I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

I needed a letter reattached to my laptop, David is very resourceful and helpful. he did not charge…read moreme. I have used this company serval times and never had a bad experience. Pricing is fair and kind employees.

Although I did not use Matty P there knowledge on my issues helped me out so much. The response to…read moremy request on Yelp was fast and far and above. After our phone conversation about the requested service Matty called me back and offered me a few different solutions. If or when I have another PC issue Matty will be the first company I'll reach out to .

Matt responded quickly and restored my totally dead Bose radio to life! Excellent work!read more

Great service, great price and great overall experience. My daughter broke our computer monitor…read moreand Promac was able to fix it within a day. Also love supporting a local business that has just been around a few years started by a veteran who served our country overseas. Highly recommend them.

I could not have asked for a better experience at Promac. Their turnaround time was lightning-quick…read moreand they were able to completely solve my Dell's issue. I'd recommend this store to anyone in Central VA.

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.

I got my cracked iphone screen replaced in less than an hour and for the best price around. They…read moreput a screen protector and a case on my new iphone for a great price. Good quality case, good value, service and nice employees.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

did a great job helping me fix my phone and did an amazing job and they give you great pricesread more

Unfortunately, I did wait a while to make this review but I took in my laptop to get a damaged…read morescreen repaired late 2025. Originally they told 3-5 days, perfect. I'm a college student I need my computer, then I called and they said a few more days....okay great. Fast forward 2 WEEKS later I go in, finally get my computer and then lo and behold it's an extra 15$ than I was told? I had already paid 365$ so an extra 2$ is a lot more. Whatever I get it. I pay, I go home i try to use it. It does work, but something's off...weird in-fact, the first layer of my computer screen's plastic cover, the only layer they had to fix, nothing else, was barely attached. I mean my screen basically caught a waft of the rest of the computer. Fine. I call them back ask their warranty policy, they say: "we can look at it but if it's something we deem you did then we will charge you again." Uh? No! It's your job to fix it not mine. After reading the reviews of similar things happening with the exact same two men I decided to not bring it back and waste my time or money. Definitely not stopping here again.

We feel fortunate to have found Mark Burton. He diagnosed and repaired our internet issues within…read morean hour and recommended products to save us money. He was great at educating us on what we needed and didn't. He showed up on time and was reasonable. We would recommend him without hesitation!

Mr. Burton has serviced our old (2012) computer and it is still going strong; he has also helped us…read morepurchase a new laptop. He came recommended highly and is reliable, courteous, answers all our questions on a level we can understand and compared to others we feel his charges are more than reasonable.

Took in a high quality laptop with a power problem from both DC power ports. Requested in-depth…read moretroubleshooting and the company sent the system off to another company for board repair. Notified the motherboard had damage to the CPU pins (which is not a common occurrence at all since the CPU never moves). Notified the HSC employee I would like either the company with the device or themselves to ensure the components were placed back in their appropriate locations. While the employees were polite, I received the computer back with the shell, all boards, 4 extra ram sticks (RAM and SSDs removed prior), cpu and gpu thrown in a box loosely without any ESD bags. I expressed my disontentment at that point to the owner and left.

I broke my laptop display picking it up wrong. They took it in, explaining that the display may…read moretake a while to order, be shipped and arrive. The laptop was useless without a working display, so that wasn't a problem. A week and a half later it was returned fixed. Later I took my wife's iPad in for a repair. They honestly told me they couldn't fix it because they didn't have the equipment necessary for an iPad but recommended another computer repair shop which could make the repair. That shop did a great job at a very reasonable price. This shop is honest, as fast as they can be, and the prices are very reasonable. I recommend them.

I had a really wonderful and stress free experience with Richmond Geeks when I brought in my phone…read moredue to my charging port having issues and no longer working for me. Mo at the front took a look at it right away and was incredibly knowledgeable and professional from the start which I really appreciated, the help and the level of service is worth highly recommending this place to anyone if you need anything repaired. They know their stuff and treat customers with respect. thanks again

Great experience! They were very knowledgeable and really helped me out in a pinch when I needed…read morethe data out of my fried laptop. They were very communicative and even called me in their day off to provide me a status update. Priced reasonably. Highly recommend.

The manager Jane has no concept of Customer Service. As I stood before her needing assistance with…read more10 copies, she said she wouldn't help me. I was the only customer in the store. Nobody needed copies but me the one standing in front of her. She wouldn't do it. She was nasty about it unprofessional. Go anywhere else but here.

I wouldn't spend a penny here. They closed the store at 7pm when the hours show 7:30. I called to…read moreconfirm the time and spoke with Jane who pretended she didn't know what time they closed and proceeded to tell me- they close at 7 but stay until 7:30 pm. When I mentioned the time on the door and on the website showed closing time of 7:30 pm. Jane followed with "oh you're right, I guess I can open the door back up" with a nonchalant and hesitant tone. I walked in and was greeting with complete silence. Three employees said absolutely nothing to me. I have shopped with other locations before and never have I been met with pure disrespect and disregard. I will never step foot in that store again and Office Max will not see a penny from me . I recommend you go somewhere you and your money are valued, because it won't be here .