VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I called on Sunday and was given an appt for Monday to change a light bulb in my jeep. Everyone one…read moreI spoke to was pleasant and very accommodating. I thought the pricing was very reasonable and I was in and out quickly. I would definitely recommend them to service your car. I can't remember the women's name that I dealt with this morning but she was very friendly and helpful.

Amazing friendly staff. Family owned. Their products and quality of workmanship is the best I have…read moreseen in Maine. They have a new location in Wells Maine very clean and professional. I highly recommend.

On a recent vacation to Maine, our rental car's tire began losing pressure after running over a…read morerandom nail. Via an internet search, we found Necessary Tires was still open late on a Friday afternoon so we rushed over to get it fixed. Unfortunately, by the time we arrived, their tire tech had already gone home for the day. Not to worry though. The understanding receptionist told me to show up the next morning prior to opening and the shop owner would get my tire fixed. That's tremendous customer service! The service was quick, friendly and reasonably priced. Highly recommend this business for all your tire needs in the Kennebunkport area!

Al Mays willing to help and at a fair price. Highly recommend for ANY car repairs. Wayne and his…read moreson have a great business and you should feel comfortable going there.

I have not been to this place in probably 5 years. I always worked on my car its never been to…read moreanother mechanic. They did several jobs for me on a car when I was sick. I had several issues with the repairs. In one repair they fixed a bumper support to get the bumper support off rather then dropping the exhaust they bent and pried and broke the hanger on the exhaust. I ended up fixing this myself about a month later as the muffler had a lifetime warranty. Recently I pulled the front suspension apart they used a regular nut! on the tie rod ends rather then a castle nut no way this could have been torqued properly. They also used a replacement screw to hold on a brake dust shield that in itself is fine but the screw they used had a square thread rather then phillips like the rest no way this was ever going to come off again with a square head. Never have seen someone use something like this before they are construction screws. I will say this Wayne seems pretty honest I was there once and he was on the phone telling someone he didnt want to work on a their car anymore because he felt the car was rotted out and didnt want to bill them for a car that was going to die very soon.

Was very dishonest to me he was supposed to change my car's serpentine belt, do an alignment and…read morebalance he just took my car it stayed there and he did nothing because I bought the car from a dealer which is affiliated with him and the car was still in the warranty period my car still needs a balance and alignment and I did change the serpentine belt myself. Stay away from this shady place.

Picked up a mail in a tire while visiting Kennebunk. Paulin's helped me out first thing in the…read moremorning on a Wednesday. Friendly and fast service. I highly recommend this shop.

Needed some tires swapped. Dan was right there to help. Took care of me right away, no waiting…read more I'll be buying all my tires here. Thanks again Dan

waited over 3 hrs with an appointment, was over an hr before they even took it in the back. awful…read moreplace

I went there a few days ago and purchased 4 new Goodyear tires. As I left, and jumped on 95 south I…read morenoticed my vehicle was shaking. Ok, thinking maybe the highway, however the pavement was new and smooth. It was so bad I had to find another VIP TIRE company. The VIP in Biddeford did not balance the brand new tires appropriately!! The manager of the VIP store re balanced my new tires, PERFECTLY. Stay away from Biddeford Maine VIP TIRES

Made an online appointment three days in advance for an inspection and to wait onsite. Received…read moreconfirmation and reminder emails. Drove over to be told that they did not have appointment in computer and they could not help me until afternoon. I showed my emails and they would not offer any solution accept leave my vehicle for the day or come back four hours later. It's too bad because I would have bought tires and brakes from them. Lost my present and future business.

We were traveling through Maine with a large motorcoach and a tow dolly. The tow dolly tire…read morepunctured and shredded on the Maine Turnpike VIP was able mount and balance new tires in a few hours once I presented them with the wheels. Arnold and team were excellent and said exactly what was going to happen and it did. Other tire stores in the area put me out days which was not going to work. As a business owner I was impressed with the attitude and customer service at the Saco VIP location.

Not super happy with the service today, and in the past…read more Before the winter got cold, I inquired about why my car was having a hard time starting, and sometimes didn't start in the cold. They looked at my car, and said it would be fine. They said my battery was in tip top shape. Two months later in the cold, it didn't start, and I couldn't make it to school. Turned out to be weak battery, and the starter. Things I feel they shouldn't have overlooked. Just now, I called inquiring about state inspections. I say I am coming right now to get it inspected, they say that's fine. I get here, and they say there is five hour delay to get my car inspected today. I have class, that wouldn't work for me. I wish they would've mentioned that before I wasted my time driving over. I'm sick of this, and them. Unless I have to I won't be coming back.

Had brake work done and was completely satisfied. Friendly staff. Will look forward to using them…read morein the future.

I have been taking my cars to Joe for close to ten years., I was refered to him by two different…read morefriends and I am very grateful for their referral. Lori at the desk always greets you with a friendly smile. The work on the car is always thorough. The prices are fair and transparent. Should you wait while they work on your car you will be confortable in a very pleasant room with the coolest aquarium in Maine!!

Called last week on Tuesday, they got me in on Friday and the work was done by Monday and…read morecommunication was immaculate. Really great customer service, too. After initially being told they couldn't get me in for a week, having it all done in under 3 days was amazing.

I called Craig on mon. he took my truck in on weds am. he did an alignment and fixed a check engine…read morelight for me. they had it diagnosed and running great . IDK how much time I actually wasted trying to diagnose the problem. I'm not one to leave reviews but I am very satisfied with everything they did. awesome shop!

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire