Amanda at the front desk is friendly and willing to help, however I noticed there was a lack of…read morecommunication from the front desk to the person that was supposed to let the customer know they can pick up their items. The cleaning was completed a day ahead of the promised date. A text or call would have gone a long way.

Had a truly terrible customer service situation at this place today & left a 1 star review. The…read moremanager just called me to make it right. Changing to 5 stars because it's not about the mistake: it's how the mistake is handled.

I have been searching for quality tailors all over the country, and Tad More Tailoring truly stands…read moreout above the rest! As someone launching a new fashion brand, finding people who genuinely care about their craft has been one of the hardest parts of this journey -- but that search ended here. The service, communication, and quality of tailoring are exceptional. From start to finish, I always felt heard and valued as a client. The pieces we created together exceeded my expectations, and that means everything when you're building a brand around quality. If you are looking for a tailor who is professional, passionate, and truly skilled at their craft, look no further. I cannot recommend Tad More Tailoring enough and look forward to a long working relationship! --The House of Grace Huxley

I had a pair of pants hemmed. Very considerate and helpful; my pants were returned to me promptly…read moreand were hemmed to the precisely the length I had requested.

They did a great job cleaning my wedding dress and for a reasonable price compared to competitors…read more Would use their service in the future for other needs.

Best cleaner in the Stateline. They go way out of their way to provide amazing customer service…read more Thank You Davig's

This place is serious about cleaning. I brought a problematic coat in. They took their time to…read moreassess and called with the results. Such kind people who know their stuff. Easy street parking. I'm so glad this place was recommended to be as the best cleaners in Rockford.

Bennie's is THE go-to. Look no further. Honest and professional. He does not shy away from tough…read morestains on white colors.

I had a Vera Wang black, dress jacket that had been successfully cleaned 5-times by the previous…read moreowner. A week ago, after giving the attendant my jacket, I learn there's new ownership & all items go to Lake Geneva for cleaning, nothing is done in house; no longer is there next day service. I dropped off on Wednesday with a Monday pickup. Following the Monday pickup & once I removed the bag at home I was shocked to see my jacket is ruined. It looks like they "washed" it & took a hot iron to it! The flat-black fabric is now shiny & every seam outline is visible. One lapel was wrinkled with a reverse fold. The fabric is ruined & no longer hangs the way it did when I dropped it off. This was an expensive jacket that is part of my uniform dress-attire to be worn by volunteers at an upscale venue in Rockford. It is no longer wearable. BEWARE, of the so-called dry cleaning that business is delivering.

Such a wonderful experience at this business. As I'm new to the area, I shared small talk with the…read moreclerk. It was a pleasure doing business there.

We love this company!! My hubby and I get a LOT of our clothes dry cleaned and we always come here…read more They go out of their way to accommodate us -- if we are in a pinch and needs business clothes back sooner than they normally would get them back, they try to problem-solve with us to make it happen! Great customer service, as well as our clothes always look great!! ~Crystal & Gary Knauer

K's cleaners were able to take very good care of my husband's father of the groom and best man,…read morewedding attire and my mother of the groom wedding gown for our last child, our son, wedding day. They did an excellent job! They were professional and reasonably priced.

This place has progressively gotten worse. It is so dirty, floors, counter, fronts and inside…read morewashers and dryer, the bathroom is nasty. It is generous to give them 1 star.

Employees are always rude , like we're annoying them to do their job. One star is way too manyread more