I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

I bought a 2008 Jetta a year and a half ago for my daughter. I believe I got a very good deal on…read morethe car. It was clean and Greg was very helpful and responsive during the purchase process. I discovered the cd player didn't work and he had a new, upgraded radio installed complete with bluetooth. He also arranged for a locksmith to come and make 2 new keys for me at cost (which would have cost more than $300-400 at the dealership). So... why am I writing a review a year and a half after the purchase of this vehicle? Well...you know teenagers... :( The good news is that my daughter is fine and no other vehicle or property was involved.... but she hydroplaned, crossed the yellow line and went off the road and into a grassy gully. Our better angels were watching over her that day and thank God nobody else was in the car and nobody was seriously injured. The car, on the other hand, was not worth repairing...... so ..... I am in the market for another used car ... and I am going to be heading back to West Raleigh Auto Sales to see what they have in stock!! I guess that is the whole point of providing a good customer experience, right? Make them want to come back for more and tell their friends.

The guys at Java were really helpful, and made a good deal without a lot of haggling back and…read moreforth. There was no pressure to buy a vehicle, or to purchase expensive (and unnecessary) add-ons afterwards. Best of all, the products they sell are solid. We bought a truck from them, and it was rated highly by a mechanic who looked over it, and said that it had been well cared for and that there weren't any hidden flaws. They make the Carfax for vehicles on their lot readily available, and on their website you can find the VIN number if you want to take a look at Autocheck (like Carfax but more complete) before you go down. All in all, I would give my experience with Java a 10 of 10.

Nothing but good things to say about Java Auto. Bought an Audi here a while back, and the process…read morewas very smooth. Friendly staff at the dealership, and good selection of cars at reasonable prices!

I have to agree with the ownership and sales being courteous, respectful and professional…read more I went looking for a specific vehicle or two, and truth be told the pictures on the internet, while of those cars, really did not indicate the damage that was on those cars. The pics looked good. The cars, in person, not so much. Of the three cars I looked at, the first smelled so badly of cigarette smoke my bride & I could not stay in it for much more than about 20 seconds before we decided we couldn't take it anymore. In addition, the scrapes in the paint, while seemingly minor, and chewed up rims indicated a car that had been abused by the previous owner. The second vehicle was stored elsewhere and a runner had to go and get it - that took awhile. When we got in to test drive it, there was trash in it on the passenger side (empty soda bottles). The ragtop would not retract and the top of the dash was in pretty sad shape. Driving it, more than appearance, I now knew why it was not moving, at least not moving to my own driveway - the clutch needed to be tightened up - it was clunking every time I pushed the clutch in on the car. The third car was just to see what it was like. I wasn't really that interested in it. The rear bumper looked like it had been detached from the body at some point where the trim came around to the wheel well, and wasn't reattached very well, and the paint job looked like a cheap maaco quick job. All of the cars we looked at could have used a good detailing before we ever looked at them, just to make them more presentable and/or desireable. None of them were clean, and the smoke smell from the first car stayed with me so long I was assuming each of the cars was smelling like smoke until my bride corrected me. No pressure to buy here, the sales staff is not on commission. Either you like what you see or you don't and make your decisions from there. Since I didn't like wahat I saw, I didn't buy, doesn't mean I won't be back to look and potentially to buy. Again, staff is indeed courteous and personable.

dont ever buy a car from that place.we bought a 2014 Kia sorento and it was expensive and so many…read moreproblems with the car.i just paid 400 fixing the oxygen sensors and the car still has many problems.it was a huge mistake buying from the place .i think that was the sixth time fixing the car and still problems.

I got torched by this idiot as well. I had the truck 2 years, and maybe put 3k miles on it. The…read moreentire time, I knew the trans was dying second day in. So not one full day did I enjoy this truck before the engine light popped on. Salesman was very giddy and unprofessional when phoning his boss during sale. I have some trust issues, so I wrote it off. Last time I'll make that mistake. Now I've had to trade the piece of junk in and adding a loan to my new truck for something that should have never been legally sold in the first place. I am 90% sure any carfax they put up is manipulated. If anybody knows this "omar" dude or how I can contact him, I got some words for him. This is the type of scum of the earth that does not need to be within this country.

Almost killed me with a lemon. On November 29, 2015 I purchased a 2006 Subaru legacy limited. I…read morepurchased this vehicle from super auto sales of Cary, which is affiliated with super auto sales in Fuquay Varina , and super auto sales LLC North Carolina. I initially did not realize it was a dealership, as they advertised on CL as a private owner, to save paying Craigslist. I decided, despite buying cars from regular citizens, and never having an issue, to try a dealership. Oh boy. I test drove the vehicle for half an hour, until the gas light went on. ( I should have thought about why it was kept on E) Upon return I asked mechanic/owner, Mohammed whether there was any issues with the automobile to be noted. Mohammed replied, stating that he had the Carfax for the vehicle, and that there was not one issue with the car. I bought the vehicle. I immediately went to the closest gasoline station, which was a block away from the dealership. Within minutes I had returned to the dealership, because upon filling up my gas tank, check engine light came on. Almost immediately, the owners demeanor changed. He quickly ran the machine on the vehicle, reset at the light, and told me it was not a big deal. I asked him for the trouble code, he give me the incorrect code for my vehicle. I drove the vehicle home, and I felt light headed, and had a headache. I noticed this over a period of 3 to 4 days. The smell of gasoline was extremely strong in the vehicle. I call the owner back three times, and told him again, and again,that I believed there was some sort of leak inside the cab of the vehicle. He argued with me, stating that fuel lines do not run inside of the vehicle. Eventually, I took it to a mechanic the next day. The mechanic located the leak inside the vehicle, underneath the backseat. He also showed me with a few lines ran along the inside of the cabin towards the gas tank top underneath the seat. The mechanic stated if either one that if i had lit a match inside the vehicle, my life would've ended. Moreover, the mechanic also found the catalytic converters of which there are three for this model vehicle, are all badly damaged, and will need replacement. The mechanics stated that there was no way any inspection would've missed the smell of fuel from this vehicle, and that the previous owners of this vehicle had to of known at least this life-threatening deficiency. I immediately notified super auto sales, and the response I received was extremely rude and unfavorable. The owner refused to pay for any repairs, and that I should've should look at the vehicle will thoroughly. When I informed him that I would be notifying the Better Business Bureau, and litigation if necessary, Mohamed and the other owner of the business, ( who refused to give me his name) told me that they sell cars every day, and they could care less. As of this writing, I am currently working with the BBB to find a solution. My next step is litigation. I attempted to contact all websites that have a reivew of this dealer, as their ratings on their site have this as a reputable automobile seller, but I was informed because I did not get a lead from this site, I could not post my review. I highly recommend you learn from my mistakes, and steer clear of these guys. They only care about the dollar, and not the customer. As far as looking at a car thoroughly, as an automotive seller, you should at a minimum have a product that doesn't require further fixing, and is at least functionally safe. Car buyers, Spend your money elsewhere! do NOT contact me with unsolicited services or offers

Michael and his team were excellent. This was our first vehicle purchase with them and we were so…read moreimpressed with these guys. Kind and genuine people. Loved the truck we bought from them.

This company does not stand by their product; BUYER BEWARE!…read moreI bought a 2020 Jeep Grand Cherokee from them about a month ago, and we have put less than 250 miles on it. This week we discovered a pretty major leak in the radiator (i.e. not a new leak), which is going to cost about $2000 to repair. I called them to see if they have any relationships with shops or if there is any other recourse that I could take, and they just left me a message telling me to try a shop that they know of in Cary. I will not be doing business with them ever again, and I would be very careful if you aren't a mechanic or very knowledgeable about the car that you'll be buying from them.

Terrible experience. Beware! Apex Imports you have to be…read morethe most unprofessional, inept and dare I say "BIASED" car dealership in NC. I have never in my life been given the keys to test drive a car and at the same time the finer points of a LO-Jack system (" For my protection and yours because of today times"). Do you do that to ALLLL of your customers??? Your salesperson was more concerned about the car being stolen than having a conversation with a potential customer. When your receptionist asked me to have grace and mercy because there was only one salesman working today, I now know what she meant. You deserve your lot full of cars, you deserve this one star and God be my witness may you get everything you deserve in the future!

Car shopping isn't something I look forward to do, but these guys honestly made it so enjoyable!…read more For starters we avoid contact with car sales men in general until we really need help, Kenneth understood the assignment! He was so polite and guided us toward the sedans and simply waited till we were ready to be helped. My sister was buying her first car so we had a ton of questions. He was patient, knowledgeable, and very helpful. We were allowed to test drive without the added pressure of someone talking the whole time :) we especially appreciated this. He took great care of us and not only did they detailed the vehicle, he went after them and made sure the windows and every other detail we had talked about was taken care of. He then introduced us to Khaled who was also wonderful to work with, the service was prompt and he was able to get the monthly payment reduced, he was super personable and the whole transaction felt so comfortable. Overall 10/10 recommend! Thank you guys for making it a great first experience for Rhodelle :) we look forward to seeing y'all again when it's my turn!

I purchased a 2008 Toyota Tacoma from Best Import Auto Sales, and I couldn't be happier with the…read moreexperience. Mohammed, the owner, and his staff were very professional and courteous from the moment that I pulled onto the lot. They offered a good vehicle at a fair price and handled the paperwork in a very timely manner. I will definitely look to them for future purchases.

We had a great experience buying a 2010 Ford Ranger from Best Import Auto Sales Inc. in Cary…read more Mohammed, the owner, is one of those rare people in this business who operates with real honesty and integrity--something that's hard to find these days. When a few issues came up, he went above and beyond to make things right. After taking the truck to three other mechanics, Mohammed was the one who figured out the problem, and even joked that I should've come to him first. He's knowledgeable, trustworthy, and someone I genuinely enjoyed working with. I highly recommend him. ~Dru

I was considering purchasing a vehicle online across the country from where I live. I had issues of…read moredetermining how to schedule my time to travel to inspect the vehicle and shipping it home if I bought it. Then I thought of hiring an auto broker. I contacted Chris and I shared my situation with him. Professional ... courteous ... reliable ... Just three words to describe Chris and the level of service he provided. From our initial conversation, it was clear that Chris's mission statement to advocate for his clients truly was his mission. He immediately gathered the data he needed from me and he was off. Less than 48 hours later I purchased the car I was considering. Chris saved me time and money. I didn't have to fly to see the vehicle because Chris drove 1.5 hours to look at the car, test drive it, inspect it and give me his opinion. He assisted in helping me secure the financing and even caught an extra charge that did not to be included in the contract. I highly recommend Chris and his company. This experience was truly wonderful.

Terrell Moore of Top Car Negotiators was the best negotiator we could of asked for negotiating our…read moredaughters deal. My husband & I went with our daughter for support on buying her first car. The dealership would've had her paying way more a month on her car payment, but Terrell got them below the payment she asked for Needless to say, our daughter was very very happy with how Terrell was able to help her buy her first car I would recommend Top Car Negotiators to everyone who wants a new car to choose Terrell !!

Great experience. I went over just before closing and test-drove a car, and was happy that they did…read morenot get in a hurry. I bought that car after having a mechanic check it out the next day, and when I returned to get it today it was newly washed. They even replaced the battery in the remote, and this was after I gave them my check yesterday. I would recommend this place. My wife and I felt we were treated with respect and care. Thanks Jay.

The atmosphere was pleasant, helpful, and MOST importantly HASSLE-free. The professionalism was…read moregreat! I'd recommend Anchor Auto to anyone interested in purchasing a vehicle from them!

It's unfortunate I am back to update my review. If this update helps just 1 person I'll be glad I…read moretook the time to update. Buyer Beware would be the title is there was one. We purchased a vehicle 1.5 years ago from North Hills Motors and although there were some issues nothing out of the norm (except for a constant smell in the vehicle we could not place). We decided to upgrade to an suv and to our surprise during the trade i inspection we're told/shown the vehicle had been in an accident and was put back together poorly. In fact there was a leak in the trunk and the water was pooling under the mats (where spare tire is located) and growing mold (hence the smell), the side of the vehicle was not painted properly and the headlight was placed in the hole and held there by a piece of metal that has since rusted out. We believed NHM when they said they did a bumper to bumper check, showed us a clean car fax and signed off on the document that states no structural damage. Our mistake was not taking it to a mechanic for a pre purchase inspection. So please if you buy from NHM or any other used car dealer don't make the costly mistake we did...get the vehicle inspected by a third party before purchasing. We since have found out there have been others who have had similar experiences so again if my posting an update helps someone be more aware I'm happy I wrote it, learn from my mistake!

I'm glad others had great experiences here, but unfortunately, I won't be able to recommend buying…read morea car here. There were some issues with the purchase, and it has taken a lot longer than necessary to fix them all. The attitude was pretty unprofessional as well.