Cancel

    Open app

    Search

    Navy Federal Credit Union

    3.2 (17 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Navy Federal Credit Union

    Personal banking

    Auto loan

    Navy Federal Credit Union Photos

    Recommended Reviews - Navy Federal Credit Union

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    2 months ago

    When did banks stop doing private car loans? Thanks Navy Fed, proper bank with proper service. Great rates if not the best in town!

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 10
    Thanks 4
    Love this 7
    Oh no 5

    3 years ago

    Close to home, great service, ample staff and short wait time. The bank of my choice.

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Israel F.
    432
    10
    7

    2 years ago

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Dinah S.
    0
    118
    34

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Summer C.
    18
    78
    156

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of PJ B.
    40
    7
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa D.
    1
    201
    56

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    The very best service ever! We've been banking with NFCU for over 30 years and this has got to be the best branch!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Navy Federal Credit Union

    Review Highlights - Navy Federal Credit Union

    But Navy Fed overall has been great to bank with...

    Mentioned in 2 reviews

    Read more highlights

    Frontwave Credit Union - Winchester - Delicious coffee

    Frontwave Credit Union - Winchester

    (52 reviews)

    what a nasty company. because of my husbands medical emergency. And on a fixed income. We are over…read more65 husband is a veteran we had to claim bk. Frontwave without any notice. Froze my acct not until I called they told me. After being a customer for 15 yrs. So disappointed

    I opened a saving checking account with this bank 4 years ago and deposited 1K because I was told…read morethey were good for solar loans. I did not need solar loan and decided to keep my money with them. In May this year, I called them to close the account and wanted to get my money back. They told me that my balance is only 800 because they charged me fees due to the fact that they once sent me the statement to my address and got returned. I told them that I still own the house all this year. All they had to do was to call me or email me, but did not do any of that. Instead, they charged me monthly fees due to "unable to contact customers" that I had not heard of such fee until now. I requested to speak to the manager and did not get even a phone call. I got a small refund check of $105 for a fee. They said that they also mailed a check of 800 to me in May, but as of today, I still have not received it yet. I called few days ago and they said they sent it to the CA unclaimed dept. (not sure why). I had to call them several times and each time each rep promised that they would take care it, but I have not heard or received the 800. Needless to say, deposited 1K 4 years ago in a saving account with this bank and at best, I will get back $905 after many phone calls/hours spent with their agents that repeatedly said they have no ability to help except relating my messages to their back office that never call me back. Overall, I would stay away from this bank as far as you can. This is the most terrible credit union bank I have dealt with in my 50+ years.

    Kelly Manderscheid - Rate

    Kelly Manderscheid - Rate

    (58 reviews)

    We loved working with Kelly! As first-time homebuyers, we had a lot of questions throughout the…read moreprocess. Kelly was incredibly patient, knowledgeable, and supportive every step of the way. She was always quick to respond, kept us informed, and made what could have been a stressful process feel smooth and manageable. Her professionalism, efficiency, and genuine kindness made all the difference! I will also add she helped me lock-in the best rate at the time, and all within 14 days. I can't recommend her enough! Thank you for making our first home-buying experience such a positive one, Kelly!

    I honestly can't recommend Kelly enough…read more I'm not easy to impress. I'm super detail-oriented, have high expectations, and don't have much patience for poor communication or mistakes. I rarely write reviews, but Kelly absolutely earned this one. I'm self-employed, and every lender I've worked with in the past made financing feel like a huge ordeal. Kelly made it look easy. She knew exactly what she needed, never made my self-employment an issue, and got me from contract to closing in exactly 15 days. I honestly didn't think that was possible. What really stood out was how responsive she was. Whether it was evenings, weekends, or dealing with our two-hour time difference, she was always there when I had a question. I never felt like I was chasing my lender, and that alone made the whole process so much less stressful. My best friend sent me to Kelly after she helped both her and her son buy homes this year. They couldn't stop talking about how great she was, and now I completely get it. I almost never give A+++'s, but Kelly earned one. If you want someone who knows exactly what they're doing and actually makes the mortgage process feel easy, she's your person. And yes...Kelly is officially my mortgage spirit animal.

    Brad Yzermans - Patriot Pacific Financial - Brad Yzermans NMLS #315238 Murrieta-Temecula Mortgage loans

    Brad Yzermans - Patriot Pacific Financial

    (25 reviews)

    My lender sent me an email about a down payment assistance program. I quickly Googled it and…read morestumbled upon the Home Loan Artist website. I filled out what appeared to be a waitlist for the program itself, but I received an email from this Brad individual saying he was going to contact me to go over prequalifying for a mortgage. I responded back saying no thank you and that I was apparently mistaken as to what I filled out, so no need to contact me. Attached is the (completely unnecessary) response I received. I just wanted to put this out there for other like-minded people who want to know the kind of person they are dealing with when making what is, for most, the biggest purchase of their lives. As to his response on this review - I was neither upset nor seeking his assistance. This email and his responses to other negative feedback speak for themselves. Judging by some of the other negative reviews, it sounds like he is quicker to respond to someone who ISN'T interested in his services than others who are. Good luck to you and that chip on your shoulder.

    I would like to be able to write a good review but alas I cannot. I read a few of Brad's articles…read morebefore deciding to contact him for a complimentary telephone conference. I set up an appointment online for Friday April 27th at 3:30 PM and received several email confirmations of this appointment. Friday came and went, I tried calling and received no response until 9 PM when he emailed me to say he was sorry he was unable to speak with me and offered to reschedule the appointment. Don't ask me how it took 5.5 hours for him to communicate that he could not make the appointment despite the multiple email confirmations I received from his business. I was going to give him the benefit of the doubt but today AGAIN he did not follow through or answer my call during the scheduled appointment time. Again, I received multiple emails confirming the date and time. All I can think of is he does not need the business and is running a very unprofessional organization. Very disappointing considering all the good views I had seen.

    Navy Federal Credit Union - banks - Updated September 2026

    Loading...
    Loading...
    Loading...