My experience is always amazing going to Neroli and seeing Samantha for my hair color and cut needs. Samantha is a genius with color! She always makes me feel pampered and well cared for. The staff at Neroli North Shore are always friendly. Highly recommend Neroli and Samantha! read more

Great deep tissue massage with Rima. Nice pressure but still relaxing. My back feels much better!

It is always a pleasure getting my haircut by Liz B. She is so kind and talented and always makes me feel welcomed and comfortable. I always leave feeling better than I arrived. read more

I saw Jess for a haircut. I wanted a totally different style. She was amazing. I love my cut & the product she recommended.

These negative January temperatures in Wisconsin have been making my skin feel dry and uncomfortable. I saw Jen this morning for a Deluxe HydraFacial and now my skin feels so hydrated and refreshed! The facial was absolutely amazing and Jen is a wonderful person. 10/10 read more

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Mani/pedi done by two different providers. Both did an incredible job. The price was a little more than anticipated, but the quality made up for it. Very relaxing foot and hand massages with essential oil of your choice. read more

I am always excited to have a service done at Neroli's in Bayshore! The entire staff is welcoming and helpful as well as professional!

Andrea is the best! Arriving, the staff is always lovely - the fruity water incredible! Nice and calm. And Andrea always does an amazing job whether brows or facial. read more

Lovely morning with Liz. All was perfect. Every time.my appointments with Liz are like magic. read more

Love this place. There is no other place I would rather go to pamper myself. Every bit of it is wonderful.

Shay is the best! Always does a great job, shes very attentive to customer needs. She services my 90 year old mom and treats her with such kindness. Its special Love the atmosphere at this location, its so relaxing. read more

I recommend Shay for nails and Andrea as aesthetician, always 5 star experience at the Glendale spa

Alex was great! Would definitely book with her again. I have always had such a positive experience at Neroli.

The staff is professional and efficient. Always a pleasure getting my hair done. Jenny is the best!

I was scheduled THIS MORNING with Elise for an all over cut and color at 9:00 and was on time. At 9:15 I asked a hostess if Elise was coming for me. She started to look around for Elise. At 9:20 I got up to leave only to see 3 hostesses trying to call Elise at the front desk because apparently she didn't show up for work. And THREE employees who are in charge of scheduling and checking in people did not notice this. Extremely poor communication and organization. I used to go here a few years ago and have off and on over the years. But invariably the 2 hour appointment would stretch into 3 hours, which is fine when you don't have other places to go. Very often the appointment started late. So no haircut and color for me today. I'll just go back to Supercuts. Neroli - you need to get an actual manager at this site. Not 20-somethings who don't know what is going on at your business. read more

My first visit to Neroli Salon & Spa (Glendale). Alex did a partial highlight. I have a TON of hair. I had the same fantastic hairdresser in the Chicago area for over 23 years, so quite a high bar to meet. Alex did a fantastic job! The atmosphere at Neroli is calm and relaxing and VERY CLEAN; which is extremely important to me. Prices are very fair, in my opinion. I already booked my next appointment. I recommend Neroli, and Alex, without hesitation. read more

I've been coming here a couple of years now to get my hair done by Stephanie. She's cut, colored, and highlighted my hair and consistently does an excellent job. The salon is bright, spacious, and airy, and there's always plenty of parking. Staff are friendly and usually offer water, coffee, or a snack. I want to give a shout today to Stephanie for being a fantastic stylist and especially on today, "Thank you Thursday," want to say thank you for taking such good care of my hair and for making each visit so pleasant! Highly recommend her and this salon-but try out any stylist here, I'm sure you will be well taken care of! read more

I walked in and that staff was so kind and helpful. I was able to get my hair cut the same day due to a cancellation they had a few hours later! I was so glad they could get me in I need a hair cut desperately. My stylist KIM was so kind and exceeded all my expectations. She was informative about taking care of my hair and showed me tips and tricks for styling my new shorter hair. I will definitely be back! read more

Neroli Salon & Spa - My hair before my cut - Hair Extensions Near Me - Glendale, Wisconsin

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I had the HydraFacial Deluxe with Cambry and cannot believe how wonderful my skin looks and feels! I recommend this service, and Cambry, for anyone who wants to liven up their dry winter skin! Thanks Cambry!! read more

The services were great, but the prices on your online menu are not up to date. This should be clarified to customers when they are booking the appointment, not on their way out. read more

The service providers were excellent--particularly the woman who did my nails and the woman who cut my bangs. They both deserve a zillion stars. My disappointment is with the space and overall spa treatment. The spa relaxation room is oddly configured. It is not conducive to groups, yet Neroli will gladly charge a group $100 for a cheese and sausage platter and place it in the middle of the relaxation room, indicating to no one that it is for a specific group--making it very awkward for all. Neroli should make it clear that the food is just for the group that paid $100 for it--as well as make it possible for a group to be able to sit together to be able to enjoy it. if the spa can't do this, it shouldn't take a group of four, or shouldn't offer such expensive food. Also, the lighting was almost always too bright and the room excessively hot. And the steam showers didn't work. But the thing that really got me was the beige space and the lack of art. It was overall so plain and depressing, not relaxing in the least. While walking through the hall, I noted the efforts at chandeliers to add sparkle (I presume), but I couldn't help but think that black and white photos or a different paint would have gone further to add elegance or a vibe of calm. Similarly, while getting my nails done, I wondered why I was watching Aveda ads against beige walls with beige curtains hitting beige floors. Surely, someone can bring some life to the space. read more

This place is definitely a fluff n buff factory. No transformative treatments here whatsoever. When I received my massage after I flipped over, my arms and legs were massaged for literally 45 seconds each. Very rushed. My aunt felt rushed as well. For her pedicure, they didn't even massage her legs which is standard. Nail techs are inexperienced. The temperature in the salon was uncomfortably cold. Too cold to be in just a robe. Best part of my spa day was the body treatment. Everything else was blah... Paying $680 was a total ripoff and I will never book here again. I wish I would have chosen a different spa because even after relaying info to front desk staff, nothing was done. Save your money and go somewhere else that's worth it. read more

My massage was excellent. I left there a new person. I love the foot soak and hot tea before the massage. All staff was friendly and professional. read more

I did not like my hair cut experience. I have been to Neroli multiple times and this is the first time I have been disappointed. I showed a picture as reference on what I was looking for and while I was showing another picture she started cutting my hair from left side. I had to stop her to explain her what I was looking for. After washing my hair she did a middle parting and started cutting my hair. I had to stop her and told her I never do middle parting, I always to side parting. In the past all my hair cut experience, my stylist always asked me if I do middle or side parting. Once I called her she didn't talk to me at once, the whole 30 min was a quite awkward experience. The end result was not to my preference. I WILL NOT BE BACK FOR HAIRCUT AGAIN. read more

I had done brow lamination and burned my skin. went back there but they did nothing about it. The so called AH assistant manager is too busy that it couldn't come out to talk to me. Even as a customer, I do not agree with customer is always right. Too expensive even compared to a better salon. My brow lamination done look like I've done nth but got burned LoL. I'm not gonna get poor from the money I've spent but they ain't gonna get rich from what they got from me either. Still, they could have done a better job and a better customer services.SMH..................I felt like I paid 110 to get fup LOL read more

Neroli Salon & Spa - brow lamination looked I've done nth Lol - Hair Extensions Near Me - Glendale, Wisconsin

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I've been geting my hair done here by Kaycee for 2 years. She's great! I would highly recommend. I also received their facials and massages. Would recommend those too. I've gotten a pedicure here before and not the greatest. You can get more for your money somewhere else. Definitely, give it a go! read more

Neroli should periodically invest in regular polish not rely on customers receiving gel servuce. My pedic and manicure started chipping after two days. Not the $120 service expected. read more

I had a gift card, so I decided to get my first gel polish pedicure through this spa. It's the total spa experience. We were greeted by a friendly hostess, who brought us upstairs and served us some fresh water. The lounge area was relaxing in itself! The nail technicians were not long. We waited maybe a couple minutes. I've sat in better massage chairs while getting a pedicure, which is one of the reasons I deducted a star. It left a lot to be desired. What I didn't know about gel polish, is that the nails are done first without soaking. Apparently the gel does better when the nails aren't porous and full of water. The process is a lot longer than I thought. So the soak, scrub and rub come after the gel polish is applied and has set. So, I'm not saying that the woman rushed through the end process, but it also left something to be desired. I have had more elaborate runs at places that were cheaper. Overall my toes were so pretty! It was definitely a relaxing visit. I'd obviously visit if I received another gift card, but I would never visit otherwise. The prices are crazy high to me, when I've gotten just as good for a cheaper price at other places. Awesome spa though! If you have the money, it's a pretty good place. read more

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I write this even after calling and emailing a complaint and receiving a refund of $61 for the "haircut and color" I paid $177 for, because it is THAT bad. I requested a 90's bowlcut pixie with an undercut (think Linda Evangelista) and this is basically what I received. An unstylable mop with a tiny Mohawk on top. HOW CHIC! I can barely fix it enough to look passable as a bad haircut, let alone the nightmare on my head. I don't even want anything gratis or a bigger refund or anything like that. I want my hair back. And that won't happen anytime soon. (FULL DISCLOSURE: I told the stylist I loved it even while dying inside because I was so hopeful once home I could style it how I wanted to but, no. It's the worst haircut I've ever received.) read more

Neroli Salon & Spa - The worst haircut I've ever received, without the extreme flat ironing and pomading. - Hair Extensions Near Me - Glendale, Wisconsin

Horrible experience. I was going here for about 3 years. Trying to go from dark to light. I spent a ton of money on balayage appointments. At least $200 every time I went. The final time I went the girl had bleach on my hair, put me under the hair dryer for 30 minutes. She never even came to check on me. After 30 minutes she came to wash my hair out and my hair was falling out. I asked her why I was losing so much hair and she told me it wasn't a big deal. She would put some leave in conditioner and I should wash it out the next day. I knew something was wrong right away. I went home and my hair was falling out in clumps. I called the salon and they told me I had to wait until the next day since they were closing. I went back the next day and every one was in shock. I had brought in baggies full of the hair that fell out. I called corporate and I spoke to the manager on site. The only thing they did for me was dye my hair completely dark, which now all the money I've spent going lighter was just wasted and gave me a free haircut to try and even out the layers to make it look somewhat decent. Completely unprofessional, I lost a ton of volume along with length. This happened 3 days before my vacation to Vegas too!!! I was horrified!! BEWARE OF THIS PLACE. See the pictures, they speak for themselves. read more

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I got the vitamin C facial and the salt elixir body treat at my last visit. Jillian and Ashley both did a fantastic job. I felt so relaxed afterwards! I also love that you can enjoy some tea and have a foot soak while you wait. Everyone was very kind and attentive. read more

I went to this salon for highlights and my hair has never been in worse condition. Pieces falling out, brittle, breakage everywhere and the toner wears out really quickly so you are in constant need of a retouch. Every time I go, I get the same exact service but the price continues to creep up. The last time was the final straw. My stylist was hungover and slapped the foils in so sloppily, I could have done a better job. She always tries to get me to have a trim so she can charge an extra $55.00 for a cut. I think the salon space is nice but the color and products are garbage. They damage your hair and despite that they're "natural" they don't really do the job or lift your hair like Redken does so they put you under a dryer to add heat to the bleach and it ruins your hair. Don't get me started in the "facial" I treated myself to on my birthday; the lady spent more time rubbing my feet than she did anything else. She did zero extractions, used no less that 7 different oily products that made my skin beyond irritated and then did 25 min of scalp massage which equated to my hair being ruined with greasy product. Gross. It was beyond awkward and I went home and showered immediately. Never again. The girls working the front desk are bratty and have immature attitudes which is not what I'm there to deal with especially after I just worked all day and am going there to relax. This place needs to get their act together or else it's not going to be around much longer. read more

When I stroll out of Neroli, I know I look good. I smell good. I FEEL good. Maybe all those delicious Aveda fumes have gotten to me, but as I leave post-haircut/color/style, there's a noticeable spring in my step that definitely had not been there previously. My stylist, Cathy, is Neroli's senior-most stylist, and she is to hair what Thomas Keller is to food. She's *that* good. She's that good because she's honest. She works with your hair type, giving you helpful suggestions while reminding you of possible limitations and considerations. And instead of making simple small-talk, Cathy has real conversations with her clients about interests and lifestyle, thereby getting to know a client's personality and then applying that to her work. "You're in a band?" she asks. "You don't like to spend a lot of time on your hair, but you still want a somewhat edgy style?" ...and just like that, it's magic. Cathy isn't the only great thing about the place, though. Neroli is a full-service salon and spa, offering myriad services. Aside from the standard cut and color, facials, waxing, massage, manicure/pedicure, and so much more are available. There are yoga classes upstairs. The helpful, good-looking staff will most certainly hang up your coat and offer you some tea. There is also the insanely extensive line of Aveda products ever-present, which all too often call to me. "Buy me!" they cry out, in their tiny product voices. Neroli's products and services are a bit pricey, but I've never had a better stylist than Cathy, and I really enjoy Neroli's approach and concept. Worth mentioning is that parking at Bayshore can sometimes be difficult, but to me, it's worth the periodic hassle for super great hair. Honestly, every now and again it's nice to feel fancy, and Neroli makes me feel like a fancy lady every single time. read more

Neroli Salon & Spa - Hair Extensions Near Me - Glendale, Wisconsin

Andrea was amazing! I loved the massaging between all the slathering of wonderful products. Elsie gave my daughter her first facial and she was in heaven. They were all so professional. No complaints. read more

Incredibly disappointed. I went to the salon a few weeks ago asking for my hair to be platinum and bright! Due to covid, I was told they aren't blow drying clients hair, so I left with wet hair. (I left pleased because I didn't know what my hair truly looked like dry, and they held that against me). As my hair dried, I realized it was brassy, yellow, and copper toned which is nothing what I had asked for. I called back and they brought me in the same day. The woman who did my hair said she toned it wrong and went the "safe route" and that it was an easy fix. So I get home with my hair for the second time, dry it and I am still unhappy as it looks nothing like I wanted. I've gone back and fourth trying to get ahold of management and finally got a call back from the Neroli Bayshore manager. She told me that they weren't going to do anything else and if I want it fixed then I need to pay. I said I just want my hair to look like what I asked for and paid for, especially after spending $300. The manager was extremely rude and said "i'm not going to argue with you, have a nice day, Justine" and hung up on me. Not only was this horrible customer service, but my hair looks horrible and nothing what I asked for and I'm out $300. I just wish someone could get something right at this place and they prioritized their customers. I have spent thousands of dollars at Neroli and I can't believe this is how they are handling the situation. I want them to fix this or I want a refund! My hair is horrible and if they couldn't do what I asked, they should have said so and not charged me $300. read more

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I've gotten my hair cut and colored here several times. I'd say the service is sub par when you consider the price. My stylist over bleached my hair last time and now there are pieces that look almost gray underneath and this was a $200+cut and color. I returned to get it toned recently and my stylist asked if I wanted my hair blow dried. Uh, yeah? I've never had a salon let me walk out with wet hair before. If I knew they were going to charge me $37 to spend 10-15 minutes running a round brush through my hair I would've let it air dry. Definitely do your research about the stylist before you make the appointment. Check out their Instagram pages so you can see their work. There seems to be some amazing stylists but others are left to be desired... read more

Frustrated with their lack of customer service. I bought an Aveda hair spray a few years back. Still had about 60% left and the nozzle broke (which they verified). I asked if they could swap out the nozzle so I could use the rest of the product. Even after they verified I did buy the product from them, they would not replace the nozzle or exchange the product and said I needed to but a new hair spray. I was shocked! I even waited 15 minutes to talk to a manager about it and she still wouldn't help. Such bad customer service. I've been a long term customer in their spa and salon. I won't be back and will choose another salon who stands behind their products and values loyalty of their customers. read more

I have conflicted feelings about this salon. I first went back in September with Brianna for a 50 minute facial before my wedding. She was incredibly sweet and did a great job. I booked online and paid $80. This week I realized I really needed a facial and I went back online to book again with Brianna. Unfortunately she is booked pretty far out, so I took the next available person -- Emma (who was also the only person with any availability in the near future) -- for another 50 minute facial. When I arrived at the salon I enjoyed their delicious tea and waited for Emma. I went into the "relaxation" room right on time for the facial, and I had to wait about 5 minutes for her to come get me (so, only 45 min. left in my time slot). Emma did a nice job with the extractions, but there was very little that was relaxing about the facial. She was also very nice and friendly, but I felt at times like she was trying to sell me on Neroli and all of their amazing products. At the end of the facial she put moisturizer on and said "you're done!" No hot towel at the end, no head massage, no extra moisturizer. I looked at the clock as she shut the door to leave and it was 51 minutes past the hour. She sure kept strictly to the time allotted for the facial!! The most frustrating part was that I was her last appointment, and she had taken me 5 minutes late. The most frustrating part came when I went to check out. They ring me up and say that my service was $111. $111?!?! for a 50 minute facial?! I was shocked. I told them that I booked online and it never said the price for booking with Emma. They said that the prices online are "from" $80 and up, and that Emma is the most expensive because she has the most experience. How could I have possibly known that? If they can take the time on their website to write out the esthetician's name, then they can take the time to add the price for that individual. The workers were very nice and did give me a discount, but it was still more than I had ever planned to pay. I realize she has experience but that is an outrageous price to pay for a 50 minute facial. Moreover, it is a horrible business practice not to clearly state prices for services. They will run into future legal issues if they continue this practice and do not fully inform their clients of the prices prior to receiving services. It also gives the impression that they can selectively charge patrons different rates. This practice is offensive and hides-the-ball from the patrons. I will not return to Neroli, and strongly suggest inquiring as to the price prior to utilizing their services. read more

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I absolutely enjoyed my time here. I got a 50 minute massage along with my uncle. Downfall was that we didn't get to do our birthday massages together but they were still able to fit us both in one after another even with the appointment being made the day before. So we did end up seeing other in between so I didn't mind. I love the fact that they give you complimentary robes (this was my first time here, so I'm amazed by everything) and slippers. I had a membership elsewhere and they didn't have that option at all. And I love the steam showers. Wow I sat in my shower for 10 mins plus because it felt soooooo flipping good. They also give you a complimentary drink or tea. I like the many options they give you. My massage therapist, Erika, was amazing! She took care of both me and my uncle. She was very friendly and her technique of massaging was even better. I've had massages where it was painful, but the bad painful. Her massage was medium to firm..how I like it! Some parts hurt but it was the good hurt. Haha, I don't know how to put that, but we've all experienced that "it hurts so good" lol. But yea, Erika was great! Overall my experience at Neroli was an A+++! Definitely exceeded my expectations. I loved it from the moment I walked up those stairs til the moment I left. I will be returning! Not only for their massages but possibly hair services too! Thanks yall! read more