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    Neroz Productions

    3.5 (2 reviews)
    Open 8:00 am - 10:00 pm

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    Music production services

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    OC Lil Swimmers

    OC Lil Swimmers

    4.6
    (18 reviews)

    Coach Michelle is the best thing that has happened to my child. She is largely found by word of…read moremouth and we have now run into countless families that have worked with her over the past 20 years (with nothing but amazing things to say). When my son started with her we had tried several group classes and he hated water and wouldn't even get his head wet. She warned that he would cry the first couple classes (both before booking and as the session started) but that it would get better. He screamed so bad the first class, I thought she was going to ask us not to come back. She reassured us that it was normal and sure enough by class 3, maybe 4, he was obsessed. Classes are 15 minutes/ twice a week. it's just long enough to keep their attention and learn something. Although if Michelle's next client is late or she has a free few minutes she'll extend the session, if the child is having a good time- this is truly her passion and not her job and it shows. We've been going for over 9 months and I have tried to move him to a group class setting just for maintenance because he can swim now but he won't leave coach michelle and honestly I can't blame him. Coach Michelle is kind and gentle. She explains absolutely everything to the kids so they know what is happening and they aren't scared. She's patient, kind, and understanding. She has built a personal relationship with my son and talks about life outside class and he talks about what he is going to tell her at his next class. We're beyond swim class at this point and i'm not sure how we'll ever leave her. luckily I have a 1 year old we'll be starting soon.

    If I could give a negative star, that's what she would get. She said for 8 lessons I had to pay…read more225$ in full. After the 3rd lesson, which were all supposed to be 15 minutes, (she cuts it to around 10- complete waste of time) she was late and had her gate locked. I called multiple times with no answer and she came running out ten minutes late. The kid after us, she books every 15 minutes, shows up literally as we're walking in. All she did for 3 lessons each time was slam my sons head underwater repetitively. He screamed his head off the entire ten minutes. I asked if she could work on something else the third lesson that didn't include dunking his head the entire lesson (that is literally what she did for every lesson, dunk his head 3 to 5 times and then he was done, screaming). I told her I didn't wish to come back because he was making no progress and he hated pools even more now. She lied and told me she would give me a refund and demanded my address to drop it off, and then goes on to say I will have to wait over a week for that to even happen with no specific day. I asked what day and she rudely responds, "I have had enough of you!!!" This woman is rude, unprofessional, and a liar. Why should I have to pay 225$ for three, ten minute long lessons? Why LIE stating I would get a refund and then blatantly ignore me, and get annoyed when asked for a refund you claimed you would give? She is clearly broke and waiting for her new victim customer to pay her, or plans on not paying me back at all. Disgusting behavior. I guess she would rather get blasted in every South OC moms group with her true colors (I come with screen shots!!) and get dragged into small claims court. You're not stealing my money, I will bring you to court you THIEF. I highly recommend you read the only other bad review, because apparently nothing has changed with this shady thief in 4 years. I unfortunately didn't check yelp before going and was stupid enough to hand her cash.

    Neroz Productions - musicproduction - Updated June 2026

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