an appointment . Disabled with a minor at home. At arrival you get disrespected treated like a criminal and attempted to be humiliated by Security guard pictured . Complete out of line character and her demeanor towards the public. She and past guards have you wait outside with disregard to weather conditions or your disability. I recently took pictures of empty lobby seats able to accommodate guard had outside in the heat standing . The appointment line to wait instruction into the building is in the sun. I moved to the shade being that it was only 2 of us out there waiting to get into building and the guard reprimanded me for not standing in the sun appointment line, made me walk to the appointment line just to be immediately called up to be served. Total Humiliation attempt. Civil rights complaint form https://www.ssa.gov/forms/ssa-437.pdf Civil Rights Complaint form Email me if you need help submitting your complaints azaleaaguilera@gmail.com

So clean, super quiet like library, shhh. No phones inside, No photo or video inside. Some of the…read morebest people on the planet work here super chill.. Have all your papers ready . You may or may not be surprised on how much information they have about you.. There's plenty of parking I don't think they make appointments. I think they tell you when to be there and that's it. I wish more gov. places like this great example of wonderfulness . also, it's on the historic route 101 . Fun

These guys gave me the run around because I didn't have a ID. I had to explain my situation to…read moreevery worker I saw. They didn't even provide me a ticket while I was waiting in the lobby to do biometrics. I had to go up to the lady doing biometrics and explain my situation again while everyone else in lobby were waiting for their number to be called. The lady in front was on a power trip and was pretty rude to me. I've seen the way she spoke to other people. Unfortunate things happen to people, my wallet was stolen and I have to start from scratch. I just wish the people that worked there were more understanding.

Out of all the borders I've crossed over to Mexico and back to USA, this is the best one, in my…read moreopinion! The max time I've spent waiting in the driving line is 2 hours. I know the TJ border can take up to 5 hours on busy days so I never go back to the US thru that border. I recommend getting here before they open at 6am so that you can get thru in less than 30 min. Tecate is the border city here and it's such a pretty city with lots of coffee shops, so you can always park your car and walk over to the border, have coffee and walk back, and the wait is not even long to walk back, maybe 5 min max. The agents are pretty nice too.

This is the far less aggressive, calm border crossing aside from Mexicali. In general there should…read morebe more lanes available to enter the US, but for me this one is better, I get claustrophobic and personally have to be selective about the time/day and border.

I've always had a great experience at this post office - the wait is always short and the team…read morethere is proactively helpful and responsive. I'm almost always able to find a parking spot there too

Vicky is the rudest post office worker I've ever dealt with she needs to be fired would not accept…read moremy package or give me solutions on how to solve the problem instead she just denied me service. Telling me they could not provide the prepaid label even though I had the item packaged and even came in with my own roll of tape.

My income is late again and I am on the phone for the 6th hour today waiting with the same hold…read moremusic from the other day that made me sleep for 24 hours with a migraine... like this one. Please return my missing income from last year as I have not recovered any from the fraud payee that has been closed permanently under the care of Carolyn Housman and CA Senior Adult Services Don Myers who couldn't understand I fired him for so many years before all the pains expressed through every neglected call with SSI before I was evicted from them defaulting and caused me to lose all of my property, home, family, supplies, tools, clothing, artwork, all promised to be recovered by SDPD and property who also hung up on me with my disability that needs acomodation sometimes even costing me 50% of my paychecks to get assistance when I am well. SSI leaves me less than $300 a month after my humiliating rent amount of $1000 at the very top of what I will sacrifice for a roof over my head after 100% of my money has been on rent and trying to recover lost tools and supplies. I still need towels, heat as reaquired by CA LAW in a rental- I can't afford with default and forcing me to continue reporting SSI left me in my car screaming for help and getting hung up on... sick and unable to reach them by my car that I lived in until I lost it with my rights to have a safety plan and for care at the hospital of my choice or not. I lost my rights to protect myself and have been slandered I have been harassed by CRF workers and they have been reported to SDPD and APS when I stayed at their abusive non accommodating crisis home for health care vs hospitalization against me trying to walk again and recover after so many years stuck in a gas leak and with CPTSD from being raped by someone I cant seem to get arrested with companies who make me look so bad such as the reports of me screaming about the poor care I have never been forced to continue to encounter until Don Myers closed actor of El Cajon PD. I need help with recovering money from this month and still on hold. I hung up after a few hours on hold the first time and the other time almost an hour and half. Now I am still on hold for almost 2 Hours and they are rude and have called me Pet names at window 3 needing help suing and recovering payment for my personal charges as soon as follow up as requested in many calls since and closing of my witness as my payee shortly after as he was a Captain in the Marines and also heard the PET NAME or SEXUAL HARRASSING OF UNWANTED NAME CALLING and Sexualizing me calling me MAM countless times as I just needed help and placement. My rent was due on the 1st and you have neglected to pay my income on time I have set up direct deposit several times before you were forcing me again into the abusive company of your office and waiting room eyeballing experience. I proivide myself peace and privacy and choose only 5 star business and people to remember with the other a concern with my duty to report previously as an agent salesperson in CA licensed for 12 years I am unable to pay for the car or home I lost I lost all of my work supplies and tools as well as electronics and files I lost my files with sensitive material and records of my birth and health needing me to change my name I asked to talk to the judge and you hung up on me after I was hit with a knife asking for my rent to be sent to me to evacuate for safety I asked help to flee from your care I asked for land in CA from Washington DC and need to push my draft through so still waiting for records I have asked for you I have asked you to turn in the person at window 3 and close your office I have asked you to report yourself to civil rights all while my children visitations ignored and also reported with my duty as an agent when I could afford the test and associations checking me out I still have them waiting for mom My service animal needs grooming professionally and I am trying my best to even cut my own hair for the 5th year You are unable to help me with care or decent customer care or accomodations for my disability and inability to do business in the face of your poorly maintained care workers I am still patiently waiting your response on the phone as I have today again reported you to fraud as I have at my banks and yours with the payee mess you caused against the judge and I as we already decided my care and you are stealing my rights I asked help for gas leak victims as myself with communication disorder due to my large tongue and large webbed neck swelling when I need your help to commuynicate === I have 72 hours promised care by IHSS after a social worker saw I needed basic care like grooming and feeding myself as I am still begging for help to be able to afford enought to cook 2 to 3 times a day or eat that much as I prefer healthy but am forced to poor diet after cancer STOP HELP JUST NEED MY MONEY PUT IN MY ACCOUNT AS IT IS MISSING AND I HAVE $0

Seriously the worst experience. Slow and no one cared. I had an appointment and was still here 2.5…read morehours. Asked to speak to the supervisor because the associate couldn't help me and was asked to go back to the lobby and wait more. Save yourself hassle and go to the La Mesa office or San Diego. Insane.

I logged into my social security account online and completed my name change application. I was…read moregiven an appointment to come to the Social Security office right away. A day before I received a text reminding me of my appointment. When I arrived to the Social Security office I checked in using my mobile phone from the text I received to check in. Then they text me my ticket number. Once my ticket number was called I received another text with the window number to go to. The guy at the window was super friendly saw my documents and told me I should receive my new card in 2 weeks. He also informed me that after 24 hours their system will be updated with my new name and I could go to the DMV to process my new Driver License with my updated name. The entire process took 15 min. It was super fast and I love how easy they have made it with the update text messages.

A most cordial agent at window 4 was both efficient and friendly. Thanks to appointments the wait…read morewas brief and pleasant. Very enjoyable visit. Couldn't be better. David Rawlins

"It's on you" for arriving a few minutes before your appointment time just to wait 40 minutes after…read morecheck-in. My Appointment was at 10:40, it's 11:20 now...

You can't just walk in. Apparently you have to somehow make an appointment but they don't make it…read moreeasy to make an appointment. I walked in and waited 2.5 hours apparently just to "make an appointment" to come back. The appointment was 3 weeks after I initially went in. I had something come up and couldn't make the appointment- there was no feasible way to change it. It's 2025, there should be a booking website or something. I drove to the location, spent $6 on parking and waited almost 3 hours, just to have someone tell me to come back in 3 weeks of which I now have missed and don't know the best way to start this whole process over again. I'm a born citizen and just want to get my SS card replaced and it wouldn't let me do it online. Absolutely awful!

Great SDPD Police Officers! Great community! The location is easy to find. The parking lot has…read moreplenty of spots.

I wanted to thank the young officer who assisted me today. Since COVID, the station does not have…read morestaff at the front desk and the building is secured. I was there to turn in medications for disposal. I apologize for not getting the officer's name, but he asked me if he could help and made a few phone calls. I was then able to turn the large box of meds over to him. Thanks, officer!

Super long lines expect realistically 3-8 hour wait time to cross from tj to USA you will regret…read moreall of it while you wait in line

I was detain for second inspection on Sunday April 19 when they pass me there take me to the office…read morewith Agent Meza after 4 hours they pass me over to Huerta agent She take my interview by film my declaration was scarrt b usually when they film is bcos they will cancel you documents I'm not resident yet I m on parole advantage But agent Huerta was so nice she even give me a meal and little juice and snack My respect for those agents and great people

Entering Mexico through the San Ysidro Port of Entry on the U.S. side, also known as PedEast, was a…read moredecent experience. Located at 95 E San Ysidro Blvd, San Diego, CA 92173. The walk through an in was easy and didn't take much time at all. We took a ride share to the boarder and followed the signs and went through the interview and screening process. It was relatively easy and we got our passports stamped which was exciting as well. Also called or referred to as: PedEast US San Ysidro Pedestrian Crossing Pedestrian East Peatonal San Ysidro

To return to the United States this port needs to improve their station because there are 20 lanes…read more It should be US citizens in one line to exit and foreigners in another line same as when you enter. Amazing how patient, children, babies, pets and adults are to wait 3+ hours to exit Tijuana into the United States. The line snaked into four lines. You'll see children selling woven flowers, mothers with infants walking up and down the lines selling snacks. There was a churro man going back and forth. Also blind or others saying chiclets, selling gum. Many people in line bought cold refreshments like popsicles, ice cream or granita looking cold treats. Happy to be back in the United States.