Cyndi is the best housekeeper I've ever had. She makes her own natural cleaning products . . . no…read moretoxins. She was even kind enough to share how she makes them. She was on time and worked until the job was done perfectly. I asked for a deep clean and I got a deep clean . . . baseboards, mirrors, windows . . . every nook and crannie sparkled. She even vacuumed my ceilings. She said, since they have a popcorn finish, they hold lots of dust. I have NEVER before had anyone clean my ceilings. Great job. Thanks so much Cyndi. See you next time. Christina M.

Cyndi is lucky to have 2 stars from me after my experience. Unprofessional and rude…read more My wife found this place and was impressed by the reviews, understandably. I was the one home during the first (and only) cleaning with Cyndi and her helper. I am a very detailed person and therefore prepared a small list of notes for things that I wanted to make sure were done. For example, using our towels, using our vacuum and such. Nothing crazy, just basic stuff. I went over this list personally with Cyndi before I left them alone to clean. When I came back, there were a few areas that were noticeably missed by the vacuum on the tile downstairs. I asked that it be gone over quickly which she grudgingly agreed to do. However, even after direction from me, proceeded to use the vacuum with the brush bar rotating. I had showed her earlier that it was not to be used on tile, only carpet as directed by the manufacturer. She didn't care, just wanted out of there. Then came time for payment. My wife had specifically spoken to her about what payment types were okay. Check was okay but cash was preferred. Well too bad, I had a check and that's where the stink really began. She claimed that she had told my wife it was to be cash only, a lie. I told her that I only had the check. She wanted to make sure that it was with her bank so that she could cash it (obviously not a legit business at this point) which just happened to be, supposedly. Still though, she made it clear about how she would now have to drive to the bank and cash the check so that she could pay her helper. Your problem lady, not your customers. After she left I checked my notes. Absolutely nothing had been payed attention to. She cared nothing of my requests, only to get in and out and with cash in hand. This is an absolutely rotten place to work with and far from a business. Stay away, plenty of professionals in this industry.

My request was for a deep cleaning in which I was given what I believe to be a fair price of the…read moretime I have to say however the service was very disappointing it started with the scheduling error and I therefore had to reschedule more importantly was the poor "deep cleaning" of the kitchen area the corner of the cabinets were left visibly greasy upper cabinets were left with debris and fireplace had an inch of ashes left in it it was left having to clean after the "deep cleaning" considering the house was empty and there wasn't even any furniture to deal with I was disappointed. In all fairness I was offered a refund but only after I had already done the cleanup myself as I had not been told of a refund previously.

We used OC Best Cleaning to clean our small 3 bedroom house earlier this year. Our initial quote…read morewas $100, and that sounded like a great deal so we booked an appointment. It had been ~3 months since we had our house professionally cleaned, but we had cleaned our house ourselves since then since we don't like living in a pigsty. However, because of this, the owner of the business Bo insisted that we get the "deep cleaning" instead. Since we have dogs and we likely don't do as good of a job as professionals, we thought about it and agreed. This brought the price to $300-320. The appointment day came and 2 cleaners came. Everything seemed fine, although they seemed to be cleaning rather fast, since they had cleaned 2 of the bedrooms and 2 of the bathrooms in 2 hours and this was supposed to be a "deep cleaning." This is when I got a text from the owner saying it was "much more work than expected" and the total was going to be $450, 4.5 times what we were originally quoted! Bewildered, we tried to press the owner to ask what exactly was "more work than expected," because it's not like our house is a disaster and they had 2 cleaners finish nearly the entire house in 2 hours. They refused to elaborate. I pressed again, asking, "So a simple sweep of dog hair and dog toy stuffing amounts to an extra $150 on top of what is already supposed to be a deep cleaning?" The owner responded with, "This is more than sweeping Sam," and then sent a picture of some dog hair, dog toy stuffing, a glove, and a cable cord tie that had been swept from out from underneath our sectional couch (picture attached). I asked again to elaborate but they only sent more pictures of dog hair or dog toy stuffing on the floor, nothing else, and they never elaborated further. They only ever said we'd "like the results" or the workers were "doing a good job," never answering the question. I continued to complain after the cleaners left, asking about what they possibly could have done to amount to what they wanted to charge, and at this point Bo started to repeatedly ask if I was home in attempt to bully me into paying their exorbitant rate. Exasperated, I pointed to their website saying they have an advertised 15% off cleaning for spring cleaning, and if I could at least apply that. Bo said no, their deep cleaning doesn't qualify for that discount, but they would allow us just this one time, as if they were doing us a service. I ended up paying that amount, which I regret and should have just paid them the original, agreed to max of $320. To this day, I still don't know what they meant by "more work than expected," and I also don't know what they did that amounted to a "deep clean" as opposed to a normal clean. Since then, we've had other companies bring our house to the same level of cleanliness for under $200 (with tip!) in a similar amount of time. Do yourself a favor and avoid this pricey, unprofessional company. If you need more proof, check the other low-rated reviews here and see the repeated behavior yourself.

Liz has been cleaning my 1 Br condo and she is very friendly and trustworthy. She is conscientious…read moreof making sure she is doing a great job - and she always does. Highly recommend!

Very pleased with our deep cleaning! This was our first time using a maid service and we got quoted…read moreby a lot of different businesses all ranging $300-400 which felt like way too much for me considering our home is 1500 sq ft 3 bed 2 bath (with one bedroom omitted from cleaning). We paid $230 for our deep clean. Everything was spotless - we are still in awe of how clean everything is (especially our shower!!). Took them 3 hours to clean the place. They even made our bed and took out all of our trash for us!

Recently needed a deep cleaning (windows, blinds,refrigerator, oven ... Everything)…read moreEnd result far exceeded expectations but I thought what was really noteworthy was the high level of personal concern both prior to our cleaning, by coming out and walking our condo with us discussing specific areas of concern, as well as post cleaning follow-up! My highest possible recommendation!

They were great at first. I was impressed that they came with their own shoe covers when they came…read moreto clean the house. Over time, they paid less and less attention detail and got sloppy. They wore their outside shoes in the house, including on carpet (we keep a shoe free household). When I gave them my own shoe covers for them to use, they took them with them instead of leaving them behind. The final straw was this mess in the photo attached. This photo is from behind the door in the pantry...they clearly never bothered to close the pantry door and vaccum there. Disgusting!!!

Nice guy easy to work with super clean job. Very detail oriented. The crew always has good attitude…read moreand truly enjoy making my house sparkle as if it was brand new! Thank you!!! TFR 5 Stars

Had a move-in "special" price quote and then the real price came later. They charged us $600 extra…read moreto shampoo the carpets which didn't look very clean at all. As it turns out they charged $1200 to clean the place AFTER the sellers had already had a cleaning company do a rough cleaning prior. Got burned but in the chaos of moving in who has time to haggle. AVOID THIS COMPANY

We have used European Touch for years (4 different houses) for window cleaning and occasional…read moreindoor cleaning service and I only have wonderful things to say. They are always truly professional and communicative and show up to do the job exactly when they say they will. My windows are sparkly clean when they are finished and I recommend them to everyone I know. Quality people and quality work!

We finally finished a big bathroom remodel project this year, which we've been wanting to do for…read moreover 10 years. We would not have been able to do it without Regina's store and support. Our house is 30 years old, like many houses in the area. We wanted to remodel all three of our bathrooms, and I didn't know where to start. I didn't want to hire a designer, so I started off by researching products at Home Depot, Floor & Decor, and the tile stores on College Blvd in Anaheim. After many trips, I was uninspired and still didn't know where to start. There are so many decisions to be made, so many colors, sizes, and considerations about which products will work well together. After seeing many different products (maybe too many) at those stores, I still hadn't come up with any satisfactory designs for my bathrooms. I then thought of Regina's store, where I had bought glass backsplash tiles for our kitchen a while ago. I went to see Regina, and Regina guided me through the whole design process step by step. She gave me exactly the right support to structure my decision-making and helped me come up with designs I loved. With her help, I didn't feel confused or overwhelmed anymore. I followed her advice and got the project moving forward. Now, all three of our bathrooms use products from Regina's store, all of which she helped me select. The tiles are a little more expensive than what you can get from Home Depot and Floor & Decor, but Regina has much better selections and much better quality products! Her prices are also very competitive compared with the other designer tile stores for the exact same products (I checked). Also, during the renovation process, there were times where I needed a couple extra pieces here and there. With one phone call, Regina would order and send the products to our house. Now that the whole project is finally done, everyone is very happy with how everything turned out. We have different color schemes for each bathroom, and the tiles for each bathroom fit so well. Many of our family and friends have asked to see the bathrooms and like the way they turned out! We really appreciate Regina's help. Thank you so much, Regina!

I just can't say enough good things about Regina and this store. Open to the trade only, it is by…read morefar the best option for that finishing touch ie "Last Layer". The selections that Regina has personally chosen to grace the walls of her show room are a notch above everyone else. I won't design another room without shopping here first.

I've been using Princess House cleaning for over 1 year and am always impressed at the level of…read moredetail they provide. Besides the trust I have with them when I am traveling and not home when they clean my home, I'm always confident they will leave do a fantastic job. I highly recommend their service.

Mary and her crew are awesome. Very thorough and efficient. She gave me a competitive estimate and…read moregot me right on the books at a time that worked for me. She even offered me a one time 50% off coupon! I'll have Princess house cleaning back every month!