Really frustrating experience. I paid $1,400 for a laser package with appointments every 6-8 weeks,…read morewhich is key for results. Then right before my session, they called to say my technician quit and now I have to wait another 4 weeks--completely disrupting the schedule I paid for. This place seems consistently understaffed, and clients end up dealing with the consequences. For the price, I expected reliability and better organization. I'd look elsewhere.

I have never publicly written a 1 star review but feel compelled to do so here. I had high hopes…read morewhen I signed up with Semper Laser, but there were red flags from the start. I was told to go ahead and purchase a package, but when I tried to schedule an appointment after being charged, I was told there were no openings for months. They then suggested I drive to a location an hour away just to get started. After that, my main Newbury Street location closed with no warning, and the replacement location (Lynnfield) I was supposed to continue with also cancelled on me less than 24 hours before my appointment due to broken lasers. Who would want laser hair removal from a studio that has broken lasers and cancels last minute? I've now been trying to cancel my account for over a month with no success. The Lynnfield sales coordinators completely stopped responding after saying they'd get back to me, and the customer support email hasn't replied to me. It's been over a week since initiating communication through that channel...and it's been over a month since the original location closed. I have continued to get charged dispute my last service being back in August of 2025. This entire experience has been disorganized and frustrating from start to finish. No one at Semper has taken ownership or helped. I literally think they remove bad reviews because like you I saw high reviews and signed up. But my recommendation is avoid at all costs.

They do have great service they know how to treat people well with respect specially girlsread more

It has only been a day since I've seen Allison over at the Peabody office. I am so thrilled with…read morethe results from the filler and the dysport treatment I had. Allie truly is a professional in her field, I went in there with high hopes, and the results from the filler are outstanding! I can't wait to see the overall results of both treatments within a week. Thank you Allie for helping me decide what treatment placement was right for me. I highly recommend skin MD Peabody. From the minute you walk in the door you are greeted and treated special.

Gail is the real deal. Patient, knowledgeable, caring. She really is extremely capable and…read morereasonable. Don't get sucked in to other places that want you to sign up for a lifetime package for $5000.00 like I almost did. You don't need laser for a lifetime

I've been getting electrolysis done with Gail for the past few weeks now and I'm very happy with my…read moreresults. I've had other electrologists work on me in the past but wasn't getting anywhere. My only regret is not coming to Gail sooner. Gail is an amazing professional, and is always accommodating my busy schedule. She's been in business for many years and knows exactly what she's doing, my results speak for itself!

I loved my Hydrafacial- my skin is glowing ! Great service and very happy with my results !read more

I got an 80 minute spa facial here with Dariana and it was blissful. She gives the best massages…read moreand truly puts the effort in through the whole experience. Shes great at creating a custom facial as well. My skin feels and looks so much better. She has a soothing voice and the best hands for an esthetician. I can't recommend her more highly!!! Please go book a facial with her!

I am a long time customer of 10 years at Sky Skin Center and dedicated client. Hathai is simply…read moreamazing and the customer service staff excellent! The fees for services deliver high quality & value for your money. As a Botox client I pay far less than many of my friends for the same service all of whom I refer to Sky Spa. Highly recommended!

The staff is wonderful very knowledgeable about skin care. I have been coming for a few years. I…read morehave been working with Andie who is excellent and very professional. Everyone at Sky Skin is wonderful I highly recommend this establishment for my skin care. Also the products for my face that I purchased at Sky Skin are excellent!! I highly recommend Sky skin.

Ultraclear laser and Lasercoring with Dr. Shanthala…read more I have been going to Dr. Shanthala for a number of years and less than two weeks ago I had facial treatment with the Ultraclear laser and Lasercoring. I am so thrilled with the results. I did not use any numbing pre-treatment and the recovery process was only a few days. I had to travel to three different conferences the following week after treatment and I was able to present without any issues. Dr. Shanthala is an incredible doctor, and I would get laser treatment with the Ultraclear laser and Lasercoring again. All the treatments Dr. Shanthala offers are amazing. Now, just over one and half weeks out from my initial visit, I couldn't be happier with the results. My skin looks great, and the treatment areas look youthful and natural.

Best experience. Dr Shanthala is to knowledgeable and she won't wast your money on procedures that…read morewon't work. I had the laser coring done 5 months ago and the results are still amazing. Still get compliments on my skin and youthfulness even tho I'm well into my 70's. Thank you Fr Shanthala. See you soon.

At 64 I can't believe that I made the decision to venture into a skin salon at my age. I had my…read morevery first facial and some waxing on my arms and shoulders. Jennifer was absolutely terrific! She guided me through both procedures with ease and confidence. I was so reluctant to go to a skin salon. After the treatments I was hooked. I highly recommend Skin Savvy! The vibe is great. The estheticians are all very friendly and professional.

what a great find! I was treated like I was super special. Marty, Gina and Jen are first rate…read more Don't go anywhere else. Go to Sin Savvy !!!

This place was absolutely horrific!!!!! One star isn't even…read morelow enough for this scam artist company!!! I went for sessions for TWO full years and got next to ZERO results!!! You should only need 6-8 sessions for most and had well over that on both my face and my bikini. This place is a disgrace... all of these locations are. Sometimes the staff was nice but their regional manager was a jerk! She was extremely pushy and very unprofessional! They are liars and con artists! **DO NOT GO HERE!!** You can try and file a complaint with corporate but they ignore you. Ultimately, you get no where because there are SO many complaints about this company. Save yourself the money and go to a REAL doctor who knows how to use the machines properly and won't try to drain your bank account. I'm disgusted with this company and pray no one else suffers like the rest of us did... stay away!!!

Closed with no notice! Clients left with thousands of dollars on American Laser Credit card. I…read moreassume they will be crediting us back. Does anyone know what will happen???

I was very happy with my Performance Polish (Dazzle Dry) manicure by Morandy. She did a great job…read moreand was very nice and fun to talk to. The only "complaint" I have is that they should put a cushion or something on the chairs. Manis last about an hour and sitting on a hard, not very ergonomic, chair is uncomfortable towards the end. Other than that, I was very happy

Not impressed at all. A you can't judge a book by its cover type of place. It appears nice, clean,…read morepolished but the work itself - not great. I noticed that the polish was sticky and bubbling up. Had I not mentioned it, they would have just went on with the day. The polish was old. I had to mention it a few times for them to try a new bottle. We were a group of three. All three of us noticed that they don't do much with the cuticles or the cleaning of the nails. They also asked us to schedule an appointment so we could all be seated together. Instead they took our child and seated her by herself. When we left the salon, we also noticed that all of our nails have a decent amount of "blank" space - looking like the nail already grew out. The gel polish seems to last. The performance polish was not great. It started coming off the second day. The person at the front desk - tall, Caucasian was "cool" but didn't seem approachable. There was another person who I believe said she spoke Spanish - she was courteous and friendly. The prices here are higher than other salons which makes sense since the place appears polished and clean but for the work they do - not worth it. There's another nail place down a few stores down, so we may give that place a try.