I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

Excellent service! Unlike me to review an ups store but this was a great experience…read more Really kind and efficient. Would definitely go back.

I stopped by to pick up a missed delivery, and the experience was seamless. The service was quick,…read morethe staff was courteous, and there was plenty of parking available. In and out with no hassle!

Overall the experience was okay and I got what I went in for. If you are getting anything printed…read morethat needs to be altered or manipulated, make sure to get someone that is experience in their software and printer equipment. While the job got done in what seems like hours and I left feeling annoyed and frustrated with service. Nita greeted my fiance and I when we walked into the store. She asked what we needed help with and proceeded to help with the invitations I need printed. I had 3 documents that needed printing and I brought my own paper to print on. Since I was printing wedding invitations, I need to make sure it was perfect. I brought my own 110 lb paper & 12x12 card stock. I had a USB drive; 2 pre-sized documents (2 4x6 cards to a 8.5x11 sheet of paper) and 1 map that needed to be resized and manipulated ($5 fee) to fit the A7 invitation size. I had 75 sheets printed (BW @ $.12 each) and 1 set of 25 sheets professionally trimmed (@ $1.50 per cut). Total was under $25. The portion I didn't have professional trimmed, a industrial paper trimmer was available to use. I went to the same location a few weeks ago to print a few test pages on the 12x12 cardstock I purchased from Michaels. The gentleman (Carlos i think was his name) was very helpful and knowledgeable about the printing machines and how to use the Adobe software. He told me I just need to come back with the paper I wanted my invitations printed on and they could make it happen. Pro: I was able to change and resize the map as need, and made sure it was to my liking. There were test pages on white printer paper before it was printed on my invitation paper. Con: What seemed like should have been an easy print and go, became frustrating due to lack of knowledge. Nita was not very versed in the Adobe tool to resize my map or the printing equipment at her store. She got very flustered when it came to resizing the map to fit 2 to a page and creating a border around each card; calling for her colleagues help and loudly complaining she didn't know how to use the tool. Also I was assume on my previous trip that printing on the 12x12 paper wasn't going to be an issue, but Nita said that I needed to trim it down to 8.5x11. A younger associate overheard the issue and said the 12x12 page could be printed on the color copier machine. Personally I don't want to pay $1.50 cut for something that I had previously tested and printed with no issue. Per Nita's name tag, she has been with the company since 2001. If she wasn't able to print my 3 documents then it would have been better to hand it off to something who could, instead of complain about it.

The customer service was really good Nita helped me edit and print a label and it came out very…read morewell.

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

Update Dec 2025: A convenient location BUT.....a few issues:…read more 1) Parking is terrible especially when the driver of brown UPS truck cannot even park between the white lines! Maybe a newly licensed driver? 2) UPS driver puts all the bags with packages on the sidewalk! So much for porch pirates! 3) Getting to the door to enter, a large rock is a hazard other customers have complained and now another. Use an adjustable hinge at the top or put leg attached on the door to prop it open either are less hazardous than tripping. 4) Plug in fragrance and excess colognes are nauseating-might be UPS driver and employees but offensive with smells that overwhelm as I had an asthma attack, not cool. Generally, the staff are kind and welcoming but sometimes I feel otherwise and this is problematic given the nature of the business. Please escalate to management for UPS driver to park out back and leave spaces for customers. Also, the UPS vehicle is in need of tires! Seems like UPS safety is not a top priority....hopefully it is with easy fixes! 3 stars

I love this place. I go out of my way to ship things with this Postal Annex. My boyfriend had to…read morereview his passport paperwork and he reviewed all the papers and made sure everything was set before we shipped it out. The man who works here is always so nice and helpful. There is also never any line. 10/10 recommend.

I can not thank Brian and his business enough for his thoughtful customer service. Always keeping…read morehis customers first. I will always shop anything that matters with Postal Annex - next to Harris Teeter on Tryon!

This is the best Fedex location in the area - I really trust the real Fedex, Walgreens and office…read moredon't give out the trust vibes and seem like they don't really want to be accepting packages. Where as this location - that is there sole job. The durham person was a bit rude but Maynard crossing is my go to stop. I cannot speak to the value of Fedex vs UPS or anything like that - typically I am dropping off pre-paid return packages.

What an interesting visit to a FedEx -- in the worse possible way. I arrived on a Saturday with a…read moreline almost out the door. That part, I didn't mind but when I finally reached the counter. The guy took my package and literally did a basketball "layup" onto the middle shelf -- BANG! It fell onto the top shelf. What in the world is this? Some sort of playground? I hope my package arrived safely. Pray for me. Never coming back to this location.

Won't go back. Didn't carry the ink needed. Looking for…read moreenvelopes and extremely low quantity for small batch, unless you want a large boxed pay $$ Store didn't seem well stocked

Pre registered for TSA Travel and it probably took all of 3 minutes to complete. Very satisfied…read more HOWEVER, pre-registered my husband and went to this location as a walk-in. No one was waiting yet they refused to let us in as we did not have an appointment. I understand that appointments are honored first but we were in the area (30 miles from home) and I know from previous experience that it takes all of 3 minutes to scan your passport and take a picture and pay $78 for lousy service.

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

From the owner: Now open at 6134 Rogers Rd in Rolesville!! Carolina Pack Ship and Print is your convenient pack,…read moreship and printing store. We are an authorized UPS and FedEx shipping outlet! Offering mailbox rentals with a physical address, package receiving, notary public, printing, copying, passport photos and more! Our focus is on taking care of you and making this all as easy as possible.

They refuse to validate if postage on a package was correct and refused to scan USPS package with…read moretracking. She said you can drop it off in the bin. They are fine for UPS. I have a hard time imagining USPS picks packages form this place but will not allow them to print the label in a receipt to indicate they accepted the package or to weigh and measure package to ensure the postage is correct. Also the lady has tone and body language that indicates she didn't want to be helpful.

Went to PostalAnnex first to drop off a FedEx package, but the store was closed at 5:37 pm although…read morethe posted sign says M-F open between 9:00-6:00 pm. So I went to Goin' Postal and it was open as their schedule online indicated. I realized I forgot to take off a piece of the component from the equipment I was trying to return, so I had to cut open the sealed box and then reseal it. I asked the store clerk if they have a tape gun I can use and she actually helped me to tape up the box. I was fully expected to be told to buy a small roll of the tape hanging on the wall since that is how the USPS clerk handled my previous request. This far exceeded my expectation of the level of service.

This is the best UPS Store in the area! There's another in Apex that I can literally walk to;…read morehowever their service is terrible so I drive 15 minutes to this Cary location. The owner of this location in Cary is kind and personable, and the service is fast!

I go to this UPS store to ship packages via UPS. My boxes are pre-labeled when I get there. Some…read moreshops frown on this but they have always been happy to receive the boxes and hand me a receipt. The place looks clean and well kept. They have a daily pickup. Works for me!