VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I called on Sunday and was given an appt for Monday to change a light bulb in my jeep. Everyone one…read moreI spoke to was pleasant and very accommodating. I thought the pricing was very reasonable and I was in and out quickly. I would definitely recommend them to service your car. I can't remember the women's name that I dealt with this morning but she was very friendly and helpful.

Ran over nail while driving and called for immediate appt as we were traveling from another state …read more Made appt and drove to location only to find out no one available for repair . Meanwhile tire went flat and we were stuck in parking lot. OMG why would they schedule appt w out staff.

I had a damaged front driver's side tire. No idea how it got there, but it was a deep gouge down…read moreto the nylon plys. The set I had wouldn't make it safely through the winter this year. They gave me an estimate on Thursday evening right before the closed. They gave me a 9 am appointment on Friday morning and said it would be ready in an hour. They recommended a good, local breakfast place. The breakfast recommendation was the spot on. Their work on my car was professional and on time. They also performed a front end alignment and my truck has never driven so smoothly. Thank guys.

These guys are awesome! They are very professional and friendly and have helped us out a number of…read moretimes. They are quick and the prices are very fair. You can even have them look over any car you may consider buying for only 25 dollars and they will tell you if the car is worth it or not. Will definitely keep bringing our cars here.

From the owner: We strive to be honest and straightforward. We offer you the opportunity to do business with our…read moreowner directly. We are a Sunoco gas station as well as a Napa Auto Care Center. We offer a wide array of specialties ranging from tires to brakes to tune-ups to routine maintenance.

Called last week on Tuesday, they got me in on Friday and the work was done by Monday and…read morecommunication was immaculate. Really great customer service, too. After initially being told they couldn't get me in for a week, having it all done in under 3 days was amazing.

I called Craig on mon. he took my truck in on weds am. he did an alignment and fixed a check engine…read morelight for me. they had it diagnosed and running great . IDK how much time I actually wasted trying to diagnose the problem. I'm not one to leave reviews but I am very satisfied with everything they did. awesome shop!

I was having an issue with my Jeep. The first couple place I called were a week out but the called…read moreand left a msg here. Very quickly Eric called back and said drop it off. He called back at noon and told me the issue and said it would be ready at 4. I left a msg possible needing a tow and they replied again quickly. I know we don't travel msg in today's world but be assured they respond fast. Tho the repair was not cheap due to parts, the labor price was not bad as compared to others. Very Professional team at this shop.

Timely service and reasonably priced repairs. Uses real-time pricing, not just book allowance.read more

I needed a phone charger. I walked into the store with my 10 year old twins. I asked the woman if…read moreI can have a receipt just in case it doesn't work with my phone. The older woman with blonde hair said, "we don't give receipts and you can't return it." I kindly, replied, " Can I check it in the store prior to purchasing it?" She said, "No, you can't take off the plastic." I assumed I could test it so I was moving the plastic so I can test it. She started to grumble, "Mam, MAM, Mammmmmmmm, you can't do that." My twins were starting to laugh at the lady's behavior. I put the charger down and walked out. I did buy one a the pharmacy down the street. I just expected a better behaved woman in a world class town. Best- Candie

No gas, just repairs. Apple Maps mistakenly has it as a gas station, but the pumps were taken out.read more

Was very dishonest to me he was supposed to change my car's serpentine belt, do an alignment and…read morebalance he just took my car it stayed there and he did nothing because I bought the car from a dealer which is affiliated with him and the car was still in the warranty period my car still needs a balance and alignment and I did change the serpentine belt myself. Stay away from this shady place.

Picked up a mail in a tire while visiting Kennebunk. Paulin's helped me out first thing in the…read moremorning on a Wednesday. Friendly and fast service. I highly recommend this shop.