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    Neighbor Maids

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    10 months ago

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    Estefani M.

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    2 years ago

    Estefani was very prompt in reaching out to me re: estimate. We were happy with Estefani and her team.

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    Estefani M.

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    Ask the Community - Neighbor Maids

    The Cleaning Ladies

    The Cleaning Ladies

    (15 reviews)

    Alright folks, here's the deal. I never write reviews on Yelp, but this review had to be written…read more I'm a small business owner, and have worked with a number of different cleaning agencies in the Washington DC area. I've never, ever, seen a group of folks pay such attention to detail when it comes to this work. Let me give you some examples. You know that dust that gets stuck in the bottom of your LCD display on your phone, way down there in the crack? I never see that. Does your phone have a soft scent of fresh flowers? Mine does. Can you wipe your finger on the top of your whiteboard, that part waaay up there, and see no residue on your finger? I can. After someone cleans your desk, is it both spotless and have nothing out of place? Mine does. Let me cut to the chase. If you need a cleaning team that treats your house/office like you had all day to clean it yourself, do yourself a favor and hire this crew. Small business, a ridiculous focus on customer satisfaction, and fantastic punctuality. I recommend them without question.

    I had an issue with one of their employees and attempted to address it professionally by reaching…read moreout through Messenger, phone calls, email, and text. Being called a racial slur ( nigg*r) and referred to as "the Black girl" is completely unacceptable. I don't care if they follow up now . It's not how you handle a business . Your employees should be a representative of you . Although I never used their services, the way this business handled the situation was extremely disappointing. I never received a follow-up call, email, or text regarding my complaint. I know my message was received because the employee contacted me with threats after I reached out to the business. I even offered to provide the messages as proof. It has been over a month with no response or accountability, so I feel it's important to leave this review. If you are Black or African American, I would strongly reconsider using this business.

    R & D Cleaning Service

    R & D Cleaning Service

    (8 reviews)

    R&D Cleaning Service is amazing! I found them on Yelp because we were new to the area and didn't…read morehave anyone to ask and I was nervous, but we have been extremely happy with them. R&D's team has come to our home in Purcellville every 2 weeks for over a year. They deep clean our entire 3 bed and 3 bath house in an hour when it takes me a week. They are very friendly, thorough, efficient, and extremely trustworthy! I work from home, but if I didn't, I would have no problem giving them a key to keep. Marlene, the owner, is a great business leader and is completely on top of things. She communicates via text as to when they will be arriving the next day which is usually around the same time. If there is anything extra or different I want them to do, I communicate to her via text. But normally, there is very little to tell them-they clean everything and change any beds that have a clean set of sheets folded up on them. I work from home, so I post a sign in Spanish using google translate on the door of whatever room I am working out of that week and they don't disturb me and clean every other room. They are flexible with dates and respond right away if you are not completely happy with anything that has been done. My toilets are hard to keep clean because we are on well water and we don't have a top of the line filtration system. Somehow, they keep them white and sparkling which was something I was never able to do myself! We have brick floors in the kitchen, bathroom, and laundry room that are very hard to keep clean but somehow they do. I had them come an extra time before my in-laws came to visit and had them do a light cleaning plus clean the back porch. They did an amazing job and even cleaned the windows! They aren't cheap, but they are fairly priced based on their excellent work. I can't wait until we can afford to have them come every week!!! Some day! We chalk the expense up to mental health and marriage preservation-a PRICELESS luxury. Marlene can give you my number if you are trying to decide whether to go with them or not.

    Marlene has been great to work with since I initiated my search for a cleaning company to clean our…read moreoffice space on a weekly schedule. She gave me an estimate in less than 24 hours of our initial conversation, which I was impressed with. Her prices are very fair and they do an outstanding job. She's also been great about staying on the scheduled we agreed to and sending me reminders the day before. Definitely recommend R&D Cleaning Service!

    Neighbor Maids - homecleaning - Updated June 2026

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