found this place that opens 7 days a week, 10min from the house. as we've just moved to this area…read moreand need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house.

I recently moved to California. I choose TotalCare as my primary health care provider. My thought…read morewas... Everything and everyone in one place. Nice. I was satisfied until I needed to update my truck drivers license DOT status with a physical. (I have to say the Doctors and the personnel at the offices I have visited are lovely). BUT... I have had a horrible experience since then. After a week of calling TotalCare with no return calls I was told today that it is my responsibility to submit the paperwork to FMCSA and the state. Period. I may be suspended or even fired from my job if this is not straightened out. Every time I've had this physical in the past the provider has updated the DOT. I paid almost twice as much for TotalCare to give me a total run around after the physical. Will I get a refund. lol. They will say they did their part. Now I have to pay again for another physical and I'm almost out of time. If I loose my job or get suspended because of paperwork a chiropractors office can easily handle what does this say about trusting TotalCare as a primary health provider? TO BE CLEAR: I'm disgusted with the paperwork end of TotalCare not the Doctors and everyone else involved in the offices that actually took care of me. If calling in at the corporate level for answers to my questions and they can't or won't communicate with me for over a week I'm seriously questioning my choice of TotalCare as a primary provider. What if was something was crazy serious? My healthcare provider should make things better not worse. To summarize: I had a DOT physical. I went to the CA DMV twice (commercial & regular offices) after TotalCare said that's what I needed to do. I learned that the CA DMV does not update the US DOT. After a week with no updates from TotalCare some faceless individual basically told me today that I was on my own. As I am you may want to second guess choosing TotalCare as your primary healthcare provider. PS: I don't normally review anyone or anything. I came to the conclusion to do so only because a primary healthcare provider is way to important to not bring to attention TotalCare's corporate office or whoever handles the paperwork end for completely failing in this simple but extremely important part of my healthcare. Good luck with your healthcare choices!

SCAM! Charged me and…read moredidn't charge my insurance and is trying to take more money from me. No quality of care. Doctors are inadequate and don't do anything. I literally saw the guy go on chatGPT and typed in what we said the issue was and read if possible diagnosis. Charged me 75$ and trying to charge an addition 90$ for 5 seconds and is trying to double the charges now. DONT GO HERE!

The office is very clean and efficiently run. Receptionist was very friendly and we were taken…read moreright back. The PA was thorough enough to not just blindly recommend antibiotics but made an honest assessment and ran the appropriate tests to ensure antibiotics were warranted. We took our kiddo there last minute and they were very accommodating and we were in and out so fast. Definitely recommend this urgent care. We will absolutely return (buuuuut hopefully not too soon)

The doctor here i awesome. I had trouble booking an appointment- I emailed them and the doctor…read morecalled me In person. He got me in right away and taken care of. In short they not only care but do a fantastic job.

3 stars down to 1. I've been trying to get an appointment with a specialist for my son since…read moreApril. They can't seem to fill out the diagnoses correctly. When the specialist notified them they can't see a diagnosis, they didn't even respond. They did not send us to get X-rays, I had to tell them they were needed. Also, Wendy is a very rude person. In the past we've seen Turingen and Doan, both were good. All the new people we have seen since then have been just terrible. Too awful for words, can't even read comments and notes in their own system. They need better staff. I will be working on getting a better primary for my son. This place is so bad.

I switched providers this year to this office and had my first appointment with N.P. Heidi Larson!…read moreWhat a kind, caring and knowledgeable N.P.! I felt her compassion towards me right away! She listened to all of my concerns, gave me suggestions and orders for preventive testing that were becoming due! I never felt rushed but genuinely cared for! I'm so glad I switched providers this year and will continue to see her as I go into my Medicare years. I feel confident that she will look out for my health!! Thank you Heidi Larson!

We've been going here for years, and even though I'm hardly there, Dr Singh ALWAYS remembers me. He…read moresaid "I know if you're in here something's wrong bc you don't complain." Everyone is always amazing, Heidi is also extremely knowledgeable with health & fitness. Hilda is incredibly sweet & warming, and incredible at making you feel validated. I never feel rushed in an appointment either.

Dee at Gameday Men's Health provides excellent service and communication. He truly prioritizes my…read morehealth and takes the time to make sure I understand everything and feel comfortable with my treatment plan. You're thinking about prioritizing your health definitely go check out Dee and the staff over at game day

Over the past three years, I have observed a gradual decline in my cognitive function and energy…read morelevels. After consulting with my primary physician, I was informed that these changes were a natural part of the aging process. In pursuit of alternative solutions, I was recommended to consider Gameday. This decision has proven to be transformative, significantly improving my well-being. The clinic maintains a high standard of cleanliness and professionalism, with all staff members demonstrating exceptional expertise and care. Dee, in particular, has been instrumental in my recovery, demonstrating a genuine commitment to his clients' success. I extend my sincere gratitude to Gameday for their invaluable contributions to my health and well-being.

I will be looking for a new medical office. This place is a joke since they changed to Optum. The…read moreDr wrote the wrong orders for MRI. Even though all correct info was confirmed earlier today prior to getting a same day appt. They already had sent me to the wrong building for this same MRI that was supposed to be done 2 days ago. Now having wasted time going 45 min away for an MRI a second time this week is truly ridiculous. They NEVER answer the phone line. They constantly leave patients in limbo waiting on a call back for labs, pharmacy prescriptions delays, doctor only responds to portal messages. They sat on a medication prescription for weeks before sending it in! Unbelievable! Portal is not user friendly and doesn't have the documentation the office says should be there to verify. Their lack of consideration and basic human decency to patients who go there because clearly they have medical conditions needs to be fixed asap. Management needs to step up at this location because this level of incompetence is 100% unacceptable.

I definitely would've been one of those patients that gave a 5 star review a few months back. My…read moreexperience has unfortunately shifted from excellent service to horrible horrible service. On hold forever or no answer at all, messages aren't relayed properly to Doctor. Delayed prescriptions, delayed referrals, delayed redirects, delayed, follow up, you are now treated like- I'll get to you when I get to you... u will spend months and weeks trying to get an accurate referral and even when u do the footwork and explain what they need to do, they will still give u the runaround and leave u waiting for days, weeks, and months... it's became really disappointing.. as much as I adore Dr Newman, I think it's time for me to start looking for a new PCP... an office that's more organized and where the nurses, assistants, and receptionist are all on one page. I've been a patient here for years and now it's going to feel weird moving on, but I'm going to find some place that will make this transition as easy as possible to get used to...

Great doctors! Great care! And a nice and clean building with friendly staff!…read moreI really liked the fact that their imaging center is in the same building and take walk-ins. My daughter had an appointment and we were told she needed an X-ray. Got the order in hand, and went downstairs. Checked in (as a walk-in), and was called in about ten minutes later. My husband got up to pay the copay at the front desk while I walked my 7 year old to the back. They sat her down, took a pic of her hand, and walked us out. I walk out, and my husband was still in the middle of paying the copay! That's how fast this was! In and out.

I was referred here thru Kaiser. Showed up for my first appointment 2 months ago, they decided they…read morewanted to do more comprehensive imaging, which was fine with me. I have a family history of breast cancer. Today at 3:15 pm I get a call asking me what kind of mammogram I am approved for! Am I a dr? No. They wanted ME to call my dr immediately to find out! Why am I doing YOUR job and why wait until Closing time, when I scheduled an appointment first thing in the morning? Very poor consideration for their patients, they finally agreed to call my dr themselves but of course I never heard back. Long story short, if you think you have a lump AND a family history.. do NOT go here. They don't care. I'm not going to my appointment for fear of them billing me because they don't think they have authorization & wanted ME to do their job.

Dr. Joyce Lazarus is an amazing knowledgeable physician . She's great at what she does and I'd…read morehighly recommend

Dr. Lazarus is one of the best physicians my husband and I have ever had. She takes the time to…read moretruly listen and explains everything in detail, making sure we always understand our care. She is patient, compassionate, and never rushes through appointments like other doctors we've experienced. Whenever we need a referral, she is supportive and makes the process easy without any hassle. We genuinely appreciate her and feel very fortunate to have her as our doctor. We hope she never retires.

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

Dr Li is an excellent doctor who provides excellent care. She is thorough and spends the time to…read morereally listen. She has been our family's primary physician for a long time and I trust her completely with our health. Her office staff have been prompt, friendly and always helpful.