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Neil Strohbusch - State Farm Insurance Agent

5.0 (3 reviews)
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Services - Neil Strohbusch - State Farm Insurance Agent

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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If you're considering purchasing homeowners insurance from Liberty Mutual/Safeco, I strongly…read morerecommend looking elsewhere. In my experience with one if there third-party claims representative, ALL-Cat my claim was denied at first without any inspection of the property. I was also informed in writing that I had made "threats" during prior communications, with the Adjuster something I completely dispute. After that allegation, all communication was restricted to email only, making it difficult to resolve the situation fairly. The overall process felt one-sided and unprofessional.

Every time we have a glass claim, we are told we need to download an app and take pictures of a…read morechip in the windshield! Until I do this, I am told I cannot set a scheduled time to get the damage repaired! Of course, now the starburst in the windshield has the potential to turn into a crack that requires the windshield to be replaced. Meanwhile, I don't receive the required "text," and I am told to call 800-561-0198 to have it resent, only to discover they are closed in the afternoon! Safeco's process and communication for getting a simple glass claim and repair completed are appalling and pathetic! It would seem that after using Safeco for over 30 years and paying them over $5400 a year for insurance, they would provide better service. As their service continues to decline, it appears we need to find another insurance company. Obviously, we do not matter to this company, and after getting the runaround from their phone representatives, they have no interest in us as customers.

Luan Vu - State Farm Insurance Agent - State Farm Agent

Luan Vu - State Farm Insurance Agent

(3 reviews)

Beacon Hill

Beware and stay away from this agent is office! All they care about is upgrading and selling you…read moretheir products and as many products as possible trying to tell you that you will save money when really that extra saving is going towards another product for them to make commission instead of your own pocket! When my mother canceled her policy with them due to high premiums and the agent is wife threaten her that if she cancels she will never be able to get policy at State Farm ever again. My father got reared ended and asked them to help him file a claim and service him but the actual agent refuses to service and made a comment that he's in the business to sell products not to service! I would highly recommend finding an agent who you can entrust and will handle your inquiries with care.

My husband and I relocated to WA from HI back in March and my first interaction with Luan was…read moreapproximately 1 month before we left the islands. We had already secured a place to live in, Columbia City, and we needed to find a new auto carrier as well as a carrier who could also provide renter's insurance. I'm glad I found Luan's business who was only a 5 min drive from our apartment complex. When I reached out to Luan from HI he was very professional, knowledgable, and helpful in providing me with quotes for Auto & Renter's coverage. I immediately could sense over the phone that he would be able to provide me and my husband the service we were looking for. When we finally arrived in WA we went to complete the paperwork at his office and he was just as he was over the phone. Luan was very patient and kind and although he knew I worked in the insurance industry (not personal lines) he still took the time to explain coverages, limits, and any differences in WA versus HI. He was always available when I called with questions after, not only insurance related questions, but places to see and do in WA. Not to mention, his premises is very clean and open. We just purchased a new vehicle so as I was searching for his number to inform his office to update my policy, I stumbled across Yelp and saw his first review in which he was rated 1 star. I was really taken by surprise because the way he was described was definitely not the Luan we met or interacted with which is why I felt the need to finally write a review for him. For me personally, I found Luan to provide top notch service and I don't have any regrets as having him as our State Farm agent. He helped to make our insurance needs a smooth transition from HI and we thought he was fantastic! UPDATE: I called Luan's office this morning and Tran was very helpful in getting our policy updated. His staff is awesome!!

Allstate Insurance: Carmelita Strong

Allstate Insurance: Carmelita Strong

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Beacon Hill

S/o to Jenny! We have been with Allstate for decades (30+?) and Jenny is the best manager we have…read moreever worked with. She is very responsive and her team there is great as well. She called to check in during the virus and that was very nice. I can always reach her when needed and she is always happy to help!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I opened my Allstate agency in 1988 because of my passion for helping others. I cannot imagine owning my business in any other city. My husband and I love that Seattle has a strong foundation of diverse, kind residents. It is a wonderful community in which to live and work. Outside the office, I enjoy reading, cooking, gardening and being involved in my fellowship. My agency looks to be a force for good in Seattle wherever assistance is needed. I am a member of Filipino American Educators of Washington, Pacific Asian Empowerment Program and Filipino Community of Seattle. All these organizations seek to empower individuals to chase their dreams while building a stronger community.When you come into my agency, you will find a helpful, knowledgeable and friendly team. We strive to build long-lasting relationships with customers. My agency team speaks English, Tagalog and Ilocano to serve you better. Stop by my agency, located at Martin Luther King Jr. Way South and Raymond Street, or give me a call today.

Neil Strohbusch - State Farm Insurance Agent - homeinsurance - Updated June 2026

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