Terrible service, unhelpful, dismissive, no follow up/basically stopped responding to inquiry…read more missing title/certificate of ownership at the time of purchase and they kept no record backing up the temp registration, license plate that was provided at the time of purchase. the NJ DMV had no record of this scooter being registered by them (temporary at purchase) and therefore could not provide a duplicate title. Island Scooters awful record keeping (they could not find it), and customer service.

Incredible customer service and communication. Greg and his team are committed to ensuring a…read morepositive experience. Would absolutely recommend if you're in the market for a scooter, e-bike, golf cart, etc.

I finally got everything finalized and my tags. Due to covid it took a long time. I am leaving a…read morefive star review because they could have sent me away as all the other big name dealerships have in the past. They worked with me. They got me financing that was lower as I have ever been quoted in the past. Gregory is the man there he got all my stuff figured out when other people couldn't. Yes there was fees yes it took a while to finalize. They put me into my truck on day one and I was happy waiting for my paperwork to finish. One thing to watch for is if your vehicle is from Canada the warranty may not transfer so be diligent in your research. With all the fees it was well below blue book.

Very disappointing experience with this dealership…read more The price was presented clearly at first as an out-the-door deal, but everything changed at the final stage after the paperwork process. Additional fees were added that significantly increased the total cost, even after everything was already agreed. This felt very misleading and not transparent at all. The communication was not consistent from the beginning to the end of the deal.

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!

The staff is honest and transparent about the work needed on your vehicle. The only reason they…read moredidn't get 5 stars is I wish they'd run more deals for customers and make the waiting room area more appealing. Love the receptionist. She is a doll! So sweet and helpful! I miss the old car sales gentleman Mr. Quinn who I formulated a great relationship with and was was looking forward to upgrading my 2015 Outlander with him. I was so sad when I heard he was no longer there.

Starting out with 5 stars…read more I bought a brand new Mitsubishi GT fully loaded from another dealership (that shall remain un-named) but yesterday afternoon- I noticed that the clear gloss coat over the black paint is not adhering to the hood of the car. Since this car is only 2 weeks new- this should not be happening. I called Mitsubishi direct and explained the situation, Clay documented the problem and he put me in contact with Buhler Mitsubishi. I called, spoke to Joe and he was very nice over the phone, said for me to bring my car in and they will take photos and submit to Mitsubishi. No need to make an appointment. I'll give my update as things progress.

Brooklyn Chinese Car Broker Danny Lew Accused of Scamming Customers - Turning Car Purchases into…read moreLeases and Stealing Over $400,000 As more victims come forward, it's becoming clear that this is not an isolated incident but a well-planned, systematic scam. We are determined to hold him accountable by organizing a class action lawsuit and working with a legal team to recover our losses and pursue criminal charges. According to reports from the China Press and Sing Tao Daily, a car owner claimed they were scammed by the same Chinese broker, Danny Lew, who tricked them into leasing a car instead of buying it--resulting in a loss of over $27,000. Danny Lew, a Chinese car broker based in Brooklyn, allegedly set up a fraudulent scheme targeting Chinese international students and local Chinese residents. He claimed to help them purchase new cars but instead fabricated fake purchase contracts and forged their signatures. Victims only discovered the fraud after paying significant amounts and receiving the vehicle, only to find out it was a leased car. One of the victims, Ms. Zhou, sought help from the Asian American Community Empowerment (BRACE) group on the afternoon of May 5. According to her account, her husband met Danny Lew back in 2014 through a friend when Lew was still working at a dealership. They purchased cars through him in 2014 and 2018 without issues, which built trust over time. In April 2023, Ms. Zhou decided to trade in her 2018 car for a brand-new Lexus 450e electric vehicle. She contacted Lew again, and he came to pick up her old car, estimating its value at $27,000. He also claimed the new vehicle would qualify for over $7,000 in federal tax credits. They agreed to use the $27,000 from the trade-in as a down payment toward the new car. After deducting the tax credit, the total cost would be around $50,000. Lew later delivered the new car to Ms. Zhou's doorstep. Throughout the entire process, she never received any contracts nor signed any documents. However, she created an online account with the Lexus financing website and made monthly payments, fully believing she had purchased the car. In February this year, a friend from Pennsylvania called and warned her about being scammed by Danny Lew in a similar way--the car they thought they bought turned out to be leased and was repossessed. The friend urged Ms. Zhou to check her own vehicle's status. Alarmed, Ms. Zhou contacted the car finance department and was shocked to learn her vehicle was indeed leased, with a three-year term ending in 2027. She then logged into her account and discovered the same: the car was listed as a lease, not a purchase. Ms. Zhou admitted she had trusted Danny Lew so completely that she never closely examined the account details. After realizing what had happened, she repeatedly contacted Lew. He initially denied everything, then claimed that a different account--one she did not have access to--was used for the purchase. Eventually, he stopped answering her calls entirely. Ms. Zhou now hopes to share her experience publicly to warn others not to fall victim to similar scams. Asian American Community Empowerment President Thomas Chan stated that they have received complaints from at least five individuals who say they were scammed by Danny Lew in a premeditated scheme. BRACE is helping Ms. Zhou file a police report and encouraging other victims to come forward. This will assist the Brooklyn District Attorney's Office in launching a formal investigation and bringing the perpetrator to justice. BRACE's Director of Administration Wang Mengxin added that other victims revealed the broker goes by the name Danny Lew, though he may have a different legal name. They urge anyone who may have been scammed to contact BRACE. Victims can call BRACE at (917) 309-5603 or (929) 999-8800. The organization is located at 476 Bay Ridge Ave, Brooklyn, and is open Monday to Friday, 11 a.m. to 5 p.m.

After a year with my car I still had questions regarding my lease and issues I've run into with my…read morecar. Danny has always been there to answer every silly question I had. My uncle was also able to get a new Toyota Sienna from Danny as well. Service has been nothing but amazing ! Highly recommend tier one auto !

Not a very good buyer experience. Hidden fees, Lack of of customer care and support. In the…read morebeginning I thought we would be gaining a dealership that would make several purchases with, was wrong about that. Wouldn't recommend.

I purchased a small SUV from Auto Exchange of Lakewood, NJ in the summer of 2018. I was told by…read morethe salesman that people come from out of state to purchase cars from them because of "the quality of cars" that they sell. Since purchasing this car 4 1/2 months ago, I have had to replace the following: Transmission Radiator 2 Radiator hoses Actuator which controls car vents Heater core Thermostat I have put almost as much money into this car in the past 4 months as I had paid for it! I am beyond disgusted. Shame on me for putting trust in a car salesman.

Highly recommend Eautolease.com. Nikita made the entire process smooth from start to finish. He was…read morequick, thorough, responsive, and straightforward throughout the deal. No hidden fees, no dealership games, and no pressure. The negotiation process was fair and transparent, which is rare in the car industry. Best part was having the car delivered right to our door without any issues. Easily one of the easiest car buying/leasing experiences we've had.

From the very moment the service began, it was nothing short of extraordinary. A private driver…read morearrived promptly, delivering a seamless, white-glove experience from the start. As I was chauffeured in luxury straight to the Lamborghini dealership, anticipation built with every passing moment. Upon arrival, I was welcomed like royalty, with a concierge personally guiding me through every step of the process. Every detail was meticulously curated to ensure an experience that was as refined as the vehicle itself. The team walked me through the features of my brand-new Lamborghini Urus, leaving no detail untouched. From its breathtaking design to its unparalleled performance, every aspect of the car was showcased with passion and expertise. Slipping into the driver's seat, I felt the perfect fusion of power and elegance. Every button, every curve, and every roar of the engine surpassed my expectations. The experience wasn't just about acquiring a car--it was about fulfilling a lifelong dream. Lamborghini isn't just a brand; it's a statement, a masterpiece, and now--a reality I get to call my own.

Thank you to the entire Luxury Motor Car staff! You guys treated my family and I like family. I…read moreappreciate the excellent customer service! I highly recommend!

I had a great experience buying my Mercedes here. I came in hoping to purchase a car I'd had my eye…read moreon for a while, and Keese made the entire process easy. He was friendly, knowledgeable, and took the time to answer all of my questions without making me feel pressured. Everything moved quickly, and I was able to drive home in my new car the same day. I really appreciate all of his help and would definitely recommend asking for Keese if you're shopping here!