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    Nelco Supply Company

    4.3 (3 reviews)
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    The Home Depot

    The Home Depot

    2.2(31 reviews)
    1.8 mi
    $$

    I've been a long-time customer at the store. I've had a lot of good experiences some terrific…read morepeople that I've worked with sales people who help me select product but lately I'm running across a lot of people with a tremendous amount of attitude. They delivered the wrong tile to my house when I went to customer service they set up someone to deliver the new tile that person couldn't pick up the old tile so they had to set up another delivery person to come out and pick up the wrong tile but they won't pick it up without a signature and I'll be damned if I'm gonna take a day off from work to wait for them to show up to pick up tile that they delivered on the wrong color in the first place they give you a window of delivery time from 8 o'clock in the morning until 7 o'clock at night give me a break. I told customer service today that if they didn't pick the tile up the next week it was going all in the garbage for pick up on Tuesday he said that's your prerogative! Indeed it is and I will throw it out there belongs to them not to me.

    Terrible Service. The employees I'm referring to obviously do not want to be there. i had been…read morewaiting for help with getting a key made for 20 minutes....? The manager of the service desk was unable to answer my question unless I walked around to the entrance to the service desk. When I did finally reached the front of the line , the service desk employee could not find anyway to help me and needed to asked the manager(same person standing in the isle I had previously asked for assistance) Finally an employee showed up to help make a duplicate key but it so happened to be this same employee that I had encountered earlier when I had asked for assistance locating 2" furnace filters, he must have been having a bad day and was short and angry dealing with me so i gathered they do not sell 2" filters in store. However, during checkout a wonderful young girl wished me a good day. Too bad that couldn't have been from the other two employees I needed to deal with earlier. Then in the parking lot a grumpy young man scowled at me with arms crossed waiting for me to return my shopping cart at the cart corral?! hmmm tough day at Home Depot

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    The Home Depot
    The Home Depot
    The Home Depot

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    Telly's Greenhouse - Crazy amounts of house plants!

    Telly's Greenhouse

    4.2(100 reviews)
    10.8 mi
    $$

    5421 7964 5353 3617Excellent ideas 2 make life simpler. Bonsai dept. Worth seeing every day…read moresomething good comes into the store.

    Our landscape firm recommended that we go to Telly's to select a special red maple for an area on…read moreour property that is outside where our landscaper's work. We found a beautiful specimen, bought it and contracted to Telly's to plant it. This was in September of 2025. Now seven months later, the specimen is dead. We took pictures to the store and I spoke to the person who sold me the tree originally. He told me he needed to consult an "expert". I was introduced to another man who looked at my pictures and fairly immediately diagnosed that there was something wrong with our soil and that is what killed the tree. He indicated that their warranty did not cover disease. He showed me the treatment for the soil and explained how to do it. We spent $90 on this treatment. After consulting with our landscaper, there were several things that were suggested, but here's the most important one. The tree dying so quickly would suggest that the disease may have been in the potted plant's soil WHEN it was planted. The landscaper found it unusual that if the disease were newly introduced to the plant from our soil that it would have died so quickly. At any rate, we will never buy another specimen tree like this from Telly's. This experience really felt like a "setup" between the two employees. We had to speak to the guy who knows how to "sell" this whole soil disease excuse. As consumers, we were in no position to argue. We'd suggest that you be very careful buying an expensive specimen from Telly's and risking having your money go up in smoke in just a few months time!

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    Telly's Greenhouse - Little succulents and mini jade bonsai

    Little succulents and mini jade bonsai

    Telly's Greenhouse - Succulents and cactus's

    Succulents and cactus's

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    Lowe's Home Improvement - Low end dishwasher

    Lowe's Home Improvement

    2.2(39 reviews)
    1.8 mi

    i will send a follow up on this…read more This is my update!! installation of the carpet is complete 5/24/19. my what a difference. new installation team did an amazing job. they consulted with my mom through the entire process. One seam!!! yeah. reinstalled the pad, they coated the entrance zone with glue. ??? very quick and efficient install. John and Hawkeye are amazing. the color or dye lot was lighter then the original. the smell was actually bearable. thank you Lowes Management for doing the proper respectful thing . Thank you Never, Ever, Ever purchase carpet or floor covering through Lowes!!!!! we ordered flooring for our family room. after phone tag for three weeks we finally received an install date. By the way, Lowes Installers are subcontractors. you may want to do background checks because side note: the installer we had used to work for another major superstore but had been fired. my mother was watching the installers piece different carpet remnants to cover our 15'x25' surfaces. My mom was frustrated when they were laying out the remnants in such a way it would create a seem in a high traffic location. Per the installer it was standard to piece multiple remnants of carpet in a family room. (news to me) !! we weren't accepting 5-6 different seams that wide. Most distressing was a 2"flaw that (we couldn't vacuum or brush or scrub out )ran the 25' length of the carpet because it was the end piece and our installer claimed he hadn't noticed it. confirming it was actually the flaw that was upsetting to her... (she thought it was a seam) after another 45 minutes refusing the install.. the store claimed they had to install the flawed carpet due to some law????? the installer stated "oh, you would rather not have five different carpet remnants pieced together I happen to have a long section 25' x 5' in the truck! wow thats interesting! but it still wont fix the flaw in-the carpet. Now! going on 3 more weeks! we walk into Lowes and they demand mom pay for flawed carpet that they never installed. So.... this review is to verify they WILL compensate my mom for the hassle and do a proper install with a qualified installer of new high quality padding and no more than 1-seam upon completion of the installation of the new roll of her chosen carpet. Waiting onLowes!!!

    I've been a loyal Lowe's customer for over 40 years, spending tens of thousands of dollars across…read moremultiple states as a homeowner, and this was one of the most disappointing customer service experiences I've had with the brand. Following the recent passing of my mother, I traveled from Illinois to Michigan to prepare her home for sale. As part of that process, I purchased paint for the project and simply overestimated what I needed. I attempted to return one unopened gallon of unused paint that was just 5 days beyond the 30-day return window. The cashier suggested I speak with the Paint Department supervisor (Sean, I believe), who immediately and professionally said he would take care of it. Unfortunately, once the Store Manager got involved, the entire tone changed. Rather than demonstrating discretion, empathy, or customer-focused judgment, the manager rigidly hid behind policy, citing that the paint was tinted, purchased at another Lowe's location, and slightly beyond the return window. What was most disappointing wasn't the denial itself--it was the complete lack of thoughtful consideration for the circumstances. As a longtime customer, I understand policies matter. But great customer service also requires leadership, judgment, and occasional flexibility. The Paint Department supervisor represented Lowe's well. The Store Manager did not.

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement - Lawn tractors

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    Lawn tractors

    Nelco Supply Company - homeandgarden - Updated May 2026

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