Required new shocks and struts. They were able to fix in a timely manner and under other estimates…read more Also a super friendly staff.

They are rude as hell and generally unpleasant to deal with. I got screamed at for pulling my car…read morein the wrong place (the place they told me to on the phone) and then the guy called me sir when im clearly a woman with long hair, yoga pants, etc. There are a million other places to go with younger more professional men that aren't rude and aggressive towards you. UPDATE: They left weights in my tire. I do believe this was on purpose. I have no idea why they decided to pick on me as I tried to be very nice to them. Do not go here if you are a woman. Cars alignment feels totally off now, tires wobble at high speeds and the entire under carriage squeaks when I go over bumps. Putting someone's safety at risk because you don't like their first impression is a horrible way to conduct business

DO NOT make an online appointment with this shop, especially if you need your repair as soon as…read morepossible. Apparently the email they receive goes to their junk folder, and despite clearly being aware of the issue, no one can be bothered to check the junk mail. This means customers making appointments are not getting any communication, leaving them to assume they're good to go. Then you show up and they just turn you away, leaving you screwed over. The person I talked to was unsympathetic, and when I asked to reschedule all they said was they were booked through the holidays.

Seriously, just so thankful for the kind and compassionate response I got from this location,…read morespecifically the service Scott provided! After driving hundreds of miles, needing to head home, my two front tires had some serious damage. After calling every tire shop open in Ankeny and Altoona with no luck whatsoever, Scott worked with me to make sure I got in that day so I could get home safely. He made sure to provide information on what I needed to do next. Your commitment to serving customers in need is so appreciated, thank you!

I can't recommend Higgins Plaza Service enough! The level of customer service here is truly…read moreoutstanding. Tars does an excellent job working on my car. He is always thorough, knowledgeable, and someone I trust to get the job done right every time. Steph is wonderful at the front, making check-in smooth and easy and always so polite and helpful when it comes time to pick up and pay. The owners, Todd and Nick, are also great to work with and clearly care about both their customers and their team. You can tell the entire staff takes pride in what they do. Everyone is friendly, helpful, and goes above and beyond to provide a great experience. It's not easy to find a shop you can fully trust, but this is definitely one of them!

Instead of using a multi-meter to diagnose the problem they just replaced the part. Part was fine…read morecar still doesn't work.

Had a scheduled repair today for my 2013 Smart car. EVERYONE was fantastic! Larry met with me to go…read moreover the needed repairs and upgrades, he was so positive and assured me he'd have it ready in one day, they gave me a loaner so I could get so retail therapy while they worked on the car. I had NOT mentioned that I needed a new windshield until I got there and they were all over it! Got it all done! Tires, wheels, horn, AC/fan motor, floor mats, headlight and antenna. They kept in touch as the day progressed so I knew where they were. Larry even sent me photos! Amazing! This is service like no other, I am a customer for life!

My daughter's car in Iowa broke down and she was home in Seattle with me. I chose Ace from the…read moresolid Yelp reviews and I could not be happier with the care and service they gave me. Jason communicated well and frequently about what was going on with her car, offered solutions and made me feel so confident even though I was 2000 miles away. They did what was needed to be done, efficiently and effectively. I was so scared how to handle this because I was so far away but was taken care of so well by Jason and Larry and team. Thank you again Team Ace!

First visit since moving to Waukee. Jeff was excellent to work with as well as a couple others on…read morethe team. The issue for this visit was a parking brake check light and rough stopping using the brakes. It was determined to be the rear brakes, front were ok and sensors ok. So they provided a quote based on what the rear repairs would need for parts and labor. We found them to be very reasonable. The work was done the same day. The car is driving like new regarding braking. All the issues were resolved. We will be returning.

Lund Motors is a truly fantastic auto shop. They consistently do an excellent job, completing work…read morein a very timely manner, and are extremely reliable. I've always felt well taken care of by their team; they're not only honest but also excellent communicators, keeping me informed every step of the way.

I work not far from here and decided to take my car here for service. The staff here are great…read moretechnicians of a vehicle, but what makes the experience different is the service. All of the staff are friendly, make an effort to greet you and take as much time as needed to explain the repairs and service recommendations. They are not high pressure and I really like that they use text and email to communicate (which pictures) the condition of the car and the repairs. Overall I found the pricing to be fair, not the cheapest and not the moat expensive. The parts were high quality and I love that they have free loaner cars. If you need service or repairs, these guys should be a top choice.

I was quoted $6200 in repairs. Here's the breakdown I did after buying the parts myself. New tires…read morefrom discount tire were $700, the bulk of the cost. 5qt of oil and a new oil filter is about $65. The new pair of front lower ball joints and 4 new rotors with brake pads and setting brackets was $283. The two replacement rear shock absorbers are $79. Either they're bad at time management, charge exorbitant labor fees, or are just scammers, but last I checked that doesn't add up to $6200. They take advantage of people who don't know much about vehicles and it shows in their prices and reviews.

They're complete vehicle inspection is very detailed and they provide pictures of everything. They…read moreinspected with an estimate of how long everything should last.

Scheduled an appointment for an inspection for a roaring sound coming from the car. The person who…read morehelped me upon entering (was welcoming) did not disclose any cost for the service. They quoted me just under $3,000 to change the gaskets, replace the catalytic convertor, and a myriad of other parts and services related to replacing the exhaust system. They also recommended I change the spark plugs. I had new spark plugs installed less than 100 miles earlier. When I asked them about this, they said it was only a "mileage based recommendation". Why should I trust any of their other diagnoses if they wanted $205 to replace spark plugs I just had installed? When I declined the service, the guy assisting me at the counter requested $49 "to throw at the technician". Not wanting an argument at the counter, I paid and figured I'd dispute the charges later. They put on a good front with the bottled water, shuttle service, and Biblical references on their website. They seem to have forgotten Matthew 22:39; the first verse they quote..."Thou shalt love thy neighbour as thyself" I was able to go to a local shop and they welded/fixed the flex pipe for $120 without any of the BS.

I've taken vehicles here for their full vehicle inspection and they exceed my expectations every…read moretime. John and all the staff are informative, friendly, and honest.

Very pleasant place to have service done. Clean, efficient and reasonably priced. They have a…read moreshuttle service available if needed. I'll be going back.