Great people and excellent service. Thank you Kyle and Kevin for getting me back on the road. No…read morecharge for a mistake made by another outlet 2000 miles away. Could not be more happy.

My son took his small little sports car to this location last fall to put on winter tires. He…read morestored the tires in his garage and then went back out this spring to exchange for the winter ones. . They noticed one of them had a broken seal and without question, they knew it had to have happened when they changed them around in the fall. So they are ordering a replacement tire. What good service! Many places would try to say we're not responsible when you take the tires off of our site. Needless to say, he will be back.!!

I have been going here for years and drive 60+ miles round trip. They always do a good job and are…read moreCAREFUL with expensive and hard to replace wheels. Old school customer service never goes out of style. See Justin and tell him I sent you.

My family is planning a trip to North Carolina and needed to get break work done. I found them…read moreonline after price shopping by calling a few places. This place was quick to get in, and the staff was very kind. They called and informed me that I only needed the front brakes and the rear breaks had plenty of life left (I initially planned and told them I wanted to get all of my breaks done). I only got the front breaks and I am thankful for their honesty and straightforward business. Great experience!

No one ever wants to get a nail in their tire, but when it happened to me I went to Discount Tire…read more I bought the tires there and they were still under warranty so it was repaired at no charge. Everyone there is friendly, professional, efficient and fast! I had to emphasize that I didn't need them to try to fix my flat in the last 20 minutes before they closed and could pick it up the next day. If I had wanted to wait, there is a decently comfortable waiting area.

Great service and fast for tire replacements. Price was reasonable for Michelin cross-climate 2…read morevs Goodyear all season tires for a Mercedes that required different sizes front and rear. Friendly staff also. I also like the fact that if I need service I can find stores in other cities and states to repair a tire. Tires look great too. They do free rotations and balance and repair but I can't rotate mine.

Earl's has been on my list of things to do for awhile. Drove out from Western, Iowa one morning…read morewith the intention of getting new tires and wheels on my Excursion. I only had a slight idea of what I wanted to do, so the expert help of the guys at Earl's was very welcomed. The show room at Earl's is very large with what seems like a million wheels and tires to chose from. Of course the guys here can look up and get anything that they can find online. After only a few minuets we found the style of wheels that I wanted, but I was not sure of tires. Luckily there were a few examples already mounted outside in the parking lot. We set an appointment and I could not be happier. The wheels an tires look and ride great. The appointment went smooth and was done on time. I am glad that I finally made the trip. It was well worth it.

Very professional establishment. Facility is very clean and staff is very friendly and helpful. Had…read moreto replace a wheel and set of tire on my corvette. Pricing is competitive and work completed on time as promised. I would recommend Earl's with no hesitation.

Required new shocks and struts. They were able to fix in a timely manner and under other estimates…read more Also a super friendly staff.

They are rude as hell and generally unpleasant to deal with. I got screamed at for pulling my car…read morein the wrong place (the place they told me to on the phone) and then the guy called me sir when im clearly a woman with long hair, yoga pants, etc. There are a million other places to go with younger more professional men that aren't rude and aggressive towards you. UPDATE: They left weights in my tire. I do believe this was on purpose. I have no idea why they decided to pick on me as I tried to be very nice to them. Do not go here if you are a woman. Cars alignment feels totally off now, tires wobble at high speeds and the entire under carriage squeaks when I go over bumps. Putting someone's safety at risk because you don't like their first impression is a horrible way to conduct business

In prior years I've gone to Lexus service but their service been terrible. I'm so happy to find…read moreshade tree auto. The crazy thing is they are not even close to my home that's how much I would rather go here. They always provide me a car or shuttle so I don't have to wait. However the oil changes are so quick and the bathrooms are so nice I could probably just stay in the bathroom!!! They don't pressure me into any service but provide me with enough information to make a decision.

This is probably the only mechanic in the area I'll ever use again. They are HONEST. Great…read morecustomer service, thorough. Highly recommend.

Orlando replaced the radiator in my 1999 Land Cruiser and did an excellent job for a fair price…read more Highly recommend!

I'm from out of state and needed an oil change, and a friend mentioned Orlando, saying that his…read morecoworkers all go to Orlando and love him. I see why! Orlando is a genuinely kind soul. I was expecting to sit and read while my oil was being changed, but Orlando asked if I wanted to learn a bit about what he was doing so I could understand what other places might say when I go home for future oil changes. He did routine checks on other things--transmission fluid, tires, etc.--and explained what other places will try to charge me for that actually doesn't need to be done. Also, apparently, the last place I had gone for an oil change had put an A/C gasket seal where the oil gasket would normally go...PROBLEM, which is why it was leaking...BOTTOM LINE: Orlando actually CARES about good service and has nothing to hide. The price was better than I've had, and I received far better service from Orlando than I ever have at any other auto shop. I head back home in six months, but I'll be stopping to get my oil changed one last time because I'll take reliability and kindness over the mainstream auto shops ANY day. Thanks a bunch, Orlando!

I thought I was way over due for an oil change. I went in and he told me my oil percentage was…read morestill good and I didn't need an oil change. they topped off my fluids and sent me away for free. I've never been to a car service place that didn't try to upsell you on something, they didn't even let me get the service I came in for. wow I'm impressed that they didn't try to make money off of me anyway. thanks guys!

Brought my car in for oil change. Almost 2 hrs later .... They told me something was stuck in the…read moreline draining oil couldn't get it out. I arranged for a ride home. I called several times phones kept disconnecting. Late night call said they would tow to a shop in Des Moines. Next morning I called again still issues with phone disconnecting. Chris said they would call shop and have my car towed to shop. This is now on Saturday. No follow up calls from them . I called again on Monday they tell me where my car is. I called the repair shop. They were glad I called. They had no idea why my car was there or had not received any call about it. Have never heard back from Jiffy Lube! Needle to say it's been now 10 days I have been without my car no calls from jiffy lube! No offer for a. Rental just left. Without any transportation! !!! Horrible experience !

Stopped by without an appointment and they squeezed me in - got me out the door within 30 minutes !…read moreVery prompt and professional! Use them multiple times throughout the year for oil changes and tire rotations!

Mike R. Wonderful…read moreservice and great staff. Blake was awesome. He wanted to buy my S2000, but settled for selling 4 new tires. Ha, ha! Thanks Blake.

Jeff and his crew always deliver.. they have taken care of my families vehicles for years.. Always…read morerepaired on time. They charge a bit more, but it's worth every penny, for the high quality repairs.

Stephens installed a new motor in my vehicle Sept 2024. Spent almost $15k. Since then, I've spent…read morenearly $4k on towing and overheating issues. This last time, they misdiagnosed the problem (I'm not convinced they even looked at it), charged me more money and sent me to a different automotive shop. Thank God! Stew Hansen took incredible care of me. I was back on the road in a day and feel like a weight has been lifted off my shoulders. Stephens do not stand behind their poor service. I'll just accept my losses from Stephens, but never again will I take my business there.