Today I took my wife in as she's got bronchitis. They got us right in and Dr saw her, wrote…read moreprescriptions and we were done in 20 minutes. I give them a perfect score. Very friendly and exceptional service.

found this place that opens 7 days a week, 10min from the house. as we've just moved to this area…read moreand need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house.

The office is very clean and efficiently run. Receptionist was very friendly and we were taken…read moreright back. The PA was thorough enough to not just blindly recommend antibiotics but made an honest assessment and ran the appropriate tests to ensure antibiotics were warranted. We took our kiddo there last minute and they were very accommodating and we were in and out so fast. Definitely recommend this urgent care. We will absolutely return (buuuuut hopefully not too soon)

SCAM! Charged me and…read moredidn't charge my insurance and is trying to take more money from me. No quality of care. Doctors are inadequate and don't do anything. I literally saw the guy go on chatGPT and typed in what we said the issue was and read if possible diagnosis. Charged me 75$ and trying to charge an addition 90$ for 5 seconds and is trying to double the charges now. DONT GO HERE!

3 stars down to 1. I've been trying to get an appointment with a specialist for my son since…read moreApril. They can't seem to fill out the diagnoses correctly. When the specialist notified them they can't see a diagnosis, they didn't even respond. They did not send us to get X-rays, I had to tell them they were needed. Also, Wendy is a very rude person. In the past we've seen Turingen and Doan, both were good. All the new people we have seen since then have been just terrible. Too awful for words, can't even read comments and notes in their own system. They need better staff. I will be working on getting a better primary for my son. This place is so bad.

Senior patients that move slowly and rely on transportation (who can be late) shouldn't be turned…read moreaway. We were 15 minutes late for this reason and were turned away from an empty waiting room knowing these circumstances. If we would have missed we would have ben charged $50 but no consideration was made for the elderly. PA TURINGAN was unreasonable and turned the patient away. This office and provider is not recommended.

I switched providers this year to this office and had my first appointment with N.P. Heidi Larson!…read moreWhat a kind, caring and knowledgeable N.P.! I felt her compassion towards me right away! She listened to all of my concerns, gave me suggestions and orders for preventive testing that were becoming due! I never felt rushed but genuinely cared for! I'm so glad I switched providers this year and will continue to see her as I go into my Medicare years. I feel confident that she will look out for my health!! Thank you Heidi Larson!

I've been with Rancho Wellness for years. Heidi was my primary care provider. I reached out in…read moresevere pain and explained I left urgent care due to having severe abdominal pain and I'm in between the process of seeing specialist and getting imaging done to get to the bottom of whats going on and explained I had cyst on my ovary. Which was also causing immense pain during my menstrual cycle. I got a call back from the receptionist saying Heidi wouldn't prescribe anything outside of an Tylenol or ibuprofen which I was already taking 800-1000mg of. It was very careless and incredibly disappointing especially being with Heidi for years and her being fully aware of my situation of past miscarriages. I was shown no compassion at all. I ended up in the ER and had to pay for that on top of urgent care visit all due to lack of care from my primary doctor and of this establishment. I will be finding a new primary and highly do not recommend

Over the past three years, I have observed a gradual decline in my cognitive function and energy…read morelevels. After consulting with my primary physician, I was informed that these changes were a natural part of the aging process. In pursuit of alternative solutions, I was recommended to consider Gameday. This decision has proven to be transformative, significantly improving my well-being. The clinic maintains a high standard of cleanliness and professionalism, with all staff members demonstrating exceptional expertise and care. Dee, in particular, has been instrumental in my recovery, demonstrating a genuine commitment to his clients' success. I extend my sincere gratitude to Gameday for their invaluable contributions to my health and well-being.

My boyfriend has been coming here for about the last two months and I finally got to come to see…read morewhat it's all about. From first walking in, the staff is extremely friendly. Makes you feel comfortable and they are very knowledgeable. My boyfriend has been very happy with his progress and I've even been able to see the changes myself. They're very accommodating here and willing to help with any additional requests. Ladies, they offer supplements for you too! I was able to try out glutathione and B-12. Come with your man on his visit!

I will be looking for a new medical office. This place is a joke since they changed to Optum. The…read moreDr wrote the wrong orders for MRI. Even though all correct info was confirmed earlier today prior to getting a same day appt. They already had sent me to the wrong building for this same MRI that was supposed to be done 2 days ago. Now having wasted time going 45 min away for an MRI a second time this week is truly ridiculous. They NEVER answer the phone line. They constantly leave patients in limbo waiting on a call back for labs, pharmacy prescriptions delays, doctor only responds to portal messages. They sat on a medication prescription for weeks before sending it in! Unbelievable! Portal is not user friendly and doesn't have the documentation the office says should be there to verify. Their lack of consideration and basic human decency to patients who go there because clearly they have medical conditions needs to be fixed asap. Management needs to step up at this location because this level of incompetence is 100% unacceptable.

The female that answers the phone on Sundays is RUDE and knows absolutely nothing about her own…read morecompany she works for. We are leaving this location we have been coming to since it opened about 6 ish years ago and now going to San Antonio Medical in Eastvale.

Great doctors! Great care! And a nice and clean building with friendly staff!…read moreI really liked the fact that their imaging center is in the same building and take walk-ins. My daughter had an appointment and we were told she needed an X-ray. Got the order in hand, and went downstairs. Checked in (as a walk-in), and was called in about ten minutes later. My husband got up to pay the copay at the front desk while I walked my 7 year old to the back. They sat her down, took a pic of her hand, and walked us out. I walk out, and my husband was still in the middle of paying the copay! That's how fast this was! In and out.

I was referred here thru Kaiser. Showed up for my first appointment 2 months ago, they decided they…read morewanted to do more comprehensive imaging, which was fine with me. I have a family history of breast cancer. Today at 3:15 pm I get a call asking me what kind of mammogram I am approved for! Am I a dr? No. They wanted ME to call my dr immediately to find out! Why am I doing YOUR job and why wait until Closing time, when I scheduled an appointment first thing in the morning? Very poor consideration for their patients, they finally agreed to call my dr themselves but of course I never heard back. Long story short, if you think you have a lump AND a family history.. do NOT go here. They don't care. I'm not going to my appointment for fear of them billing me because they don't think they have authorization & wanted ME to do their job.

Dr. Lazarus is one of the best physicians my husband and I have ever had. She takes the time to…read moretruly listen and explains everything in detail, making sure we always understand our care. She is patient, compassionate, and never rushes through appointments like other doctors we've experienced. Whenever we need a referral, she is supportive and makes the process easy without any hassle. We genuinely appreciate her and feel very fortunate to have her as our doctor. We hope she never retires.

I am a fairly new patient of Dr Lazarus. I am so impressed with her level of care. I never received…read morethis level of service with previous doctors and I'm really glad to have made the change to Eastvale medical

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

I am very saddened all these years I have been going to Dr. Li she is an exceptional doctor she…read morecares for her patience and listens to her patience. She is an excellent doctor. She was our family Dr. but unfortunately Office doesn't accept my insurance anymore and I am very sad. I don't think I will find a doctor like her. I wish her the best