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    Nespresso Boutique

    4.1 (21 reviews)
    Open 10:00 am - 8:00 pm

    Nespresso Boutique Photos

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    a coffee machine and a coffee cup on a counter
    Linda B.

    Finally a boutique in downtown Chicago to purchase pods and accessories! Conveniently located in Bloomingdale's, this boutique has everything you need for your Nespresso consumptions. The only thing that was a little disappointing was the samples were premade and watery. Couldn't drink it but at least it was something.

    a close up of a coffee machine
    Rhonda F.

    I walked into the Nespresso Boutique inside Bloomingdales with excitement. The lovely boutique closed in the Medinah building, leaving a quest for Nespresso coffee refills. I had gone up to the Nespresso Boutique at the Old Orchard Center in Skokie. There I received exceptional service, just as I had at the Medinah location, leading me to expect service that would be comparable at the very least. Wow! It was shockingly the opposite!! I walked into the very small store and was called back by a young lady. She called out, "Can I help you?" I had not asked for assistance since I was just picking up some coffee, but I thought it was nice that she offered so I went back to ask a couple of questions. Strangely, as I asked my questions, she did not answer me or even look up from her computer. I waited a moment but still no answers or eye contact. I told her it looked like she was busy and I would come back. She snipped "I'm working on something very important!" Hmmm, then why did she call me over... Another staff member was there as well and said nothing. As I walked away I heard the woman who had been speaking to me say to her colleague, "She's so rude!" Wait. What? Me? I walked back and asked why she thought I was rude, since she called me over then ignored me to the point where it was comical. She replied in a very harsh tone, "I have no idea what you are talking about!" I asked this representative of the Nespresso brand, her name. She said it was Ashley with a smirk. I looked around the tiny store, took a couple of photos for Yelp as I went over what had just transpired. I was certainly out of the mood to spend my money here. I watched the two staff members working on filling curbside pick up orders. I guess that was much more important than the customer in the store that she called over and left standing there ignored. Before I left, I asked the other woman about Ashley calling me rude. She became very dramatic and said with a flourish, "It's almost quitting time for me. I didn't hear a thing! I just want to leave this job and go home!" It sounded like she was a factory line worker, who clocks in & out for her dreaded shift. Certainly not a happy staff member that enjoys representing the product she is selling. Shame on you Nespresso! Great job hiring the right people and training them so well! (SARCASM) This shameful display of horrendous customer service or lack there of, is absolutely unacceptable for a company, let alone one that is offering high end products. Not only is this disappointing but also so offensive that I will not be shopping here again. Although I live just blocks from Bloomingdales, I will not be spending my money at this coffee boutique location. Both Bloomingdales and Nespresso should certainly correct the service staff issues that are most certainly detrimental to the reputation and integrity of both stores! I rarely give ONE STAR reviews and it pains me to do so, however Ashley and her minion colleague handed it out to me proudly. Future customers beware!!!

    front entrance
    Claire L.

    Needed to buy some new capsules for my Nespresso essenza mini machine, and so it was super convenient that a dedicated Nespresso boutique is situated right in the 900 North Michigan Ave shops building! (Note: it used to be inside the third floor Sur La Table shop, but is now moved to the first floor inside the Bloomingdale's). Fantastic service, as the staff had great recommendations as to which capsules catered to which types of personal tastes (e.g. I prefer a dark espresso, so I got the exclusive edition Galapagos and the Napoli capsules). Plus, they give you some free samples! Cannot wait to return once my current set of capsules are complete!

    My deal. 15 sleeves and my gift:) gonna soon for pumpkin too ;)

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    10 months ago

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    2 years ago

    The lines during peak weekend hours are rough, but the folks there are friendly and helpful.

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    5 years ago

    The staff are friendly and attentive. Great selection of nespresso pods and nespresso accessories! I

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    5 years ago

    Awesome good food. I like their services. I would highly recommended them to my friends and family. Go ahead thanks for your service.

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    Ask the Community - Nespresso Boutique

    Review Highlights - Nespresso Boutique

    We stumbled on this place while exploring Bloomingdale's while visiting Chicago from Nashville.

    Mentioned in 6 reviews

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    Goddess and the Baker, 33 S Wabash-Millennium Park - Cinnamon Roll (~$7)

    Goddess and the Baker, 33 S Wabash-Millennium Park

    4.0(1.8k reviews)
    1.3 miThe Loop
    $$

    This was my fiancé and I's first stop once we arrived in Chicago. It was recommended to us from a…read morefriend. I was skeptical at first because it is a local chain, rather than a singular location. However, it lived up to the hype. Service: it was extremely busy when we came in. The line was almost out the door. They have a system in place for ordering and seating so it worked well and fast given how busy they were. We didn't have any questions on where to order or where to stand when waiting for a seat. The staff were friendly and helped us find a spot to sit at. Ambiance: classic cafe in a city. Loud chatter, but it's a vibe. Very colorful and fun interior with cool textural elements. We had a seat that was facing the street so it was fun to people watch as we sipped and ate. Food: amazing breakfast selection! We ordered the morning sandwich and barbacoa bowl. The morning sandwich had THICK scrambled eggs which were super soft and tasty. I could've used more salsa verde on it. The bread was barely toasted. I'd rate the sandwich a 3.8/5. It got the job done. The barbacoa bowl was "really good" according to my fiancé. A great source of protein, fresh ingredients, nice flavor, and great portions. He would rate it a 5/5. Coffee: I am a coffee snob so I am quite harsh when it comes to reviewing it. Their machine is a cute La Marzocco. Appropriate sized "for-here" glasses according to the drinks. Plus, they were really cute. Wide variety of drink selection from your standards to the more girly-drinks (if there is such a thing). We ordered a cappuccino and small hot mocha. Latte art 4.5/5, temperature 5/5, flavor 4/5. The espresso didn't stand out to me, very standard flavor profile. However, the chocolate in the mocha was delicious. It's more of a rich, dark chocolate. Nice thin layer of foam. Would recommend to try at least once when you're in Chicago! Glad to have stopped in.

    I walked over from my hotel right at the time they opened, and it was raining. There was no line,…read moreonly a handful of people waiting for their order. I got the pistachio croissant, shakshouka pastry, and berry crunch oatmeal. It took about 20-25 minutes, which made no sense because the pastries are in the case and the oatmeal......is oatmeal. I suspect they opened without having all of their prep done because the delay made no sense. Their staff looked frantic. The croissant wasn't filled, it just had pistachio cream on the top with a couple of nuts. I would order the shaksouka pastry again. The egg was cooked well, and the tomato was very good. They were supposed to heat it up, but it wasn't warm.

    Photos
    Goddess and the Baker, 33 S Wabash-Millennium Park - Seats are hard to find .. busy spot!

    Seats are hard to find .. busy spot!

    Goddess and the Baker, 33 S Wabash-Millennium Park - Turkey Bacon & Egg Croissant (~$11) w Avocado (~$2)

    Turkey Bacon & Egg Croissant (~$11) w Avocado (~$2)

    Goddess and the Baker, 33 S Wabash-Millennium Park - Iced Banana Fosters Latte (~$6)

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    Iced Banana Fosters Latte (~$6)

    Intelligentsia Coffee - iced americano

    Intelligentsia Coffee

    3.9(345 reviews)
    1.1 miThe Loop
    $$

    I stopped by Intelligentsia Coffee and really enjoyed it. I ordered a matcha latte with almond milk…read moreand my husband got a cappuccino with oat milk. Both were excellent. I appreciated that the matcha can be customized. You can choose sweetened or unsweetened and even adjust the matcha strength. Since I am sensitive to caffeine I chose light matcha and it was perfect. Smooth flavor and not overly sweet. The cafe is also a really nice place to sit for a bit. There are big tables and lots of natural light which makes it feel relaxed and comfortable. The staff were nice and the drinks came out quickly. Great spot for a quality matcha or coffee in the area. I would definitely come back.

    Stopped into this coffee shop on a weekday right after landing in Chicago. I needed somewhere to…read moresit, work, and kill time while waiting for my accommodations to be ready--and this place did the job. Hella busy, the staff was semi-helpful while I was trying to decide what to order--not rude, just not super engaging either. I ended up settling on a latte, which... whew. $8 for what felt like a few swallows. The cup was hella small, so that part definitely hurt a little. Menu isn't substantial. Despite how packed it was, I was able to take a meeting without too much trouble--shoutout to my noise-canceling headphones, because they were doing the heavy lifting. The space itself is on the smaller side, so if you're planning to camp out for a while, just know it can feel tight. The bathroom could've used a little attention. Nothing major, and maybe expected with a lot of people. Overall, it's a decent stop if you need coffee and a place to sit for a bit, especially in a pinch. Just be prepared for crowds, limited space, and pricey drinks that disappear way too fast.

    Photos
    Intelligentsia Coffee - $8 for that lil ass cup is diabolical

    $8 for that lil ass cup is diabolical

    Intelligentsia Coffee - Avena latte

    Avena latte

    Intelligentsia Coffee - Interior

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    Interior

    Hanabusa Cafe

    Hanabusa Cafe

    3.9(546 reviews)
    1.2 miThe Loop
    $$

    Stopped here for breakfast after our original choice was booked solid…read more Located in-line with other businesses, this isn't a large place but it was clean. I ordered the original pancakes and an iced vanilla latte. Both were good. Staff was friendly.

    Arrrgghfhgg!!! Where I came from (The Bay), they didn't have a spot that specialized in Soufflé…read morePancakes. And I suck at making them. So when Hanabusa Cafe appeared on my search for brunch in DT Chicago it was a no brainer for me. I dragged my husband with me first thing in the morning so that we don't have to wait in line. Thank Goodness there was no line but the menu was a little confusing. They gave us a menu and we had to order in line first, and of course it being our first time here, we were attracted to the pictures and didn't notice the handwritten strawberry cream flavors (also our heads were down reading the menu rather than up looking at the TV advertising (which has the SC flavor - obviously we missed out on that). I had checked the menu on yelp before going and already knew I wanted the earl grey pancakes. When we got there, I saw that there were two favorites. I asked our teller which would he recommended between the fan-fav of Custard Vs the Earl Grey. His answer was "... well... they are very different flavors..." and that was as descriptive as he got -- so I just stuck with my Earl Grey. My husband told me I was being a butthole and why did I ask for their recommendation if I was only going to go with my original. I told him I asked for their thoughts and recommendations and he didn't really sell it to me, duh! I'm very aware that those are two different flavors but maybe if they can tell me more about the flavors and why he liked one over the other, I may have been sold. Be excited about what you sell/serve! Anyway. The husband had the plain and I had earl grey and no regrets. Only regret I had was not being able to go again before we had to leave Chicago and my husband's regret that he didn't see the strawberry cream earlier as he would have gotten that one. So don't miss out on that! 1 star down because service could have been better.

    Photos
    Hanabusa Cafe - Small sets of table and counter for ordering

    Small sets of table and counter for ordering

    Hanabusa Cafe - Earl Grey and Sea Salt Caramel Pancake

    Earl Grey and Sea Salt Caramel Pancake

    Hanabusa Cafe - Original Pancake  Macchiato

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    Original Pancake Macchiato

    Happy Monday Coffee - Loop - Butter croissant and iced grandma's bag

    Happy Monday Coffee - Loop

    4.5(100 reviews)
    1.4 miThe Loop
    $

    We really liked their coffee. Bought extra to bring home with us. Super cute coffee spot super…read moreclose to the hotel we stored at.

    There is a theory about why Garfield hates Mondays so much. He's a cat who stays home, so what is…read morethere to not like? Well, this is the day after a weekend when Jon goes back to work! With that in mind, the phrase "Happy Monday!" is an oxymoron, even though I send it every week in the Teams chat. Something that helps fight the Monday blues? Coffee! Yet, despite their oxymoronic name, Happy Monday Coffee is open from 8 a.m. to 5 p.m. As someone who doesn't often make coffee runs during the workday, this means my coffee time is relegated to lunch. Some more expanded hours would be helpful not only to me and others like me but also to boost business. Where the coffee itself is concerned, I love the creativity displayed in the latte selections. Even as someone who is not a big latte lover, this is the kind of beverage I always get here. Are these the greatest things ever? No. However, I can't fault them too much, as lattes by design hide the bite of espresso under milk and often sugar. The vibe inside is relaxed and modern-boho, with a tasteful DJ set playing at a reasonable volume on the flatscreen. While I always take my coffee to go, it seems like a comfortable place to relax with a cup for a bit. Finally, I want to give credit to the service. While there isn't often a long line, service is consistently friendly, welcoming, and fast. Their prices aren't the cheapest around, but they are in line with what I'd expect for premium beverages in a high-traffic, downtown area. Final Verdict: Does Happy Monday have the best coffee anywhere that has me stopping in religiously? No. However, as someone who drinks soda rather rarely, when I am craving a solid and creative latte while at the office, Happy Monday is the first place that comes to mind.

    Photos
    Happy Monday Coffee - Loop - Seating options

    Seating options

    Happy Monday Coffee - Loop
    Happy Monday Coffee - Loop - Grandmas Bag

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    Grandmas Bag

    Nespresso Boutique - coffee - Updated May 2026

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