Used the drive up ATM. Two of these available at this location, with one inside. I like the RI…read morelocations as they always offer different money denominations, which can be helpful.

Went in to open savings accounts for the kids. There were a couple people waiting, so I went to…read morethe teller line to ask how long it would take. I told the teller that I had 45 minutes before I had to be back at work, and he said that it was no problem. So I sat down in the waiting area. As I did so, another man who had been waiting got up and said he was "done." He left. Somewhere behind the tellers, a phone on hold was blaring over the speakerphone some ungodly hold music. This did not help my mood. I'm not sure why we ALL had to listen to the hold music. Anyway, 30 minutes later, I heard the banker apologize to the person she was with because they clearly couldn't help her with what she needed. They said something about a different banker who had to help her. Finally I was asked in, however, by this time she said she could not complete my transaction in the time I had. I will not be using this branch again.

What happened to the new banking hours in November 2025 they are supposed to be open to 5:00 pm.i…read morecame to the bank at 4:15 pm and the doors were lock tight.....

I just got off the phone with this Citizen Bank in Woonsocket, RI. I asked to speak to the branch…read moremanager. I was told the branch manager was busy. I asked if I could make an appointment to cash a 15k check and I was told the branch does not have 15k on hand and I would have to go to another branch. I asked which branch and could she give me the number. She was rude and nonprofessional (the female banker who answered the phone) and told me you have a phone look it up. I called another Citizens and I was told the one in Woonsocket can make an appointment to be able to cash the check. I called the Woonsocket location back and stated what I was told and again, same banker who answered the phone before was completely rude and ignorant at this point and told me she will need to talk to her tellers to accommodate cashing my check. I asked what date and time can I come in and she just kept saying she had to talk to her tellers and that she wanted to take my name and number and the branch manager - Sarah Chu (I think that is how you spell her last name) would call me back. If you remember, at the very beginning, I had requested to speak to the Branch Manager. This Citizens branch is not professional and not very helpful and certainly shown by behavior do not care about their customers. AVOID this branch. Go to another branch that values it's customer. I wish I could give no stars so, this branch got one star they don't deserve.

Can I just say that the citizens branches are disappearing, and its impossible to find a branch…read morewhere you can talk to an actual person. The downtown Providence branch is HORRIBLE, 0 STARS. The tellers think they are elite because they work downtown and they treat people as if they are worthless, I drive OUT OF MY WAY 20 MIN for the N Smithfield branch! The tellers are helpful, friendly, and they never keep you waiting. They are professional and most importantly.. they are NOT MACHINES!! Only reason I'm still with Citizens!

Had the best experience getting my mortgage through Milford Federal. They have competitive rates…read moreand low closing costs. Sherice was truly a pleasure to work with.

From the owner: Founded in 1887, Milford Federal Bank offers a full line of services to the community, including…read moreall types of savings accounts and certificates, checking accounts, home mortgages and consumer loans. We specialize in owner-occupied home mortgages and remain committed to offering good, sound financial products to residents in Massachusetts, Rhode Island, and Northern Connecticut. Milford Federal's history of exceptional customer service makes us one of the area's most popular banks.

I want to thank the wonderful, helpful and caring staff at Unibanks Blackstone branch. We recently…read morehad a death in the family and we needed help sorting things out and my daughter was buying her first house and that was a whole different set of issues which in particular the manager Jennifer Pendergast and assistant manager Natalie Howard helped us with, always with a smile and an abundance of patience. I've been banking at Unibanks for as long as I can remember and have never been disappointed.Thanks ladies!

I have used Dean Bank in Blackstone Ma for many years. They have always been very nice and helpful…read moreto me and my husband before he passed. It's a small town bank, and friendly, and never make you feel rushed, which is why I changed to Dean Bank so long ago. I wouldn't want to go anywhere else. I love Dean Bank and everyone who works there.

They area great bank to do business with. Always very helpful in taking care of all my banking…read moreneeds. Thank you ! A long time customer

Wendy and Hailey offered exceptional assistance recently with a fraud issue regarding my business…read moreaccount. I am grateful for their prompt response And follow through. They were a great help. I highly recommend the Slatersville branch for your their financial products.

Thank goodness we did our research to find the best possible rate for my car loan! After searching…read morehigh and low and everywhere in between; Navigant was not only the BEST rate - but also by far one of the easiest transactions all together! Throughout the entire process Christian was our go to guy; he had everything ready and in line - got us not only the best rate but made sure everything was done in record time! I'd HIGHLY recommend stopping in to find yourself the best rate possible and to also get the fast and accurate help that Navigant provided to me throughout the entire process! Their facility is conveniently located next to Dunkin and across the street from a full plaza of places. It's a brand new and spotless building with clean and well decorated interior. An over all A+ for the entire experience!