Called to schedule initial exam and when the person answering the phone asked about insurance…read moreinformation (after collecting my personal information... appx 2 minutes in to the call) I confirmed yes, I have VSP vision insurance through "x" company (well-known/respected Texas-based company) she explained my options as provide member ID (which I didn't have immediately), full social security number or self-pay. I opted self-pay so as to get the appointment scheduled and planned to follow-up with the member ID. (sharing full social security number is not an options these days) I was told then that the initial appointment would be self-pay and that I could file for reimbursement myself; future visits would be with insurance following verification by some other department they would have to sent my information out to. I told them I would call them back. Reached out to VSP to confirm benefits myself and to obtain the member ID that should be used for filing claims and then called Dr. Bealka's office back. I shared with the person answering that I was calling back to finish scheduling my appointment, that I didn't have my member ID for insurance when I called earlier... she put me on hold, and left me there, for over 6 minutes. At one point, it rang back to them as a reminder that someone was holding and rather than picking up and quickly explaining the delay or asking that I continue to hold, my call was picked up and immediately placed back on hold. I continued to hold, and when it rang back again, I went to their automated answering recording, at which point I hung up. Dr. Bealka may be very talented and caring, or he may be a horrid provider, but he will never be given a chance by me to find out. I tend to believe that birds of a feather truly do flock together and if he would tolerate this type of rude and unprofessional behavior from his staff, I have NO interest in being his patient. I will spend my money elsewhere.

They would not give me a copy of my eye prescription unless I paid an extra 35 dollars. I asked…read morefor it 4 times and they just stonewalled me.

This is the best optometrist I have ever used! He provides great service and is really funny while…read moredoing it. He is very caring with my kids and made a point to give my daughter trial contacts without up charging me for the contact exam because my kids insurance did not cover it. It was so nice that he was so concerned with her being happy that he was willing to go out of his way to please her. His exams are very thorough and we have used his services 8 times without any problem. I would definitely recommend Dr. Martin-Ellis! You wont ever want to use a different eye doctor after seeing him.

Dr. Martin-Ellis saved my life! He is an expert in his field. His staff is very gracious and…read moreprofessional. He recognized my aneurysm symptoms immediately. He is a very caring and a knowledgeable professional. I am healthy today because of Dr. Martin-Ellis and his staff.

Nothing negative to say, zero zilch, nada. I'm not the biggest fan of giving everyone a 5 star…read morereview but this visit for an annual eye exam went just about perfect. The front desk, the eye tests with the aid, the exam with the Dr were all great. Everyone was nice and pleasant, it was easy to get in and out without issue and I even got to park right in front. 10/10 I will be going back again and recommending to everyone to pay them all a visit. Only reason I wouldn't recommend it is if you hate everyone like Oscar the grouch from Sesame Street, I would hate to see someone killing the positive vibe they have going.

Don't you just love it when you can understand the doctor. She just makes sense. The ladies that…read morework there are great. They are kind and help when you need it. I was able to go in and find a great frame and lenses within budget and still walked out in style.

The Good: Ample Parking, Ample waiting area. They do have an E-Check at the app…read more The Bad: The check in lines are very long at times. ONE of the front ladies at the check in is EXTREMELY RUDE. The waiting time for your appointments are quite long and in my specific case they canceled a previous without telling me until I arrive at their location. The Doctor and the assistant were very pleasant. I did get to talk to the clerk supervisor and she seen genuinely concerned. The Bad: Poor performing employees need to stay away from customers or sent to the rear to work a the docks with no human interaction

Was a wonderful place. Staff is friendly and very helpful. I had a wonderful experience while I was…read morehere. Place was. Clean and everything was wonderful. I a, a hard stick and nurse got it on the first try. Everyone's bedside manner was great.

It is a pricey eye place. Has a few eye doctors and stations. It does have its own optic store for…read moreglasses and contacts. Why I say maybe is because they are not optometrists which means that you would really need special care for your eyes like if you are diabetic or other medical conditions. They do take care of people with normal vision impairments but they insist on dilation because that is what they do. They specialize in cataract and eye diseases. So far I have found them friendly but if you want just a regular eye exam then no, I do not suggest this place just for the reasons mentioned above.

I'm have the best experience with Dr. Harkins. I recommend him to take care of all of your vision…read moreissues. Debra Lyon

Eye is still not any better If you like being able to drive…read moreand actually see your family cont go to these people you'll regret it

The staff is excellent, i would trust them with my eyes. They are friendly from start to finish…read more the place is clean

Top professionals, ALWAYS able to address my many eye issues and RESOLVE. The atmosphere reflects…read moretalented individuals who ENJOY helping and healing. None better in Central Texas

There's no other way to say it but WOW! I'm 71 and I don't…read moreneed reading glasses or seeing double images and can see clearly while drive at night. The whole crew at Brazos Eye Surgery were great. I recommend them to everyone to at least get them to check your eyes, especially seniors with eye issues. The doctors there are the best you will find in the U.S.

I was referred to the Texas Regional Eye Center years ago for cataract surgery, but didn't do…read moreanything about it. WHY DID I WAIT SO LONG? Each staff member was friendly and helpful, and Dr. Young was kind and professional. My surgery was two days ago -- easy and painless, and less than two hours from walking in to walking out. The result was immediate. I was almost blind in my left eye, and now it has 20/20 vision both near and far. The whole experience was incredible! Thank you!

I like the doctors and the nurses/assistants are all great as well but I don't like having to pay a…read morerefraction charge of $40 which insurance doesn't cover and never has and if one goes to an optometrist for a script there is not a refraction charge. I declined the script as the doctor said there was only a 5% change in vision and my current glasses are working well and when I declined a script at past ophthalmologist's office there was no refraction charge and yet this office still insists the charge is valid. If valid then why doesn't insurance ever pay? If it were medically necessary then I would think insurance would have to pay. And why don't optometrists charge for such? And why not give the choice to the patient up front if they want refraction or not? If it were just the doctors and nurses/assistants I would give them a 5 star rating but because of the billing practice I want to give it a 2 or 3 star rating but will relent and give overall as 4 stars.

Dr Kelly was extremely personable and astutely reviewed the issue I was having with my eye duct…read more She gave me a regimen to try without procedure to relieve the problem. It was not improved after 10 days and she got me right in for procedure to unclog the duct. I have not needed a return as she advised me on what to do to keep my eye healthier but I would go back to her office in a heartbeat should problems arise.

wow dr.Green wonderful Dot. her staff sucks big time. my insurance paid all fees. but as I was…read morehappily leaving a women asked for pas due payments an 80 dollar missed appointment , was late from another dr appointment . so nervous about those results. forgot about eye appointment , was a nervous wreck , they charged me 80.00 dollars I only had 2.00 dollars showed her and she tried to grab it out of my hands said she was sick of all the SOB Stories ,"Ive heard them all" told me to " Get Out " just get out " and another women joins in "Get out or we willl call Police " me 81 year old disabled man , felt so so bad , told them call police Ill wait , they kept yelling at me I said some not nice things to them a man came held door open " just go home he said. , so up set I am

I had two lenses inserted. Dr Chang is excellent. Really knows what he is doing. It is difficult to…read morelet someone cut into your eye and replace the lens while you are awake. If you are squeamish they have a sublingual (under your tongue) medication they can give you that makes it a lot easier. Recommended. Their office is quite good. Very clean and professional. Their office and financial manager has had a lens replacement and was comfortable to tell me why she liked it.

Have been taking care my eyes for decades. Did my lasic on my eyes, no problems. Have saved my…read moreright eye sight with guick appointment and to a specialist that save it. They will work with you and take care of you.