Courteous honest service at a great value because you can trust it is done right. I never feel like…read morethey are trying to do more so they can charge more than what needs to be done to get you and your vehicle safely back on the road.

Some people just don't have quality customer service anymore. I guess the owner thinks being rude…read moreand nasty to people will bring in more business but I doubt the work is even subpar. 10/10 do not recommend.

Mohamad Ghanoum had me drive 2+ hours for a car that he knew wasn't operational…read more I messaged Mohamad about interest in a 2017 Kia Cadenza. In his listing he says, AND I QUOTE: "This car boasts a clean title and has been meticulously maintained. It runs and drives perfect, with no issues whatsoever." Not within 10 minutes of my test drive, it overheats. The sunroof also doesn't fully close all the way, so the wind noise is ridiculous. The car is loaded with scratches and has dents in the hood. The passenger mirror is broken. He also lists the car as a 2017 Kia Cadenza Limited (which is top of the line), however it is the BASE model Premium. There is a 0% chance that Mohamad had no idea that the car overheated and that the sunroof didn't close. It's obvious that he'll say anything in his descriptions to get a sale. He didn't offer an apology or anything for making me drive a total of 5 hours for a car he knew didn't work. First Class Automotive likes to thank customers for positive reviews on car sales, but then reply to negative reviews with bald-face lies and deny that they even sell cars. The entire business seems very scammy up and down. Look at other google reviews, they have had the same experience as I have had with being lied to about the condition of the vehicle being purchased. They also like to delete reviews. Do better.

WOULD NOT RECOMMEND!!!! AVOID THIS PLACE!! Terrible service…read more Took car in for a diagnosis, all they did was read my codes and tell me they needed $1,500 to take apart my engine to actually figure out the issue not including fixing the issue. I told them not to worry about it and I'll take my car back. So they charged me $110 for simply using the code reader, which takes 5 seconds and you can do at autozone for free.

Amazing, honest service! Alerted us to a manufacturer issue the company/dealership had not made us…read moreaware of. A fair, minimal price to diagnose the issue. We'll be back!

My car had several warning lights coming up intermittently on my car. I dropped it off and they…read moresaid this happens sometimes when you leave the gas cap not tightened. Checked everything and test drove it three times. They reset the panel, lights did not return, they have not reappeared for me. No charge! Another time I pulled in with a burning smell from my engine, after 30 minutes they said I had a plastic bag stuck under the engine that was melted. No charge! Very honest, good service, when I do have something go wrong again, this is where I will return!

Needed a new thermostat, and they found out that my water pump was also bad. They put on better…read morethan OEM parts as soon as they could. Great service. Will continue to use them for any car issues

Billy has always been very conscientious in my repairs. I am thoroughly pleased with him. And would…read morebe happy to recommend him to other people. He is very busy individual, so please be patient. It's worth the wait.

Been going there for years- most honest folks I've seen. They catch things that need work, and…read moregreat service and value

Prompt service and no hassles. I had a pretty good idea what was going on, and the repair was in…read morethe range I expected it to be.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Joe and his team are thorough, precise, and willing to work with you on what repairs you need. I…read morewill be taking my vehicles there from now on!

A response is always appreciated. The bottom line is that there'd been no excuse to be so rude…read moretowards me and what you wrote could easily have been relayed on the phone when I'd called to schedule the repair. (If you have no reception/waiting area, then I question why there were several chairs, a table and tv in the space along with another customer waiting at the time of my visit.) As far as my expectations, as a customer, I should be treated with common courtesy.

Great Customer Service! Took my Jeep in to replace starter. They were able to email me an estimate…read morevery fast and pricing was very fair. Had her fixed up in no time!! Extremely friendly!! I'll definitely go back! Updated: We have now taken both of our vehicles in for a variety of different issues & customer service has been amazing every time!

Unable to perform a time cert repair for stripped spark plug threads. So if any of yall have the…read morenotorious spark plug blow out on ford 4.6 or 5.4 engines this shop will be no help to you.