The ladies that work here are amazing! It's very quiet and private when you need to do any banking…read moreneeds. The entire building is clean inside and very professional and well lit. It's pretty cool that you could see the safe inside the building. The service here is very fast and detailed, and the ensure you have been taken care of at the end of the transaction.

I was making a sell on Facebook marketplace and received an email from Zelle. It didn't feel right…read moreso I went to the bank to explain the situation. I went to speak to a teller and show her the emails. I told her the package had not made it to its destination yet, so if it was fraud I needed to know in that moment to call UPS and have it shipped back. She adds in at the end that she MAY have seen emails like this and it might be legit. So I left it alone. Day comes for me to receive the payment for the package arriving and it doesn't come through. I go back to the bank and speak to another woman and she tells me it was fraud and there is nothing they can do at this point because I am not the one who sent money. Your bank system works with Zelle. How are your employees not familiar with a system your branch uses to deal with your customers money? What? That's why I come to you. That is exactly why I got in my car and drove to ask these questions in person. Was considering opening a business account here but forget that. Be carful where you bank and who you ask questions.

This isn't a busy bank at all so I'm very happy to have chase as my handler. Very friendly, quick &…read morehelpful tellers so going to the bank is never a chore for me. Not much else to add but recommend this to anyone if they feel like they wanna change banks.

Great people's!!! Great atmosphere and really great tellers!!! When you come you just feel so…read morewelcomed!!

Friendly, helpful and Informative always a smile…read more and come again. Anything else I help you with today. Getting pre-approved for a auto loan easy as 1 2 3. I don't always give 5 out of 5 but here I do.

EECU entrance (suite 101) Always great customer service…read more Needed a lot of one dollar bills for graduation leis and they were more than happy and prepared to give us some . Line was very fast, they have a change machine free of cost for members so no need for CoinStar machines that keep a percentage. During busy hours they utilize all their booths to minimize wait time, and we highly appreciate it. The Outdoor ATMs are very convenient for quick stops 24/7!

AWARENESS: While staying at NAS Lemoore for a few days. The…read morewife and I decided to re-open our living trust savings account. NARRATIVE: Not living close to any Navy Federal Credit Unions, its nice when the wife and I get away camping at visit naval installations which have the credit union on sight. SCENE: Located at Naval Air Station Lemoore. This NFCU is located next to the bases bowling alley. EVIDENCE: ATM's are handy when you need cash but it's not the same when you can actually visit and talk to a real person. RECOMMENDATION(S): I always recommend Navy Federal Credit Union to family and friends. Why stop now.

Very rude staff, love the bank itself but they need to be developed on customer service.read more

Love this bank. The tellers are always friendly. I really like the drive up teller window. Im very…read morehappy I chose this bank instead of the bigger banks.

Do not trust the Hanford Branch, they would not deposit my deceased husbands check , but they will…read moregive his money to anyone that is not on the account and they held my check from clearing ( which I get a deposit every Friday) for three weeks and charge me late fees which shows nothing about an amount that was charges for a late fee... I suggest to go elsewhere I have made numerous complaints and nothing gets done - since July 2019 . I can't even rate a zero .

Melissa Alvarez helped me. She was so professional and so patient it was a 2 1/2 hour appointment…read more I highly recommend Bank Of America in Hanford California I live in Porterville, California California and I'll drive to Hanford before I go back to Porterville branch. They are in training and nobody knows what they're doing. They cancel appointments scheduled appointments and because I was six minutes late last week they told me I was gonna have to wait two hours behind 50 other people and that didn't fly with me so I found BofA Hanford CA will be my preferred Branch in the future . I sincerely thank you for all your help and support Melissa Alvarez Sincerely, Diane L Braziel #7701 Lothlin Melvin Braziel #9004 New Acct ending # 7933 Savings Acct #7920 BofA located on Reddington Street, Hanford CA Any further questions or comments please feel free to contact me anytime Phone 559-310-6735

Terrible service thier closed on sat now thier 20 ppl in the bank working or if that's what you…read morecall it and only two windows open very slow and not helpful

I Love Fast Credit Union because they truly care about their customers and the employees are all…read morerespectful, kind, and enthusiastic about their job. Glad to be a part of such an amazing bank for 14 years. I always tell everyone that my bank is the best & will always stick with Fast!

GREAT for those who are members, as long as there are enough members to speak up regarding…read morepolicies. As an employee it's not so great. Btw: https://www.nlrb.gov/about-nlrb/rights-we-protect/your-rights/your-rights-to-discuss-wages Sites the NATIONAL LAW on employees discussing wages. It is allowed and they are bias there. Hope things will get better. Again, they are great for preferred members. Policies are member friendly. Rates are usually good. They have account options that most credit unions don't have. They try to be progressive. Their AI and ad phone answering is extremely annoying, there should be a better option, like low sound for waiting as an option for those who are sensory sensitive or just tired of the constant ads. As a member of the credit union the only one that has challenged them in the area may be EECU. Really hope they have gotten better with their employees. I was just told by Kelly Golden and Ellen Weaver that we were not allowed to discuss how much everyone earns. Later on I found huge discrepancies between employees pay. I would love to hear from actual employees that this has change and I would be more than happy to adjust my review. I am reviewing as a member and former employee. As a member, even in a different state it's been great to deal with them

Prepare to wait at least an hour. You would think heck,…read moreit's right after 4th of July weekend the beginning of the month. Let's get more people working on this busy day and open more windows. NO- because that would be too easy. Instead let's open 2 tellers; one for business one for personal. Let's make them wait one hour, they're going to anyways when it comes to their money. Thanks Wells Fargo for the nonexistent customer service. At this point I don't think you can get at worse. Be prepared to wait 40min-1 hr after a holiday or at the beginning of the month.

ATM'S only work if you have $$$ in your account, not a problem with me, and it is convenient have…read moredifferent locations around the valley, I had to get cash for the Portuguese bakery they only take cash or checks...fyi. Downtown Hanford was clean and on threat of shady people wondering around causing suspicion which might bother some.