Bob Russo is one of the most knowable tax professionals I have ever met, and he has assembled an…read moreabsolute great group of other professionals to assist in providing his clients excellent tax advice as well as other accounting services. I started working with Robert P. Russo, CPA, PC in regard to my 2018 income tax filing. I had been using another firm who had created a huge problem for me both personally and for my business. Most of my contact was with Bob, Claire & Susy and they were able to make the necessary corrections to get me and my company back on track. Throughout 2019 I have maintained contact with this firm and convinced that not only my past issues totally resolved but that we also have taken the appropriate action to avoid any potential future problems. I sleep a lot better knowing that both my personal and business tax & accounting information are being handled professionally by true knowable and professional people. I would highly recommend using this firm.

Have to admit this experience was a bit uncomfortable for me. It may be. a great tax office but I…read moredid my due diligence before coming in & was basically "turned down" or given misinformation before my arrival. First, the front desk & whoever answers the phone we're so friendly but when I met Robert he turned me down before even looking at my tax return. Stating "I don't want to take your money". I assume he has a fair thought process for this but it didn't come across that way. He said my tax return wasn't too complex. I appreciate his honesty but I'd remind him that I made a trip to his office & you should always treat everyone with some level of respect. Not quite sure what he was using as an indicator to not take me on as a client but I've never heard of a CPA firm making someone feel like I was wasting "their" time. Mind you, he still has no clue what my 2017 take home was. WTH is that. Can't help but think he prejudged me. Matter of a fact he recorded I use Turbo Tax. Wow. My advice to Robert is to commit the time you promise, 1hr, look at a person's return to understand their taxes, & let them come to a final conclusion if they would like to pay to your fee. Otherwise you have people like myself confused as to how you made your assessment that I wasn't worth taking on. News flash my demographic is the new future "hypos" of the world...do your research on the word & demographic. I am disappointed.

Disclaimer: I was recommended to utilize David Zhang's expertise by a family friend of David. This…read morereview is not on the employee (who was pleasant) but it is on David. I first went to consult David back in March 2022 and he was great. He answered all my tax questions and I was in and out of the office in no time. I thought to myself, great, I just found an amazing accountant in my neighborhood. During that time, I explained to David about my situation and he responded to come back to me when tax season is over and all he has to do is to file a 1040x (to amend my tax return - 1040). (Side note: The issue that I had was that I initially e-filed my taxes. The federal rejected it but the state accepted it. Which is why I went to seek professional services in resolving the problem). So on December 12, 2022 at 1:30pm I went to see David and his office was busy. I told David I did not have an appointment and I asked, "should I make an appointment"? He decided to hear me out at first but then he passed my case to one of his employees. The employee explained to me that since I did not file my taxes 2020 taxes with them, there is nothing that they can do and I would have to come back during tax season. I tried to explain to them what David told me back in April (to come back after tax season) and David told his employee in Chinese "just ignore him, he is too annoying". Yup, just because someone doesn't speak the language, doesn't mean the person does not understand. The funny thing is that, just over the weekend, the same family friend asked me how was my experience with David because she wanted to file her taxes with him for the upcoming year. I raved about how great he was the first time around but after this experience, it got me to think: if a family friend doesn't even use your service in the first place, it is extremely telling of your professional demeanor or the lack thereof. This review will probably not affect the business but if you are looking for a tax accountant in Elmhurst, stay far away from this place.

This guy talks barely any English. I called for very simple tax work where most of the work was…read moredone & it would only take 10mins to complete which he wanted $150 for & when I said it was too much can he offer me a better price he told me go find someone else then & hung up on my face. So here is your very well deserved rating! Very unprofessional service where you are not valued as a customer....I will recommend to take your business where you are valued as a customer & not rudely hung up on!

I'm not a big review-writer but Jonathan is great. Hard to believe we've never met since at this…read morepoint I trust him like family. Found him through the Freelancers Union, he disentangled my big mess of self-prepared returns a few years back, got me on a clear path with everything working like clockwork. Knowledgable on a range of issues. Trustworthy. Very easy to use the portal system to upload docs etc. Minimal effort required by me, just how i like it. Highly recommend.

I write this review to give fair warning to future customers. We used Medows CPA for three years…read more It was a very up and down experience. Over the past three years, Medows put more preparation burden on his customers (requiring completion of lengthy, convoluted forms which I've never had to prepare for a tax PREPARER before), while complaining that our taxes took a long time to complete. We had to check their work for errors. We learned to expect inaccurate answers and incomplete research when we did have questions - and often completed the research ourselves. He was very helpful when we had a shift in our income/expenditure situation three years ago. Hence two stars. But then our taxes got very simple for two years in a row. A few months ago, I asked for an itemized bill for last year's expenses and/or a fair estimate for this year's work. I was told we were too much work, and it wasn't worth his time to retain us as customers - no answer, no transparency. This is probably par for the course in tax preparation, and there's nothing particularly bad about this service. But there's nothing particularly good either. We'll spend as much time preparing our own taxes this year as we did preparing and checking Medows' work last year, and we'll save $335. For even mildly intrepid souls, I recommend using a tax accountant only when you have a big change in financial circumstances, and in between just use TaxAct.com and a couple of calls to the IRS. It's really not that hard.

So so appreciate your wizardry, your ability to make sense of my questionable folder…read more Thank you so much for saving me financial chaos, IRS induced nightmare, $$

I've been with James and his team for over 2 decades -- and for good reason. He's truly the best…read moreCPA out there. James genuinely cares about his clients and takes the chaos out of accounting. He's not only saved me a significant amount of money over the years but also helped get my financials organized and on a path to long-term success. I'm incredibly grateful for his expertise and dedication.

I am writing this review to share my experience with Mainline Partners. I have trusted Robert Gregg…read morewith my taxes for over 20 years, and I can't recommend him highly enough. He is incredibly thorough, professional, and always goes above and beyond to make sure everything is done right. He makes what could be a stressful process feel easy and manageable. I'm grateful to have someone so dependable handling my finances. Thank you, Robert and Mainline team! So happy that we don't have to bounce around every year to find a good company.

I had a very poor experience with this company. I reached out two weeks ago to see if they were…read moreavailable to do my taxes. I got a prompt response that they could and to send my w2s and any other pertinent information which I did, and for two weeks got the run around. I made countless calls and emails trying to just get confirmation that the taxes would be handled and filed with no response. I had countless conversations w their assistant and was told each time that my call would be returned, but it never was. I finally gave up and went with another company. When I emailed the accountant to let them know I did not need or want his services he responded immediately with an excuse and had the nerve to say he could still file my taxes (a day before the deadline). This behavior is absolutely reckless and unprofessional and shouldn't be tolerated w such sensitive and personal information and such an important issue. They're messing with people's lives and run the risk of making people have to file for an extension and accrue penalties. If you can't take on a customer and are overloaded then let them know so they can make other arrangements instead of stringing them along. This is no way to treat a customer.

Steven has been my CPA for over 8 years now for both my personal and business taxes. It's been a…read moregame-changer having a professional accountant perform my tax planning, design tax strategies, and manage my bookkeeping. My tax returns contain many components requiring significant consideration. I have multiple LLCs, trading accounts, and real estate investments. In addition, I also have a modest cryptocurrency portfolio possessing many transactions. That being said, my tax return is more complex than most other returns. Fortunately, Steven and his team walk me through the process step by step. My returns are done quickly and accurately. If you are looking for a CPA for your personal tax return or business return, I highly recommend Zelin & Associates.

Don't know why I didn't write this sooner! But Steven is…read morethe best CPA!! He is personable and professional and know what he is doing. My tax is always complicated due to the fact that I got 1099s and a bunch load of tax to pay at the end of years. He always very informative and always remind what I am allowed to deduct and what is not - he helped save me from tax season since 2013 and I am so glad I've found him!

A note of thanks and appreciation to the respected Mr. Edward and his entire team!…read moreWith sincere warmth and respect, I would like to thank you all for the excellent service, the welcoming reception, the high level of professionalism shown in handling my case, and your constant communication. I wish you all the best. I strongly recommend that anyone with a legal matter --work with Mr. Edward's office(tree of life financial). You will experience excellent service, professionalism, courtesy, and efficient results. Thank you very much; with my utmost respect.

I was facing a difficult situation and Ed charged me a premium rate for what could have easily been…read moreachieve through TurboTax with fewer mistakes. Completely took advantage. Do not use this unscrupulous and inattentive person. He is not even doing the work himself.

After over 20 years of personal and home office tax accounting, and them reaching out to make an…read moreappointment for this year 5-6 weeks ago, they cancelled with a few hours' notice, after I had uploaded all documents to their secure portal. My last straw with a declining business. This stems back to a dispute from last tax year--they did not review my return carefully, resulting in a careless error in reporting out of state income I documented and a five-month delay in getting my state refund. They were casual and non-communicative about a letter from the state with a deadline for response, to which I had to rush a reply to get a postmark to be in legal compliance. They were indifferent that a significant refund was at stake. In a previous year, a server went down and they lost all returns. Careless. Another year we had to submit additional documentation to the state as they said that their software had a glitch which affected many clients' returns. Bureaucratic and unreliable. Tony used to provide a personal touch. But it's a large bureaucratic operation, he doesn't even give a simply reply like "I'm working on this matter" when he is CC'd on an urgent matter. The receptionist tell you "it was on Tony's calendar for last week," not "Tony has taken care of this." It used to be in person annual appointments, then went to Zoom, and then became by telephone. The amount of time was reduced very year, even as fees outpaced inflation. It's overpriced, and the service and reliability are not at all what they used to be. Tony used to be a nice guy and very professional, but he's only a shadow of what he used to be.

Very unprofessional accountant. My company's payroll is delayed or forgotten about at least once a…read moremonth, when I ask why I get an indifferent response. The service isn't cheap so I'd expect at least a high level of professionalism.