Fair and honest and they do great work. I would not have my vehicles serviced anywhere else. You…read morecan trust them .

Went in this morning to see about what I thought was a flat tire. The technician indicated the…read more"whatchamacallit" on the tire had broken and was letting all the air out. Everyone in the office was super friendly and my tire problem was quickly fixed for under forty bucks. Yes, I definitely recommend the shop and will be back!

Don and the shop was great Replaced a tire with a tack for a very…read more reasonable price I like the atmosphere and it is very convienent to my home Thanks

Just don't go here. They are dishonest and add a bunch of different charges and items that don't…read moreactually need to be done. They do their best to not pass you on inspections just so you will spend more money on labor. The guy that does the inspection here is a a scam artist.

I was quoted $461 for a four wheel alignment on a Mercedes SUV. WHAT??!!!…read more Never in my life have I ever paid that much for an alignment for any vehicle. And I've owned numerous high-end vehicles. To put this into perspective, Mercedes stealerships typically charge $220 and that's obviously still high, but to be expected for a dealership. This local independent shop wants to charge more than double Mercedes? I was hoping to find a highly rated independent shop to handle the less critical needs of my 3 Mercedes. Sadly, quoting me more than double the cost over dealership costs for an alignment is outrageous.

I have been going to Rick at Chesapeak Import Services for 7 years now and always have a positive…read moreexperience. I feel like they are honest about what realy needs to get done and things that could wait. Their work is also great- they fix the issues the first time.

Very expensive. Parts markup 100% over retail prices. Checked prices at dealership. Labor rate…read moreseems high for specific job. $500 labor to replace 4 plugs in a Toyota seems excessive. Close to $ 700 with parts to replace spark plugs. Declined a long list of other repairs that I was told I needed, mainly because of the cost. I'll be looking for a facility that's more reasonable.

I wanted to do an update b/c my initital review doesn't show the efforts being made since I wrtoe…read morethe first review. Since that time, Nealeys has called me back and wanted to continue working on the truck and finding the issue. They are doing this work all on their dime and not charging me anything. THAT, is how you run a business and take care of your customers. I apprecaite everything they have done and the work they continue to do on my truck as I write this. P.S. All 3 guys who work the front desks are awesome and always provide great customer service. Especially Sheldon.

Only replaced brake pads and rotors on front instead of both front and rear as requested. Now I…read moreneed to go somewhere else in a few months to have job completed. Verbal quote was high enough for both front and back and I had specifically asked for all 4 wheels, so I was confused when work was not done. If you know what you want, Bruce does not listen. Been a customer for over a decade but I will not be returning.

Dishonest, overpriced, and incompetent. Kept my car for 3 days, ordered wrong part, then part was…read moredefective. Run from this place.

Redds Automotive has been around so long it feels like they've been fixing cars since the dawn of…read morethe automobile. And that's exactly why they're still here because they're exceptional at what they do. Booking a tune-up with them is super easy, and best of all, they don't play the classic "oh look what we found" game that turns your bill into a horror story. You know the one, the surprise repairs that add up so fast you almost need a tissue for your wallet. Not at Redds. They keep it real with good old-fashioned service and treat customers the way they'd want to be treated themselves. My daughter dropped off the car and later picked it up, and she was all smiles talking about how nice the team was. Polite, clear, and they made sure she understood exactly what had been done. She said it felt like the pride they take in their work wasn't just something they say to sound good, it's the actual motto they live by. If you want a shop that's honest, skilled, and won't try to sneak in repairs you don't need, Redds is your place. We'll definitely be back, and I strongly recommend giving them a shot for your automotive needs. It's a rare find these days and well worth

Very hard to explain how pleasant the experience was here. Redds team took me in ASAP and quickly…read moreturned around my 2015 BMW. Their work was honest and straightforward. When they realized they had missed something in the first pass, they refused to accept payment for labor to finish the job. Who does that in today's world??? Definite repeat. Thank you.

This is the best company we have ever dealt with! (In any business!) the team here is super…read moreresponsive, supportive, and proactively communicated with us every step of the way. Transparency is amazing and appreciated as I'm not familiar with automobile repairs. Several quick fixes often were done at super low cost. Often told us the cheaper option was the best and the prices were always surprisingly low. This is the gold standard for every car repair shop from now on. Definitely pick this place! It's the model of a 'customer-first' business!

A breath of fresh air…read more I called in last minute for an inspection. The service members were respectful, professional, and great. They squeezed me in for an appointment and did an extremely thorough job. The amount of knowledge in that shop is astounding. They didn't attempt to upsell but just gave me the facts. Prices are good too! I highly highly recommend to anybody in the area. Also, they appear to team up with enterprise for discounts on cars. All in all, great place.

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.

I cannot recommend these guys enough! Elmer and his team have always been extremely helpful with…read moreall of our vehicles. They don't hesitate to take a look when we bring them an issue and they explain what they're doing and what they're looking at every time. Great service, great customer support and good people. Thank you, ZEPEDA.!