This place was absolutely horrific!!!!! One star isn't even low enough for this scam artist company!!! I went for sessions for TWO full years and got next to ZERO results!!! You should only need 6-8 sessions for most and had well over that on both my face and my bikini. This place is a disgrace... all of these locations are. Sometimes the staff was nice but their regional manager was a jerk! She was extremely pushy and very unprofessional! They are liars and con artists! **DO NOT GO HERE!!** You can try and file a complaint with corporate but they ignore you. Ultimately, you get no where because there are SO many complaints about this company. Save yourself the money and go to a REAL doctor who knows how to use the machines properly and won't try to drain your bank account. I'm disgusted with this company and pray no one else suffers like the rest of us did... stay away!!! read more

Closed with no notice! Clients left with thousands of dollars on American Laser Credit card. I assume they will be crediting us back. Does anyone know what will happen??? read more

Horrible Horrible Horrible... I started my laser in March 2009 today is Sept 2012 My back is still very very hairy. I'm now fighting to get my money back. read more

I got suckered into buying a package for microdermabrasion & chemical peels for $700 about a year & a half ago. On my second to last appointment, the tech burned my skin under my eye because she put too much chemicals on that area & left it on too long. Needless to say, I still have problems with that part of my skin. It gets dried out & red so it looks like I have a black eye that's in the healing process. Face creams make it sting & no amount of Vaseline will heal it! Thanks American Laser Skincare! read more

I have been going to this location for 3 years - i wish i could turn back time and put the $5000 toward something else. What a scam! All of a sudden I went in for an appointment and they said they needed to review my record and saw that my sessions had all expired months ago. I know that when I signed up for this it was no guarantee all my hair would be gone. I figured maybe a few stray hairs, but I have hair ALL OVER THE PLACE! I still have to shave all the time. What a bunch of crap. I believe they purposely start on a very low setting that was ineffective and slowly raised it up. I told them each time i went in that i was unhappy with my results. Now that my treatments have stopped I bet my hair will start to grow in even more - its what i've read on other revews. I only just started to see results and of course right at the end when they want me to pay for another package. OF COURSE I"M NOT PAYING ANYMORE!!! I told them straight out I would tell people not to go there. I think laser hair removal works, but not when when you go to a company like this. They just want your money. Save your money and don't go here! read more

Without a doubt one of the shadiest places you will ever visit. I went here for hair removal and was told I needed a certain number of sessions for 100% removal. I've been going for over 2 years with ZERO results. I recently was told by a dermatologist lasers don't even work on blonde hair!!! So basically, I was lied to and wasted a TON of money. read more

After cancelling my consult appt, the facility called me 26 times the next day. I was out but the calls came through as hang ups on my machine. When I called and threatened a harassment suit, the said they would put me on the do not call list . After that I got 3 more calls! If these are their marketing practices, I am very glad that I did not go for treatments. read more

I have been coming to this clinic for about a year now for laser hair removal, and my results have been awesome! It's exciting to see the progress- having less and less hair grow back after each visit, and knowing that eventually I won't have to worry about shaving at all! So far, the technicians have been very professional and made me feel at ease. It's nice to see the same faces when I walk through the door. I can't say enough about the care I have received here- the techs always ask how I feel about my results and take the initiative to change settings when needed so I get optimal results. I would recommend this clinic to everyone- I tell my friends about it all the time. I just started getting micro derm abrasion here also, and again the treatment is great- my skin feels clean, and soft, and the techs always answer all my questions about how the treatments work. I am planning on trying other types of treatments at this location in the future. read more

I've been going to this place for laser hair removal and for other treatments for about a year now. All the girls I've dealt with here are very friendly and attentive. My results so far have been great. I do recommend this place. I've even referred family members and friends who are now also clients. You do have to read up on pros & cons of treatments as not everyone will have same results. I've been lucky enough to do well with all my treatments thus far. Thank you to all the girls at this Peabody place for being so awesome. Especial thanks to Jamie (you rock!) read more

If I could give less than 1 star, I would. I had a Groupon and an EverSave deal for this place. I'm currently trying to get my money back. My appointment was at 3pm today. I showed up, and was told someone would be with me shortly. 35 minutes later, no one had approached me. Finally I asked the receptionist when she thought they'd be ready for me. She looked at me like I had 3 heads and said, "Oh, I don't know why". I said, "Well, my appointment was at 3:00, it's now after 3:30 and I had other things planned for the day". A few minutes later she came back out with the person that was supposed to perform the laser hair removal. We had a brief conversation adn then she commented on the fact that I was tan. I informed her that I "fake bake" occasionally. She then told me that we couldn't do anything today, because you're not allowed to have sun exposure for 2-3 weeks prior to the service. I told her it would have been nice if someone told me that when I made my appointment. She gave me a dirty look and said "If you had done your research on the procedure you would have known that". I was taken back by that comment and replied, "No where on your website does it say that and it still would be nice if someone asked or mentioned that when appointments are made or when I was called yesterday to be reminded about the appointment". Needless to say, I will not be going back, and I'm extremely unimpressed with the place overall and my experience. read more

Dont go to this place, did more than 3 years treatment and my face Hair Never go way. They blamed on my hormônio etc, i had it tested and came out normal. There refuse continuing the traitment wants more money. Stay way from this companny. My sister was doing it as well and nome of us got ano results. read more

Botox Couldn't find a review anywhere on Botox injections at this place so I figured for the first time ever, I'll write a review. If you research American Laser Centers, the reputation is horrible. A friend referred me to this particular place for Botox because the price is excellent so I figured I would at least show up and see what they have to offer. Dr. Flashner does all the injections himself. I walked in and I have to say at first glance, I did question the cleanliness of the place. The carpets were stained, there was no receptionist area or receptionist at all so you just kinda walk in and wait there for someone to notice you which was really weird. Also, the chair where I got my injections was completely ripped open. Regardless of the look, I didn't run away and sat down with the Doctor to discuss what I was looking for. Despite the reputation online, neither Dr. Flashner nor the staff were pushy at all. They didn't try to sell me everything under the sun. They made a few recommendations on things I could do to help my skin then moved on to what I was there to discuss, Botox. I felt no pressure at all This was my first time receiving the injections and I was extremely nervous. Dr. Flashner calmed me down and really made me feel comfortable. He listened to what I was looking for and told me exactly what I could expect. He didn't rush me and answered all my questions before even thinking about making the injections. It has been two weeks since I was there and my face looks great. I will absolutely go back when the time comes for another go. Dr. Flashner was professional, knowledgeable and an over all good guy who knows what he is doing. read more

Heaven help you if you change your mind about a service and request a refund. I opened a credit card with them because they were having a "special" (75% off so you can imagine their regular prices) and there was "no interest" accrued. After requesting a refund I sent a lower amount for the following months payment because I have a $500 credit, right? Nope. Not only has my credit not been processed - TWO MONTHS AFTER I REQUESTED IT! - I was charged a $35 late fee because I was $2.00 short of my amount due for the month, which I would not have incurred had my refund been processed once I requested it. Next stop: the better business bureau. I'm sick of dealing with this and with them. read more

I have been going to them for hair removal on my chin for 4 months now. I have had that problem since my late teens, I am 44 today. I have been plucking them all these years which caused a discoloration of my skin in those areas. I am extremely happy with the results up to now. I have had 3 sessions my hair has reduced at least 40 %. I was informed the gray hairs will not respond to the treatment before I purchased it. I also have no discoloration of the skin in those areas anymore. I also made arrangement with the establishment to host VIP parties once a month for members of my North Shore Social group. They offered free treatments to my members and me in return for just listening to the services they offer. Everyone that attended these VIP parties with me were very happy. They did not feel pressured and enjoyed getting information on things that concerned them. Some purchased services and also told me they are happy with them. I also got my FREE services as promised for hosting the parties. All in all a great experience. read more