Following my initial post, I got a call from the owner. Seems like it was an honest mixup super…read morenice guys., hope they get the front end straightened out. Disorganized and Unresponsive Initially, my experience with Poo the Rescue started off well. They were quick to respond--within a couple of hours--and scheduled my service for the following week. Unfortunately, everything went downhill from there. This is a prepaid service, but they don't bill until the day before. When there was an issue with my invoice, they were slow to respond and only communicated via text, despite my calls and emails. The invoice they sent was incorrect, which I pointed out multiple times, yet they failed to correct it in a timely manner. Then, they simply didn't show up on the scheduled day--without any notice. When I followed up, they blamed it on my lack of prepayment, but the reason I hadn't paid was that they had billed me incorrectly (almost double with the wrong service times and incorrect number of dogs). Even after I repeatedly tried to resolve the issue, they failed to acknowledge their mistake and never reached out by phone to clarify. Their response was essentially that all necessary information was in the welcome email and quote--but it wasn't. While they were friendly enough, the entire process was disorganized and frustrating. A business that requires prepayment should ensure their billing system is accurate and responsive, and at the very least, communicate with customers when they fail to provide the scheduled service. Would not recommend unless they seriously improve their customer service and internal processes.

Best gift I ever gave myself. With my recent surgery, I haven't been able to clean the yard as much…read moreas I'd like. It's hard keeping up with 2-3 dogs. Plus, it is my least favorite thing to do! Always reliable and thorough!

I took my dog to this facility and I found the attending Vet Dr Puente's demeanor very…read moreunprofessional and very curt. My dog was in severe pain and it took quite some time for them to provide her with pain relief. Secondly, they aren't able to read x-rays there but they aren't upfront in telling you this information therefore the wait time is long. When I asked if she would call me with the x-ray information her response was very curt and said, I'll call you once and if you don't pick up I won't call you again. Not only do her notes say that she called, she didn't leave a message nor did she call. The vet tech is amazing and very helpful, unfortunately I can't say the same for all of the staff. I was very disappointed with the level of care provided by the Vet.

We walked in after my dog got bit and they took great care of him. They were very sweet and we got…read moreservice right away.

Patrice is such an amazing groomer! She really is so…read morepassionate and professional about what she does. She took the best care of my fur baby and left him so cute with the little fur he had due to severe matting. She passed no judgement, just lots of love and assurance.

I tried Doggone Pets out today for my littles love and I could not be happier with the results!…read morePatrice communicated with me throughout the process; providing me both photos and commentary. Ensuring I was comfortable throughout the grooming process. Unbeknownst to her, I did have some angst about leaving my little guy as he did not have a positive experience with the last groomer. He was happy when he was picked up. Tail wagging and lots of smiles. He smelled great and his cut was PERFECT. 10/10 I highly recommend, she will be his person going forward. I'm super excited she decided to bring her services to our area! Thank you again for taking such great care of Mr.Jones!

I've called 3 times over a 6 weeks period to try to get my dog scheduled. I've left a detailed…read morevoicemail messages simply asking for a call back to get my GSD on the schedule. I've yet to receive a call back. If their lack of customer service is any indication of their care and quality of work, I'm better off skipping over this one. THERE ARE OTHER GROOMING COMPANIES IN THE AREA. If you're looking for responsive service or even a basic level of courtesy and communication, look elsewhere.

Can't say enough good about these folks. We have two puppy children, a Brittany and an English…read moreSpringer field dog. Brittany is a piece of cake for any groomer but the Springer is tough for groomers not familiar with the field cut. Had them both done this week and they are perfect grooms! The dogs seem to like them too! They are also fair priced! Hard to beat that combo! 5/29/2018 - Update Another super experience with Top Dog Mobile Grooming. She came early and our puppy children were actually happy to see her! She again did an excellent job on both. I highly recommend this mobile grooming service!

Stacy at Canine Parlor has been grooming our petite golden-doodle for almost 2 years and ALWAYS…read moredoes an excellent job. She is so kind and our puppy loves her.

Today was the second grooming my pup has had. He is turning out to be a handful. The groomer was…read morecompletely understanding although pup was calm while the groomer was holding him. Pup did act up after I left. So not sure if they want us to come back! I highly recommend Canine Parlor. They are patient and kind.

i love this place and so does my fur baby. i am so happy every time we go. My fur baby loves coming…read morehere and they treat him like her own

I LOVE the name! Jackie assisted me, I went in to inquire…read moreon Yorkie puppy pricing for a full groom. Needless to say, I was very impressed with her business/pricing model. She's very accommodating. I can't wait to bring my pup in. I'll keep y'all posted.

Sandy Martin is the owner & sitter! We have 4 dogs & when Sandy walked in they all loved her! She…read morehad no problem dealing with our dogs! We highly recommend this service! She is AWESOME!!

My sweet dog got diagnosed with cancer, and our vet recommended 5 places. This place had the best…read morereviews and a neighbor had taken his own dog there and had a great experience. The hospital looks like a large mansion, very warm feeling and not cold and clinical. The rooms have large windows and comfortable chairs/couches. I met with Dr.Souza for surgery removal, they gave us an estimate and the Dr.'s notes. My husband uploaded everything to Chat GPT so that we could make the best decision based on facts and not off my emotions. The surgery estimate ranged between $10-13K Dr. Souza explained everything to us, didn't rush us out or try to push anything that wasn't necessary. He had surgery on Monday and I picked him up the next day. The staff is super friendly and understanding how difficult these situations can be.

I recently got some bad news regarding my dog, and I was given a couple options in terms of Pet…read moreOncology in the Houston area. I will say this location was the only option that was able to see me right away, and I avoided a month waitlist The space is gorgeous, well-decorated, and inviting. It is obvious that they want to make you and your pet as comfortable as possible. The exterior is beautiful, clean, and inviting. The interior is immaculate, and there are snacks for customers, treats and toys for pets, and plenty of space to sit and wait The staff is incredibly friendly, and they're great with pets. It didn't take much time at all to be seen by a Vet or nurse, and the procedures are quick as well I will say that this is a pricey option, but anything regarding oncology typically is. Here you are paying for skilled professionals to take care of your pet. I was impressed by the speed and quality of the services It looks like this is a branch of the Pearland location, and while that location is temporarily closed you are directed to this one. Unfortunately, this location is nearly an hour away from me, so, I opted for something closer, but again, they are a great option if you want skilled professionals that can see your fur baby in a timely manner I had additional questions sent to the vet, and while I would have appreciated a paper trial of answers, I was able to speak to her on the phone and get all the answers I needed Cheers!!