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    Neff Rental

    1.0 (1 review)
    Open 7:00 am - 5:30 pm

    Services - Neff Rental

    Truck rental

    Trailer rental

    Machine and tool rental

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    9 years ago

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    U-Haul Moving & Storage of Gainesville

    U-Haul Moving & Storage of Gainesville

    4.2
    (6 reviews)

    My recent experience with U-Haul was extremely disappointing, and I would not recommend their…read moreservices. A few days before my rental, U-Haul asked me to transport one of their trailers for a promised $100 payment. However, when I arrived to pick up my truck, the offer was suddenly withdrawn without explanation. My rental was scheduled from May 31 to June 2, 2026. When I arrived at the location where I had made my reservation, the representative did not introduce themselves and simply informed me that my truck had been moved to another location, wasting my time and requiring an additional trip. At the second location, another representative failed to explain the rental process and placed a $100 hold on my card without mentioning it beforehand. The truck was delivered with only a quarter tank of fuel and the check engine light already on. I immediately called U-Haul to report the issue. My original drop-off location was Daytona Beach, but when my plans changed, I called ahead and informed U-Haul that I would be returning the truck to Gainesville. Only then was I told that changing the return location would alter my contract and increase my charges. This was never explained when I picked up the vehicle. Despite returning the truck a full day early, U-Haul kept my $100 deposit, told me I owed an additional $37, and has now sent another bill for approximately $67 while threatening a $30 late fee if it is not paid promptly. The lack of communication, surprise charges, poor customer service, and constantly changing information made this one of the worst rental experiences I have ever had. I left feeling misled and frustrated, and I will not be using U-Haul again.

    I hopeU-Haul will forgive me for saying I did not expect a trailer rental business to be so…read moreexcellent. I picked up a trailer here and was astonished at the helpfulness, friendliness and professionalism of the staff. (On top of that this place is the Disney World of U-Haul as it is very clean and spacious).

    Blue Compass RV Gainesville

    Blue Compass RV Gainesville

    2.4
    (31 reviews)

    Be very careful with this RV dealer. They absolutely took advantage of an elderly couple a few…read moreweeks ago. Sold them a trailer that they can't tow with their vehicle and then continued to lie about it. Sure.....the truck would TECHNICALLY tow it, but the pin weight dry was already overweight for the truck without any equipment, occupants, or fuel and water. This renders the vehicle absolutely overweight for the truck. This means if there is any sort of accident(Whether they hit, or are hit), they will automatically be liable and the insurance will not pay the claim. Once the concern was brought up, they said sorry about your luck. They also scammed them on the price and will not provide any signed paperwork. So....if you do business with salesmen like Ray that take advantage of elderly people, shame on you. A lawyer is going to have a field day with this one.

    I sent my 5th wheel to Blue Compass RV in Alachua for a rear gate replacement, which cost over…read more$10,000. After months of delays, the RV was finally returned, but we discovered the entry door window was broken. I contacted the store, and they said they'd call me back to discuss solutions. Three weeks passed with no response, despite my follow-up calls, and it felt like they were avoiding the issue. Eventually, Angela informed me they wouldn't pick up the RV to fix the window but would order a replacement part, leaving me to handle the installation. This was on May 6. On July 10, I got a message saying Jenna had ordered the window, but she was out that day and would provide an ETA later. I still haven't heard back. I'm at my wit's end. I paid for delivery and shouldn't be responsible for fixing their mistake, yet I agreed to move forward just to resolve it. Unfortunately, the lack of communication and progress is unacceptable. I'm still waiting for the part to do the repair myself.

    Neff Rental - truck_rental - Updated August 2026

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