Needed my washing machine repaired. Jennings Appliance Service received excellent reviews here on…read moreYelp and our local Facebook group. Called Mr. Jennings on Friday and he returned my call that afternoon. My repair wasn't urgent so we scheduled for him to come out on Monday morning. He was on time and efficient with our repair - cost of the part and labor was all very reasonable. Highly recommend Jennings Service if you need an appliance repaired!

Fixed a leak in my refrigerator. When we asked him to look for additional causes for leaking he was…read morevery thorough and honest.

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.

Absolutely unprofessional... I live way across town they have my refrigerator and I drive over and…read morenobody is there- the mailbox is full and there is no way to get in contact t either them- needless to say I WILL NEVER bring any appliance to them ever again . The posted business hours are Monday - Friday 8-5 and it is currently 130 pm.

**This business currently has an F rating with the Better Business Bureau…read more https://www.bbb.org/us/va/mechanicsvlle/profile/appliance-repair/a-appliance-repair-0603-15000203** Technician: Kind. Washing machine: Still broken. Me: $150 poorer. The technician, Ben, was polite and very nice! He was here about 30 minutes -- ran the washer, said he cleaned the filter my husband had already cleaned prior to his arrival, charged $200, and left before the spin cycle even finished. When it still wasn't working, my husband and I were quoted another $300+ for the real repair. No, thank you. Their "solution"? To refund me $50... I LOVE supporting honest companies, but this experience left me feeling hung out to dry. I tried to resolve it privately first, but since I wasn't successful, here I am writing the review I never wanted to write.

Punctual, thorough and professional. Showed up with the…read more"next generation", diagnosed and hooked up another dryer. Highly recommend Rudd Appliance repair

I've used them several times for various issues, good people, very professional and reasonably…read morepriced.

Daniel was awesome. Its the communication Sears only let's you speak to AI and I think it's the…read moreworst thing that they could've ever done. My appointment got switched from Wednesday the day I stayed home all day to Thursday then to Friday then to .Monday without consulting me. They finally showed up on Friday and I had 2 different appointments both showing up early after I told them I would only be available 3:15-5:00 which they also confirmed. AI still let the technicians arrive early. Sears you need to have a live person available I had questions that I couldn't get answers to. AI switched my appointments back in forth through text and emails never speaking to me on the phone to see if it was ok.Each appointment they changed was set for 8:00 -5:00 meaning I would've had to take another day off after I had already taken Wednesday off.

Each time the Sears technicians came to look at our broken wall microwave it's a new story. They…read moreare very polite, yes , but: First time: Technician says he needs another person to help him pull it out of the wall. Return visit: "You need a new microwave ", they tell us. Follow up never happened- paperwork not forwarded to our Home Warranty Insurance as per our call to them 2 weeks after Sears came and recommended new microwave. Boooo Arranged for second set of technicians to come out to 'Start the process all over'- what? They came out and say we need a part. They order part and it arrives at our house- Technicians return to our house to install part. ( always new people) and they say : part is wrong and the entire microwave needs to be replaced. -what? We are back to the beginning!! Booo In between these visits were time consuming phone calls to the Home Warranty Co trying to locate paperwork Sears never sent over So the saga continues for us. Automated voice assistant was accurate giving us updates re when the many technicians would arrive . But I asked her each time to tell them to park on the street ( 4 times) Never done. Booo Will the paperwork be sent over to our Home Warranty Insurance from Sears?? Stay tuned!!

Pro Line installed our Wolf Double Wall oven in 2021. A few days ago the oven's circuit breaker…read moretripped as it was warming up . I called Pro LIne and they responded quickly. There was no obvious reason for the failure so Pro-line proceeded to replace the circuit breaker, the junction box and the connecters. The oven works again. We've bought and built several houses over the years, and we have lots of experience with builders and contractors. Given Pro Line's quick response and the thorough work they did I think the best thing I can say about them is I trust them and their work. Well done. Now we can have the pizza we were going to heat before the oven mis-behaved.

Installation of Combo Microwave Wall Oven. Pro Line Appliance is awesome for the installation of a…read morenew combination microwave oven with wall oven. The house was built in the 1990s with a combo wall oven unit. The cabinetry and facing molding are good hard wood. Lowes wanted to sell us a replacement cabinet made of junk and do who only knows what to the molding, not to mention matching special, paint cured in a paint booth. Other Appliance installers just wanted to drop the unit in the hole, a 30" combo oven, and leave us with a 5 inch gap. Old unit was 47 x 30; new 42 x 30. There are no good answers to this on the net. There are trim kits available online, but dimensions are hard to find and they are vents. Box store sales forces are clueless. Some box stores want you to pay for a consultant after purchase - who know what they do for about $100. They do not assess your home in advance of purchase, apparently. Lots of wasted time, dead ends, people wanting to make a mess in our home. Then, praises, Mr. Anthony and specialist were found! Professional, clean, efficient and well versed! Problem solved quickly. They scheduled install around delivery of 2nd new combo oven and installed it with little fuss. In the situation where the new unit is shorter, they have to build a base in advance. Electric power was relocated behind oven to make all fit in the space properly. Wood was put in the gap at the bottom of the oven. A week or so later Pro Line Appliance installed a matching steel plate. They had to see the actual new unit before construction of the plate so that it would match perfectly. This took 3 pleasant visits from Pro Line Appliance and 3 phone calls. Again, what a blessing!! The price was very reasonable and was half of what a box store wanted to destroy and waste good wood. What a wonderful experience! Please use Pro Line Appliance. They also sell Miele appliances. Call today and stop being frustrated or at sea. We are so very pleased after months of searching for the right answer. Be happy!!!

This "company" came out to my house earlier this week to diagnose my fridge issue. My fridge was…read morenot working, so I wanted to find out what was going on. The techs did a great job and told me that I need a new "run capacitor" and "stater". Ok great!! They said they'd send that along to procurement and they'd get back to me. Fast forward -- they got back to me.. They told me Samsung discontinued all of these replacement products for my 5 YEAR OLD FRIDGE with a 10 YEAR WARRANTY. I proceeded to ask a customer service rep by the name of Nyasia. She proceeded to cuss me out over a recorded line, which I would like to receive a copy of. I simply want to know the part numbers that are discontinued so that I can order them myself but I couldn't hear myself over her cuss words.

From the owner: At Mr. E Appliance repair service in Richmond and the surrounding city in Virginia, we can assure…read moreyou that all repairs are done safe, adequately and efficient which enables you to be worry-free while using your restored appliance. When providing repair services, we are meticulous experts. Our professionals arrive at your location on time, prepared with the appropriate equipment and replacement components. The happiness of our customers is our first priority. We are aware that appliances can malfunction at any time, causing you difficulty. As a result, we are accessible to repair your equipment daily. We offer high-quality repair services for a wide range of household appliances from various brands, including refrigerators, ovens, washers, and many more. To learn more about our services and warranty policy, call us right away! We have the ability to accept payment via Square. Square allows the service technician to receive payment from your home or place of business. This reduces delays in parts and downtime. All major credit cards are accepted.

My washer died and Allstate (Who I had my extended warranty with) sent out AAR. It took over a week…read moreafter my initial call for AAR to send someone, and his name was John. He was rude but I was hopeful that my washer could be fixed so I said nothing to him regarding his rudeness. He said after being here well over a half an hour that he had to order some parts and that it could be a week or two before they got delivered. I remained calm and said okay. Several days later I got a notice that the parts were on the way and for me to not open them. I was then told when AAR would be back out for the "supposed" fix. Same man John came back out and he was STILL having an issue with me as he yelled at me and was still nasty. He came in and proceeded to attempt to install the 2 parts, I guess. I do not hover over repair people. After about 20 minutes or so he came back out and told me that the parts that HE ORDERED will not fix it. I remained calm but told him that I've been without a washer for 3 weeks now and that had he done his job the week before we could have had this settled. He was nothing short of an unprofessional nightmare and I'm sorry that AAR finds it necessary to try to make excuses for him and keeps an incompetent employee like that in their company. I definitely do not recommend this company!

This is a worthless repair service. I have a home warranty thought Choice warranty and I had a…read moreproblem with my Jenn air stove. Choice sent and repair out. He said that the control board and the control panel were bad. He said he couldn't find a model number on the stove and that he would see if he could find it. He said he couldn't find it so he couldn't get the part. I looked up Sears website because that's where we bought from. I chatted online with a rep. and he gave me the model number and serial number in about 3 min. I called AAR and gave them the information. The service manager said they would look it up and get back to me. They never did so I called them and the office manager said that they could get the part. They didn't call me back again, so I called them back. The office manager said they call Jenn air for parts and that they could no longer get the control panel and told Choice warranty that they would need to replace the Jenn Air stove. Choice warranty said that they would pay me $800 for a no stove. The stove cost $3500 dollars. I called sears back and they did say that the control panel was not available thought Jenn Air but there was another company that they could get from. I called AAR back and gave them the parts numbers, but they had already told Choice warranty that they needed to replace the stove. If the office manager wasn't so LAZY maybe she could have called sears or even another company for parts. This is a WORHTLESS repair company and the office manager is a WORTHLESS LAZY. I called them back and asked to talk to the owner but she won't tell me who it was or gave me their phone number. She is Rude and no help. She told their job was just to diagnose the problem and that is all that they are responsible off. So, I get the $800 from Choice home warranty and will have sear come out that make the repair. DON'T use this repair company. You can see that they only have 2 stars but that's who Choice warranty sent. So now it my problem and AAR won't refund my money. I reported them to Choice warranty which was no help.

my wife called for warranty service to our Speed Queen washing machine, they responded saying they…read morecould help, came out, diagnosed the problem, ordered the part said they would be back to install. 3 days later I called asking if they called Speed Queen to order the part, they said yes, I asked if they knew it was under warranty, didn't clearly answ the question then price to cancel the call 15 minutes before arriving saying they shipped the wrong part after telling me that he picked it up locally. I called Speed Queen, they had no record of Sincere Repair calling. The repair guy, Anslem, seemed to not reveal a true story, called another authorized SQ service provider, they fixed my washer, no charge, it was under warranty. Be aware of Sincere Repair Services!

At first you told me 99. Then I asked them.What's the ninety nine dollars for you said a flat fee…read more A technician has to come out to see how much it cost.So I guess the ninety nine dollars is his is fee to come At least the other person asked me to Give him the make and model then he will give the cost. Sounds excellent to me.