I would not recommend buying a car from this dealership. I purchased a vehicle and started having…read moreissues before I even made it home. The check engine light came on the very next day, and within a week, I was facing a $2,500 repair bill. I've only had the car for two weeks. I trusted the owner and explained that I needed a reliable vehicle for my son since our current one already had issues. He reassured me that this was a good, dependable car -- but now I'm left with two vehicles that both have problems. I've tried reaching out and even went by the shop to get a resolution, but haven't received any help or response.

I purchased a car from this place on February 7th 2019. The dealer Mahamed assured me the car had…read moreno major issues. Paid him CASH 6500 for the 2009 Murano and an additional 700 dollars for taxes and title, which I thought was a bit much. Car was back in his shop two days later leaking power steering fluid. All he did was fill the car with more power steering fluid. 3 days later the same problem occurred. Was told to take the car to Grecham Lake repair shop and was charged $492 for repair. Owner agreed to pay part which was only $50 that I still haven't received. These ppl don't stand by their word and didn't care that the car needed major repairs. The engine light is on now because the catalytic converter is shot. So much for customer service. WARNING. DO NOT SHOP HERE. They ripped me off big time and will not make good on their word.

So this is a tiny car dealer down the road from school. I stopped here because they had a used car…read morefor sale that I really liked from their website. I test drove the car, and it was a POS. The salesman pointed to a different one, and said I should drive this one as it was in better condition. I drove it, and he was right. Unfortunately I am a Mazda fan, and not a VW person. The dealer said that in order to keep his prices low, they don't put much money into fixing up the car after they get them, or any money at all actually. They will look at a car, check to make sure it passes inspection, and then if it does, they will offer it for sale as it. They don't even bother taking it to Autobell for $15 and getting it washed and vacuumed, if that tells you anything. Some cars are good, some are not. It all depends on what you are looking for. #371

I went to the dealership Sunday and arrived at 10:40 the man agreed to meet us on a day they're not…read moreusually open. When we got there he was very helpful and got me in a vehicle that was in very good condition with no issues and has very low mileage with a price of $10,000. I could honestly say this was a very good dealership to purchase cheap cars from!

Great experience! I went in and talked to Mike about what I was looking for and the amount I…read morewanted to spend. Within two weeks he found exactly what I wanted. He even took it to my mechanic to have it checked out for me before I purchased it. Excellent experience and would highly recommend GR Motors.

When it was time to start looking for a second vehicle. We knew where we were going. And that was…read moreright back to our local and friendly dealer in Garner NC, G&R Motors. Mike and his son Hayes are the best at customer service and helping you and your family, in looking and buying a vehicle. This is our third vehicle from G&R Motors and I truly believe they are the best in the car business and our family thanks them for such a great and joyful experience! And we look forward to buying our next vehicle and many more from them.

Gary was the kindest, skillful, down to earth dealer I have ever worked with!! He asked me the…read moreright questions over the phone and had me in a vehicle in no time!! I would highly recommend buying your next vehicle from here!!!

I Bought a 2010 2500HD gas truck, loaded ltz. Fantastic truck no major faults so far. The team here…read moreis very friendly,judgement free and easy to work with. Totally transparent with everything and answered all my questions. Thanks again! I do recommend and I'll likely be back to purchase another truck in the future.

I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

I bought a 2008 Jetta a year and a half ago for my daughter. I believe I got a very good deal on…read morethe car. It was clean and Greg was very helpful and responsive during the purchase process. I discovered the cd player didn't work and he had a new, upgraded radio installed complete with bluetooth. He also arranged for a locksmith to come and make 2 new keys for me at cost (which would have cost more than $300-400 at the dealership). So... why am I writing a review a year and a half after the purchase of this vehicle? Well...you know teenagers... :( The good news is that my daughter is fine and no other vehicle or property was involved.... but she hydroplaned, crossed the yellow line and went off the road and into a grassy gully. Our better angels were watching over her that day and thank God nobody else was in the car and nobody was seriously injured. The car, on the other hand, was not worth repairing...... so ..... I am in the market for another used car ... and I am going to be heading back to West Raleigh Auto Sales to see what they have in stock!! I guess that is the whole point of providing a good customer experience, right? Make them want to come back for more and tell their friends.

These guys are noy your typical used car dealer....Although I bought another vehicle that was not…read moreoffered by them. I must say it was one of my best experiences dealing with a car dealership. Both the salesman and the owner did and offered all the help to try to help the customer. I bought a new truck is the only reason I did not buy from these guys but I will one day and hope you guys give 4042 a chance they are good people...

Super nice folks but they sold a car we were in the process of financing. It was a car for my…read moreteenage daughter who thought it was hers. They were nice enough to call and let us know that someone showed up with a check which, I guess, trumped our financing. Not a great experience for our kiddo who was VERY disappointed.

I recently purchased a car for my daughter. While on the lot I pointed out that the tires should…read morenot have passed inspection. Since I drove 2/1/2 hours to see the car I didn't know a local mechanic. Before the trip Jose assured me nothing was wrong with the vehicle. I trailered the car home the first night the car alarm was triggered multiple times. I took the car to a Land Rover mechanic the next morning. He said the car should have never passed inspection. He found the rear door latch was bad, someone wedged a piece of metal in the hood latch to keep that sensor from tripping. The vehicle had been wrecked and not reported and the front sensor was damaged. So far I am out of pocket $1,300.00 in 48 hours. Beware Jose only cares about a sale and does not stand by his product. Z-Auto is also at fault for a fraudulent NC inspection.

On 4/26 I bought a 2012 Lexus RX 350 from TMS. This is my 4th Lexus purchase. I have been driving…read morethe SUV for over 2 months and very happy with the purchase. I took it on a long trip to NY with absolutely no issues. The car was in incredibly good shape inside and out for a late model. I mean, any car can be a lemon or have problems after a sale/purchase (especially late models) but I really think TMS tries hard to source from quality local dealer trade-ins (not auctions). Nothing is guaranteed but we both got lucky with this specific car. Given the pre-owned car market the price was firm but very fair and no "extra" BS charges. The price I was quoted was the price I paid the day I came to pick it up. Overall great experience.

Person who said he was the Owner said I did NOT need a deposit, after I offered to Wire a Deposit…read more - this conversation of Wednesday (3-18) afternoon. Yesterday I received a call from a sale person saying he sold the car. Talked to the person who said he was the Owner & he said the buyer was paying more! Pretty Shity way of doing business!!!

Great folks, until I had issues with the vehicle 1 day after purchase. Matt and Marcus gave me the…read morerun around when it came to fixing the issues. The owner mentioned on another post that cars must pass inspection before sale....i guess these cars just magically pass before sale. dropped the vehicle off at least 6 times for repair. ending result...wait a couple months then put in claim for warranty to fix it. Then tried to charge me 300 when I came to pick up tag. Marcus showed me a bogus invoice that was different from the one at time of sale. taxes and tags are always included in purchase, and Matt agreed that this was discussed. I almost crashed out, i called my wife to confirm, in the process he called us liers, I told him to watch his mouth...I was going to leave it there...then he goes take your tag it's yours. I noticed a small oil leak days later, come to find out my oil plug screw was loose and leaking oil. This is after like the 5th time leaving the car with them, guess that were trying to teach me a lesson for there buying 1 of there awesome cars!! To all, good luck!