Although I did not use Matty P there knowledge on my issues helped me out so much. The response to…read moremy request on Yelp was fast and far and above. After our phone conversation about the requested service Matty called me back and offered me a few different solutions. If or when I have another PC issue Matty will be the first company I'll reach out to .

Matt responded quickly and restored my totally dead Bose radio to life! Excellent work!read more

my laptop broke and i went in to get it repaired but was thinking of getting a new one since the…read moredamage was pretty bad. i got valuable, unbiased advice and ended up getting a new laptop. the owner is very kind and honest, and the price was unbeatable! i very highly recommend this place!

Highly recommend to anyone needing service done to your iPad. Great service and my iPad came back…read morefixed in a reasonable timeframe.

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.

Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

My wife had a cracked screen on her iphone. We stopped in to get a price. It was a reasonable…read moreprice and they could do it that day. We left the phone and got a text a few hours a later to come and pick it up. Very easy and quick. I would recommend them for repairs!!

Unfortunately, I did wait a while to make this review but I took in my laptop to get a damaged…read morescreen repaired late 2025. Originally they told 3-5 days, perfect. I'm a college student I need my computer, then I called and they said a few more days....okay great. Fast forward 2 WEEKS later I go in, finally get my computer and then lo and behold it's an extra 15$ than I was told? I had already paid 365$ so an extra 2$ is a lot more. Whatever I get it. I pay, I go home i try to use it. It does work, but something's off...weird in-fact, the first layer of my computer screen's plastic cover, the only layer they had to fix, nothing else, was barely attached. I mean my screen basically caught a waft of the rest of the computer. Fine. I call them back ask their warranty policy, they say: "we can look at it but if it's something we deem you did then we will charge you again." Uh? No! It's your job to fix it not mine. After reading the reviews of similar things happening with the exact same two men I decided to not bring it back and waste my time or money. Definitely not stopping here again.

We feel fortunate to have found Mark Burton. He diagnosed and repaired our internet issues within…read morean hour and recommended products to save us money. He was great at educating us on what we needed and didn't. He showed up on time and was reasonable. We would recommend him without hesitation!

Mr. Burton has serviced our old (2012) computer and it is still going strong; he has also helped us…read morepurchase a new laptop. He came recommended highly and is reliable, courteous, answers all our questions on a level we can understand and compared to others we feel his charges are more than reasonable.

Took in a high quality laptop with a power problem from both DC power ports. Requested in-depth…read moretroubleshooting and the company sent the system off to another company for board repair. Notified the motherboard had damage to the CPU pins (which is not a common occurrence at all since the CPU never moves). Notified the HSC employee I would like either the company with the device or themselves to ensure the components were placed back in their appropriate locations. While the employees were polite, I received the computer back with the shell, all boards, 4 extra ram sticks (RAM and SSDs removed prior), cpu and gpu thrown in a box loosely without any ESD bags. I expressed my disontentment at that point to the owner and left.

I broke my laptop display picking it up wrong. They took it in, explaining that the display may…read moretake a while to order, be shipped and arrive. The laptop was useless without a working display, so that wasn't a problem. A week and a half later it was returned fixed. Later I took my wife's iPad in for a repair. They honestly told me they couldn't fix it because they didn't have the equipment necessary for an iPad but recommended another computer repair shop which could make the repair. That shop did a great job at a very reasonable price. This shop is honest, as fast as they can be, and the prices are very reasonable. I recommend them.

Very pleased with customer service and expertise here…read more Dropped my iPhone 7 when out of case and the face cracked. Rode it out for a while but today the screen stopped functioning. Richmond Geeks saved the day! I initially went to the Batteries Plus down the street, but they had no one trained to fix a 7 screen tonight. I'm grateful that they referred me here! I got here at 20 til 7 and figured they wouldn't be able to perform the service tonight since they closed at 7 but they graciously offered to do the work anyways. The price wasn't as low at BP, but they did a great job and were super friendly and accommodating so I don't mind having to shell out an extra 20 bucks.

knowingly sold me a Mac book with a bad battery. Had to ask for the charger that came with the…read morecomputer before I left. Asked for a refund and they told me it would be refunded in two business days but actually set the refund for 7 business days. Very dishonest and unethical business.