I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

Great guy and great service. Was upfront with cost and did not exceed the quote with additional…read morecharges. Was quick to fix my computer and even took time to explain what was done, but also answered any additional questions.

Was experiencing a complicated software issue which I couldn't resolve on my own. Laptop could not…read morefind or connect to wifi. Contacted Charlotte PC Works who, same day, evaluated, diagnosed, and corrected this issue and a couple of others of which I was unaware. This small, local, family owned and run business is exceptional. Fast, knowledgeable service from a friendly professional in my area for a great price. What more could you ask?

A couple of weeks ago I noticed my computer was running slow and eventually it completely crashed…read more I looked around and found PC Repair Gurus. The owner is very knowledgeable and was able to fix my computer quickly and for an affordable price that did not break the bank. Not only did he fix the issue, he gave me tips and advice to try and avoid it happening again in the future. I highly recommend PC Repair Gurus if you want your computer fixed by someone professional, friendly and knowledgeable.

Awesome service! Grace did all the scheduling and another gentleman arrived to replace my keyboard…read more One of the nicest things is that they work on weekends!! The price was very reasonable as well.

They have taken care of our computer repairs for years. Reasonable price and a great staff and…read morevery knowledgeable.

They do a great job at reasonable prices. Friendly and listens to your needs and concerns. I…read morerecommend them for your needs.

Completely unprofessional. I left my Samsung Odyssey G5 gaming monitor with the owner, Tyler, on…read moreJanuary 24th to fix the jog button. The last time he gave me any kind of update was February 25th; since then, it has been total radio silence. Multiple attempts to get in touch have gone completely unanswered. Taking months and ghosting a customer over a menu button repair is ridiculous. At this point, he is just holding my property hostage--and to be clear, it is still my property. It has not been sold, abandoned, or surrendered. Tyler, check your messages and give me my monitor back. Avoid this shop.

Tyler is a professional at his best. He responded to my computer needs the same day I contacted…read morehim. I run a business and he understood my need to get back up and running. He took care of my issue promptly and I was up and running the same day. I expressed concerns when I go out of town I was unable to take my computer on a plane, he suggested getting a laptop, I never even thought of that. I now have a new laptop with all my needed data. Thanks to Tyler. His pricing was by far better than any other computer service in the area.

Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

Called this morning at 950am and left a message. Called back at 1005 and spoke to someone…read more Explained my issue, phone type, broken screen, and asked if I could get in there today. He said if I could get there early he'd get me taken care of. I said I could be there in 30-45 mins. Great! I need a phone! When I get there I get the whole " so unfortunately.... Bullshit." You couldn't have called me to let me know before I drove 40 miles to get here? What a bunch of unprofessional and inconsiderate people here. I would not recommend this location.

I came in for a charging port cleaning because I suspected there was debris causing charging…read moreissues. They completed the service in about 10 minutes. Unfortunately my phone still seemed to have trouble charging afterward (probably a deeper issue than just being dirty), so they didn't charge me for the cleaning. Great customer service!

Tun and his staff are a great group of professionals. We have been doing business with T3 Computer…read moreServices for several years. They are reliable, customer friendly, and do good work. 704-323-8411 is the correct number

If I could give this company 0 stars I would. The guy got frustrated in finding my house because…read morethe scheduler wrote down the wrong address. As I was calling to find out where he was; in his frustration he hung up on me continually. Then he refused to answer after several tries. Then I get a call that he finally showed up from my house so I had to walk down stairs again and back up to get him. He could not fix anything that was not an "easy" fix according to him. He could not even fix my timestamp on my computer which later a friend of mine with no computer skills fixed in 2 mins. They are worthless. They can only do basic things that non professionals can even do. Don't waste your time and money with this company. After all that he then takes a personal call while in my house for about 10 mins on my time and money. I then called the company to complain. Her only solution was to tell him to pack up and leave and not finish(not that he helped anything anyway). HORRIBLE COMPANY! DONE GIVE THEM YOUR MONEY! they say they can fix things but then show up and they cant do anything they said they could do. WASTE OF MONEY!