Some dealerships are such a pain in the butt to work with . Mark and Frank made my purchase a breeze. I pre filled everything out. Sent all my paper work and was in and out in 10 minutes. Picked up my BMW Z 4 and couldn't be happier. The service, the car it self. And the honesty from them both. I can not wait to buy another car from them in a few years. I would strongly recommend this dealership. Thank You Guys Maciej from Stroudsburg PA read more

Auto Exotica - BMW Z4 - Car Dealers Near Me - Red Bank, New Jersey

From the first phone call to delivery, one of the best experiences I've had in buying a car. Mike was professional, congenial and a pro with the paperwork. He knew exactly what I wanted. Bonus, that he's a believer. The Lexus I got is also fantastic. This dealership is first class and honest. 첫 전화 통화부터 배송까지 차를 구매하면서 경험한 최고의 경험 중 하나입니다. Mike는 프로페셔널하고 친근했으며 서류 작업에 전문가였습니다. 그는 제가 원하는 것을 정확히 알고 있었습니다. 보너스, 그는 신자입니다. 내가 얻은 Lexus도 환상적입니다. 이 딜러는 일류이며 정직함니다. read more

Auto Exotica - Bought Car and Salesman Mike - Car Dealers Near Me - Red Bank, New Jersey

Bought our second vehicle from Auto Exotica within the past year. Both times were great experiences with a quality vehicle and a smooth, no hidden fees transaction. This is the first dealer I've been to that express total transparency and honesty. Their cars are top notch and they go out of their way to keep the customer happy. At the end of my deal, I feel as I made friends and plan to come back in the future for more purchases. Thank you to Frank, Mark, Robert, Matthew and the rest of the crew for making a purchase enjoyable. You guys Rock! Tell friends, I plan to read more

Mark at AutoExotica is a literal lifesaver! He got me into my beautiful 2019 Alfa Romeo with no hassles or pressure! He's been in contact with me over the last month or so to ensure my satisfaction and provide me with key maintenance tips to keep her running right. Essential for this is the first time I've purchased a vehicle of this caliber. The owner, I apologize for forgetting his name, was also amazingly welcoming and helpful walking around the sales floor too. I truly felt like these guys CARED about getting me the right car for the right price that worked for me, rare when looking for used cars!!! Thank you so much gentlemen and I hope to continue to see you in the future for my next car purchase! read more

Auto Exotica - Mark is the man!! - Car Dealers Near Me - Red Bank, New Jersey

WHAT A PLEASURE !! I arrived at the dealer at 2PM and by 4:30 was driving home in a beautiful Porsche 911S. The salesman Matt and the owner Frank did everything they could to make the deal happen and it was a bit complicated. I had to trade in two cars and one of them was a vintage 1989 Mercedes 560 SL. Despite some challenges, after one hour of honest discussions we reached fair prices on all three vehicles and a handshake closed the deal !! Everyone I met, including their employee, Robert Di Martino, was friendly and helpful. These guys treat you with respect and they certainly earned themselves a happy new client !! read more

My husband called the dealership yesterday to inquire about the availability for a specific car. It was confirmed with the salesperson named Mark that the car was indeed available. My husband told Mark we would be traveling over an hour distance to buy that specific car. Mark guaranteed my husband that the car was available and suggested we take the drive down to the dealership this morning. In fact, after his conversation with Mark, he also received a text message from Mark confirming the car's availability in great detail. As we arrived to speak with Mark, we patiently waited while he was working with another couple. While working with that couple, Mark walked over to us to inform us that the couple he was currently working with had just bought the car we were there to buy. Can you imagine how upsetting this was for us? All that Mark said to us was that he was sorry and hurried back to continue working with the couple. This was an extremely disappointing and misleading experience for us. read more

Update in response to Brandon's comment. Thanks for getting back to me. I understood your situation perfectly clear, and it was handled in a rude and tactless manner by the sales rep. To recap, this was a domestic mid-sized sedan with an asking price of $30,000. The entire basis of your response seems to be that I came in looking to drive a Lamborghini Huracán, not a car with the same value as a new Honda Accord. To get a little more in-depth; I never asked him if I could test drive the car. I came in and said I made an appointment to look at the car. I specifically wanted to inspect the modifications made (found a 2.55" pulley, Corsa exhaust and Airaid intake.. not a deal-breaker but certainly makes me leery) and maintenance, whether recall repairs (specifically on the snout isolator) had been performed and if there were any hidden blemishes exterior or interior. Lou told me when I met him that I "need a down payment before you even get to look at the car." That was word-for-word, not a paraphrase. I'm not an entrepreneur who "knows" I want a Lamborghini. I'm a working man who was kicking around the idea of buying a CTS-V if I found one I liked. It took some convincing to even get him to get the keys. By the time I did finally get to inspect the car the sales rep showed no interest in talking about the car, finding any answers to my questions (number of previous owners, why no warranty was offered) and quickly took the keys back and sent me on my way. Brandon; you could have simply apologized for the poor treatment and asked if I was still in the market for a vehicle, and perhaps given me some examples of offerings you have that I may be interested in. For example, my girlfriend was interested in the Taurus SHO you recently had as she is currently in the market for a second vehicle. Perhaps offered me contact with a different sales rep who would treat me cordially, as the gentleman I spoke to on the phone did. Instead you attempted to justify this sales rep's poor attitude. As to whether his concerns were justified, please find the attached picture of the keys to my new 2012 Cadillac CTS-V purchased at BMW of Mt. Laurel. Auto Exotica lost this sale solely due to Lou's attitude. I do understand that, were I a business owner, I would not indulge every John Doe on the street with a Ferrari drag race. A CTS-V is a nice Cadillac, but it is no exotic by any stretch of the imagination. Perhaps I didn't make that abundantly clear. I recommend speaking with your employee and ensuring this doesn't happen again in the future. An apology wouldn't hurt either. Good business manners. read more

Auto Exotica - Car Dealers Near Me - Red Bank, New Jersey

I bought 2 cars an Acura n a BMW, both times they were very informative n I was treated well. The price was great, n both cars run beautiful. Quality n good people. read more

I bought a BMW X5 from them in August 2020 and can only echo the positive sentiments of the others. I was willing to give these guys a shot based upon the reviews. I had nothing but an excellent experience. Don't let the accents fool you...it's not the Sopranos!! LOL. Although I liked that show too!! Seriously, Frank (the owner) and Matt (salesman) were honest and hard-working throughout the entire process. They even helped me arrange shipping to another state where I was traveling for business. An A+ rating on the experience and integrity of Frank and his team. Hard-working business people!! read more

I was looking for a newer truck and saw the one I wanted online. I contacted Auto Exotica and they put in touch with Kevin. He quickly addressed all of my questions and scheduled a time for a test drive. I showed up for the test drive and the truck I wanted was waiting out front. I was offered water or coffee and everyone in the dealership was very nice and professional. I dove the truck and it was as advertised. I knew I wanted the truck as soon as I thoroughly drive it. I brought my truck to trade in and we worked out a very fair deal for the new truck and my older trade. Frank, the office manager, helped with the trade and the deal along with Kevin - they were were both professional and fair. There were a few odds and ends that needed to be sorted on the truck I was buying and I worked with Carmine the service manager and they did the work quickly and effectively. All in all I'm very happy with Auto Exotica and the staff there. Great cars and a great experience. read more

the owner knows his stuff, very trust worthy and reliable. any issues with a car he will fix has great integrity and knowledge with the business. he made me feel like a friend not just a customer. everyone is very welcoming and made it an enjoyable and comfortable experience. 10/10 recommend. please save yourself the time don't go anywhere else but auto exotica!!! read more

Outstanding service on every level! Top quality cars and staff. Honesty and integrity is what I found at this dealership. Made buying a great car a stress free and positive experience. Will definitely be a repeat customer. read more

Went to Auto Exotica in Middletown and got wholly shafted last year. Helped my mom find a used car and we bought a beautiful, 2008 Buick Lucerne. Since it rolled off that lot we have found all manner of stuff that was not disclosed. The odometer had been rolled back, the radiator was filled with gunk which wound up being sealant to stop leaks. Absolutely choking with it. The gas gauge didn't work properly. Now it's in for a new water pump. Older, but wiser am I. I will not be seeking a car from Auto Exotica anytime soon. That's for sure! read more

Apparently, negative reviews are not tolerated -- the owner of this establishment gets shills to complain to Yelp, and the comments are removed. They can't do this on Google Reviews though. Here's my second attempt to relay my experience with this seller. I was interested in one of their vehicles. I was told that there is a $279 Documentation Fee, and a $495 Prep Fee. These are ridiculous amounts -- realistically, these are $95 and $140 respectively. By calling them "fees", they are able to advertise a lower sale price, to lure you in. Seeing that kind of business practice, I chose to shop elsewhere. You should too. read more

Fantastic experience! I was shopping for a replacement for my Audi and found an E350 MB listed at Auto Exotica online. My husband and I went to "just look" at it and a couple of hours later, I was home and said to him "did I just buy a car?" The process was so low key, easy-peasy that it was actually pleasant. And let me just say that this place is dangerous! So many beautiful vehicles and all seemed to be fairly priced. We almost went home with 2 cars because my husband fell in love with a Challenger as well. Financing was painless and I decided to buy a warranty - not because it was pressed on me, but because it was also fairly priced and made sense to me since if any repair is required in the next 3 years, it will more than pay for itself. Finally, the owner took the time to say "thank you for your business", which is priceless. This experience has made loyal customers of both me and my husband. This will definitely be my "go-to" when it's time for my next car and I will be recommending it to anyone who is looking. read more

BUYERS BEWARE 0 stars if I could , very unfortunate my husband and I purchased a vehicle from them in February had it for 4 weeks and started having problems called the dealer we were told to call the auto repair shop after all the back and forth 7 weeks later we got the car back had it for 2 months and the engine went the cost to repair is 9k completely exceeds the cars worth. read more

Just bought a Kia Soul from Matt at Auto Exotica -- and it was the best car buying experience I have ever had! We negotiated the deal over the phone and when I went in to pick up the car, he had everything printed out and ready -- super fast and easy! I would definitely buy from Matt/Auto Exotica again!! read more

Buyer beware! I bought a 2015 Equinox from here, was told by salesperson Mark Cirillo that the vehicle been tested everything was in tip top shape. Here we are, not even a year and the transmission blew. 3800 dollars! read more

Very unprofessional service my husband and i was offered a deal on a 2010 Bmw when we said ok to the offer went to the bank to purchase the bank check to pay they decided to add another thousand dollars to the price!!! read more

Had issues with a car I bought from them from a known recall from the manufacturer but the warranty for the repair had passed and it was quite pricey. Frank, the owner was happy to give me a full refund. Great salespeople and very understanding. read more

I purchased a car from them a week ago. It was a 2019 barely any miles. A week later the car was acting really terrible. I brought it to a dealership since it was still under warranty. Found out it needs a whole new transmission. I called to tell them what was going on and while they were very nice and sorry, that's all I got from them. Pretty disappointing, considering I spent a lot of money on a car from them which they barely nudged on the price and a week later it's in a shop and who knows when I will get it back. Just be cautious because they may not inspect their cars very well before then put them on the lot. read more

SOLD US A LEMON...We've paid for this car twice over already. Always something wrong. Not a reliable vehicle. Had to put $800 into it within 3 months of purchase...and that's after they told us they had it looked at at an auto shop. Gave us the green light/thumbs-up. It's been 5 years and we are still waiting for our Owner's manual and touch-up paint we were promised (that we requested many times). I WOULD NOT buy another vehicle from them. read more

Great service at the dealership. Their services just doesn't end with the purchase of the car. If there is something wrong with your car they will have it fixed and services and make sure you are happy. I have has a great experience dealing wit these guys. The owner Mike Salas is the best. You are in good hand sealing with him. read more

Frank, Doug & team are the best. Will always buy cars from them from here on. Got the lowest possible price with no hassle no negotiation. Lower than the KBB. Doug and Frank were very patient and able to work around my schedule to find a nice family car for us. When we had an issue arise, they were fast friendly and absolutely no hassle to deal with. They are men of their words. They go above & beyond even for the smaller prchases like mine. We didn't even have a specific car or thought in mind when we went there, just went in to browse, but we found our match in no time!!! Driving the car over 2months now. Thanks!! read more

Frank and his crew are knowledgeable and quite helpful. A great bunch of guys! No BS. I made a great deal on a trade-in and purchase. The car is terrific. I recommend this shop highly. read more

I can see why some question the prep and documentation fees but after all is said and done it's made up for by the incredible deal and exceptional service. My wife was in search of a "new" car and discovered a terrific price for an E350 Mercedes Benz online from AutoExotica. I've driven past the dealership daily during my work commute and always noted the impressive selection of high-end makes and models but I expected high prices. Much to our surprise they priced their vehicles at a price point far more accessible than we ever imagined. The sales staff was accommodating and placed absolutely no pressure on us to buy anything and when's the last time any car dealership let you walk away without multiple attempts to have you leave in one of their cars. They made us so comfortable that it's exactly what happened....they matched our banks financing and Matt explained the extended warranty options in such detail that my wife drove home in a car covered bumper to bumper for three years at a terrific price! The car had some technical issues which they later handled with the most accommodating and caring manner which only increased our loyalty to this exceptional family owned dealership. We both highly recommend you factor in the fees to the overall value and service so you don't miss out on a great deal while focusing too hard on what other dealerships charge in fees. read more

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It was a pleasure working with our salesman Vincent and everyone else at the dealership. It was my first time buying a car from a used car dealer. Everything went smoothly, very straightforward, professional and without pressure. I would happily purchase another car from them when I'm next in the market. read more

Brandon sold me a used 14 BMW 435i. I was stationed at Fort Lee for school. He was super cool and is a great seller. He is very professional and I plan to keep doing business with these guys. Chris is a great manager and he help me settle a issue that I had with the vehicle. It was a small issue nothing to be alarmed about their Integrity is 100 percent honest. Thank you Chris and Brandon. Thank you Auto Exotica for the great deal and I truly love my car. read more

Brought a corvette z06 from here. Great car, great service and great finance rate. Love the car, as advertised showroom condition. Would do business with them again when I'm ready for my next high performance vehicle. read more

Bought a used VW Passat from Auto Exotica. The car was older but was in great shape. The transaction was transparent and the staff really took the time to explain all of the issues with vehicle. Nothing major but they seemed to want to represent the car properly. This is much different from other dealers we spoke to who tried to hide things. We were extremely pleased with the Salesman- Brandon and the Shop. We were especially impressed with Frank, the owner, who made sure the car was as good as it could be. We were impressed and are happy with the purchase. They seem to really care about selling quality used cars and we are grateful we stopped in. read more

This place must pay people to write their reviews because it's truly just a building full of con artists and crooks. This place should not even still be in business if people knew what truly went on. I bought a Jeep Patriot 2011 in June 2018 for my first car because I was just about to get my liscenes. My mom asked multiple times if this car had any previous problems we should be aware of and anything to be concerned about. It did have a high mileage so we did want any information about previous issues. We were told this car has a new engine, great tires, drives smoothly, and basically any other detail that could intrigue a buyer. They did not let us have a mechanic look At it before we bought it because it apparently already was looked at and ready for perfection. The second my mom drove the car off the lot the windows stopped working and although this doesn't seem too bad the problems only grew after that. Next we had the car looked at and the underneath of my car was completely rotted and rusted and preventing the car from running properly. We also found out the fuel pump (HUGE ISSUE) was not working anymore and would need to be replaced. This is a $600-$800 job which we were not paying when I bought the car a less than a month ago. We sent it right back to the dealership and they allegedly fixed it with most likely tape and bubble gum to hold in this "brand new" fuel pump. After about 5 days of them "fixing" the car it worked fine after, but now only barely a year later.... guess what problem is back ... THE FUEL PUMP. My car literally would not even start and if it did it would not move when I shifted the gears. Now that we brought it to a REAL mechanic who actually knows things about cars tells me that the fuel pump is faulty. But wait ? Didn't I get a brand new one replaced by auto exotica? Nope, guess not! Now I have to spend almost $800 to get this properly fixed. Buying this car was the biggest mistake of my life and I would never recommend this joke of a place. How could a business tell my mother multiple times this car is the perfect and most safe car for your brand new driver. Everyone in this dealership just tells you what you want to here. Most of the cars on the lot should not even be sold because there's so many problems. read more

I do not review businesses all together to much, it takes an incredible experience for me to write a review. I want to stress that I was never asked to write this review by anyone at Auto Exotica and this is one of 5 reviews I have taken the time to write. First, I called in and spoke to my sales rep Michael. Knowing what type of car I wanted in advance I specifically asked him about the car they had for sale. My first impression of Michael was that he was not the typical car salesmen that will tell you anything and play with numbers to get you in the door. He was intelligent, knowledgeable, and treated me from the beginning as if he truly respected my business and was not pushy at all. He asked me when it was convenient for me to come in and see the car so I we booked a time and I went in to their beautiful showroom. The car I was looking for happen to be showcased in their showroom, and it was not an easy task to just get it out of the showroom with other cars they were showing. Without hesitation they made it happen. When I walked into the showroom, I was greeted by employees in a very professional manner. My experience at other car dealers new and used is that a pack of hungry wolves will surround you. Quite the opposite at Auto Exotica. I was greeted not just by Michael but by the sales manager the finance manager, and Frank the owner. Every employee that I spoke to seemed generally happy to be working there. They all had great things to say about Frank and his approach to business and only bringing in "best in class" cars. Not one but three employees told me how anal he is about his cars being clean, and that if there is a speck of dust on them it is not good enough for him. I was offered a test drive of the vehicle by myself and told to come back when I was done. After driving the car and loving it I walked back in the showroom expecting the worst. Generally in my experience this is one car dealers increase their fees with hidden "dealership fees", or tell you the advertised price is really just a down payment and there are additional costs associated with buying the car. NONE of that happened. In fact, they reduced the price of the vehicle for me and offered me a very equitable trade-in price on my car. I had shopped out both my trade-in and this vehicle for a while, so I was educated on fair pricing for both. After coming to a deal, I put a refundable security deposit down and told them I wanted to shop up out financing on my own. Again, this is generally a time where a car dealer will increase the price of the vehicle because they are not writing the financing. Again they did not change the price. In fairness to them, their financing rates were good. I ended up just writing a check for the transaction and did not opt for financing. When I met with Matthew, their finance manager he explained to me what a bumper-to-bumper warranty on a used car would get me. He did not try to sell the warranty, only explain to me what the benefits were. At no time did I feel like a warranty was being pushed down my throat. I opted to shop out the warranty on my own and give it a little more thought. When the transaction was done, Michael my sales rep was busy with a customer so Frank took his time and walked me through the vehicle because he owns the same model. I felt that their staff was generally very happy for me on my new purchase. Usually it's the exact opposite, and it shows when someone is just happy they made a sale. Here I felt like they were happy not because of the sale, but because they EARNED a new long-term customer. Also, Frank and Michael both said the two most important words in the English language "Thank You", and meant it. They have a complete "Customer First" approach which I truly appreciate as I handle my business affairs the same way. I cannot say enough good things about the experience I had at Auto Exotica. Michael, Frank, Matthew and their team earned a lifelong customer, and can say I will not even think about buying another used car without them. Peter Kaplan read more

WORST service ever. First time we went there, we were happy and were told we could come back, pick up the car, and pick up 2 sets of keys. When we returned, not only did they say they didn't have 2 sets of keys, but literally YELLED at us and told us they don't need this deal, it doesn't matter to them if they sell us the car, and to leave. We were called liars and screamed at my the salesman. Then, we get a call saying they had a second key made, and it would be ready to go, when in actually they lost the key and found it and gave it to us. I've never had someone yell at me like that, and I can't believe they're still in business. Customer service is key, and calling your clients liars and cheats and saying you don't care if they're happy or get the product you're selling is anything but acceptable. read more

I bought a used Mercedes from Auto Exotica recently. My buying experience was very positive. I had some hesitations about buying from a used car dealer but they were immediately resolved. My salesman Joe was not pushy at all and when it came time to get approved for financing, the process was quick and easy. The finance manager Matt offered me a warranty at a fair price and I was on my way! Would definitely recommend to check them out. read more

Bought a slightly used but almost new 2015 Corvette from here and worked with Matt. Great experience from start to finish. Everyone was polite and not too pushy. Did not feel pressured at any point and I couldn't be happier with the car! read more

If you want quality this is the place. Everything top notch. The staff along with their vehicles are first rate. I highly recommend........Carmine read more