Went in to have brakes checked. Left 1 1/2 hours later with new pads and rotors. Fast reasonableread more

As someone who doesn't often do reviews. I felt obliged to write one because this was an excellent…read morebusiness and I am really impressed with the level of service I received. Thank you so much for this quality care.

I wanted to do an update b/c my initital review doesn't show the efforts being made since I wrtoe…read morethe first review. Since that time, Nealeys has called me back and wanted to continue working on the truck and finding the issue. They are doing this work all on their dime and not charging me anything. THAT, is how you run a business and take care of your customers. I apprecaite everything they have done and the work they continue to do on my truck as I write this. P.S. All 3 guys who work the front desks are awesome and always provide great customer service. Especially Sheldon.

Last review was 8 years ago when the Edgewater location first opened. Recently needed major repair…read moreand just like my prior experience service was excellent. Service professionals were knowledgeable, professional, and kept me very well informed. Especially happy with the drop off and pick up service they provided. The business has grown substantially which is a clear indication that other customers are as satisfied I. Hats off to Clinton who could not have been nicer and more accommodating and he certainly is an asset to the Neely staff. Hopefully, I won't need auto repairs for another 8 years but, if I do I won't hesitate to take my vehicle to Neely's. Thanks guys.

Redds Automotive has been around so long it feels like they've been fixing cars since the dawn of…read morethe automobile. And that's exactly why they're still here because they're exceptional at what they do. Booking a tune-up with them is super easy, and best of all, they don't play the classic "oh look what we found" game that turns your bill into a horror story. You know the one, the surprise repairs that add up so fast you almost need a tissue for your wallet. Not at Redds. They keep it real with good old-fashioned service and treat customers the way they'd want to be treated themselves. My daughter dropped off the car and later picked it up, and she was all smiles talking about how nice the team was. Polite, clear, and they made sure she understood exactly what had been done. She said it felt like the pride they take in their work wasn't just something they say to sound good, it's the actual motto they live by. If you want a shop that's honest, skilled, and won't try to sneak in repairs you don't need, Redds is your place. We'll definitely be back, and I strongly recommend giving them a shot for your automotive needs. It's a rare find these days and well worth

Very hard to explain how pleasant the experience was here. Redds team took me in ASAP and quickly…read moreturned around my 2015 BMW. Their work was honest and straightforward. When they realized they had missed something in the first pass, they refused to accept payment for labor to finish the job. Who does that in today's world??? Definite repeat. Thank you.

This is the best company we have ever dealt with! (In any business!) the team here is super…read moreresponsive, supportive, and proactively communicated with us every step of the way. Transparency is amazing and appreciated as I'm not familiar with automobile repairs. Several quick fixes often were done at super low cost. Often told us the cheaper option was the best and the prices were always surprisingly low. This is the gold standard for every car repair shop from now on. Definitely pick this place! It's the model of a 'customer-first' business!

A breath of fresh air…read more I called in last minute for an inspection. The service members were respectful, professional, and great. They squeezed me in for an appointment and did an extremely thorough job. The amount of knowledge in that shop is astounding. They didn't attempt to upsell but just gave me the facts. Prices are good too! I highly highly recommend to anybody in the area. Also, they appear to team up with enterprise for discounts on cars. All in all, great place.

I have been going to Rick at Chesapeak Import Services for 7 years now and always have a positive…read moreexperience. I feel like they are honest about what realy needs to get done and things that could wait. Their work is also great- they fix the issues the first time.

I was quoted $461 for a four wheel alignment on a Mercedes SUV. WHAT??!!!…read more Never in my life have I ever paid that much for an alignment for any vehicle. And I've owned numerous high-end vehicles. To put this into perspective, Mercedes stealerships typically charge $220 and that's obviously still high, but to be expected for a dealership. This local independent shop wants to charge more than double Mercedes? I was hoping to find a highly rated independent shop to handle the less critical needs of my 3 Mercedes. Sadly, quoting me more than double the cost over dealership costs for an alignment is outrageous.

Polite fast and the work was well done. I hope to not need their services but id be happy to use…read morethem again

I can't say many good things about this place. I brought my car in for an estimate, and they…read moreremoved all the parts and dismantled the vehicle; then, they wanted me to pay to have the parts put back on, which I refused to do. The car was drivable when I dropped it off, but when I went to pick it up, I had to bring a tow truck--and I discovered they had also removed the driveshaft. I do not recommend this place; the service was terrible.

Great place that helped me out when I was in a bind. I've gone there twice now and I will…read moredefinitely go again.

I had an issue with a flat tire(s) that I had taken to another National Tire repair shop that had…read moredone something to damage a tire. Instead of taken it back to the other shop, i had my car towed to White's. Buddy, the manager, was professional, patient and educational in explaining to me the issue and solution to my tire problem. White's did a thorough examination of all 4 tires, completed the repair in a timely fashion and car was ready for pickup first thing in the morning. I appreciate this shop's honesty, integrity and value. I will recommend them for any repairs.

I cannot recommend these guys enough! Elmer and his team have always been extremely helpful with…read moreall of our vehicles. They don't hesitate to take a look when we bring them an issue and they explain what they're doing and what they're looking at every time. Great service, great customer support and good people. Thank you, ZEPEDA.!

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.