My 2001 accord was having issues starting. I had to have it towed in and of course it started once…read morethere. I needed a couple of other things done also and asked to just keep it and try starting it. After it sat the weekend it finally would not start. It was the fuel injection relay. They had it quickly repaired and not as expensive as I had thought. Thank you guys again!! They replaced my timing belt years ago for half of what Honda was asking!!

After lots of time reading online Honda info, I followed a friend's advice and called Asheville…read moreHonda Acura Service to get some information about a potential used car purchase. Joey did a little research and gave me information about the cost of two potential repairs that one might expect with the vehicle that we are considering purchasing. I could tell that he knew what he was talking about. He explained that they could look over the vehicle. We will take the car here for repairs if we get it. It's so nice to talk to a real person with knowledge, and I appreciated the morning phone call with this business.

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.

Took my 2005 Mustang up there, over 200,000 miles and a couple issues. The total was less than the…read moreoriginal quote after he got into the motor, and he had her ready the next day after working on her.

Hands down the best place to get your car looked at and fixed! They have affordable services and…read moreexceptional customer service. I called to see if I could get some a diagnostic and with zero charge they helped get my engine light fixed and helped me understand what's going on with my car. I will be going back to get those repairs done!

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

I've been taking my car here for 6 years; their service is Excellent and I fully trust their…read morediagnosis when working on my car. I recently bought a used Subaru Outback from Carvana and didn't commit to buying it until they checked it out. They gave me a list of things they thought Carvana's limited warranty should fix (The limited warranty company had a contract with Firestone), Firestone agreed with their list and fixed everything at no cost to me. Sweeten Creek does not work on high end European vehicles, but does an outstanding job on everything else.

Make a reservation. I had them do my annual inspection for the last 2 years they are fast and take…read morecare of submitting all paper work to DMV.

Took my 4Runner for body repair and they did a great job in great time. They're very easy to work…read morewith, gave me a great detailed quote, communicated often and very clearly (thank you Melinda!), and the work looks great. Great family-owned local business. Glad I found them!

A very good business run by great people. This place came recommended and did not disappoint. I…read morebrought my truck in for a power steering problem and they did a great job repairing it. The prices are competitive, it the service impressed me most. The employees and owner are friendly, polite and follow through on their promises. One last story to give you an idea of how great these folks: I borrowed a car from a relative while my truck was being repaired. On my way home, the alternator went out. I called Darrell at Rice's. He was there with his flatbed in 15 minutes and had the car repaired the next day. I highly recommend this business. Give them a try!

I recently used Biltmore Body to repair front-end damage on my relatively new car. I picked it up…read morethree days ago, and it looks and drives amazingly. They repaired steering components, wheel assembly, body panels, headlight assembly, etc., and one would never know the car was in an accident. I couldn't be happier. My insurance company handled everything; I just paid the deductible when picking up the vehicle. Great experience!

I had my car repaired here recently per the recommendation of my insurance company (Nationwide)…read more Customer service- The woman you will most interact with who answers the phone was always very nice to me. She was good about communicating during the repair process. She called me every so often, and texted me pictures of my car as time progressed. The owner was also very nice. When I went to pick my car up he walked out to it with me, pointed out all that had been done and things I should look out for in the future. This is comforting since it suggests that he personally checks the work of his mechanics. Quality of repair- As far as looks, I can't tell there was ever an accident in the first place. On a practical level, everything works as it did before. Speed- My car was hit on the side by an ambulance (it wasn't on the way to or from a call, it was just driving without the lights or siren on) and honestly looked pretty terrible. The way the body was damaged made the car undrivable. They had my car fixed in a week and a half, which I think is pretty amazing. Price- This is hard to guage since insurance covered everything. That being said, the price seemed reasonable to me. I'd go to Biltmore Body again.

DON'T BE FOOLED AND GO TO THE OLD ORIGINAL LOCATION IN EAST FLAT ROCK! That has been bought out by…read morea cartel group with money behind them and so sorry work. New name and location behind O'Reilly's auto parts, called HILL'S COLLISION. Owned by the Hill's and taken over by the kids! Great work and still reliable and informative. Have taken two vehicle there already!!!

car looks new again, work and materials warranty, was recommended by my insurance company, would…read moreuse again and recommend to others