DO NOT GO HERE!!! Beware! They are scammers. My husband brought his iPhone to get his screen…read morerepaired, the phone still worked, powered on, everything worked.. he came back and the phone wasn't turning on even after they tried charging it for an hour! Next thing you know they are saying it's a faulty screen and they need to put a different one on so they do that once again the phone does not turn on Then they offer him a different phone .. he says no I want the phone that I brought to you guys that was working. All it has was a small crack in the screen. They argued with him, tried fixing it for three hours. He ended up having to call the police to get his phone back. These people are not professional professionals and they do not know what they are doing. Do not go here!

The claim it will only take 45 minutes to an hour to fix your phone. The reality is it's over a 2…read morehour wait and they take your phone somewhere else to be fixed so it's not even in the store if you wanna cancel the repair.

I called these people to ask if they were interested and able to help me fix my car alarm charging…read moreport on the fob. The person on the phone said he would be happy to look into it but had no guarantee that it was repairable so I said I would be there shortly and they took a look at it and went to work in the meantime they checked into a new replacement not only did they repair the one that I have but they also quoted me a price way below what the original manufacturer quoted me if I ever have another problem that is in the scope of services they offer they are going to be getting a call from me I just can't say enough good things about the way they hooked me up these people are the next level of professionals

These guys are serious hardcore radio nerds. So hardcore they are beyond my hardcore nerd ability…read moreto gage their fandom. If you're a HAM and you want to talk shop about radios and that kind of thing, check these guys out. They are major players in the local scene.

Great service, good product quality, Treatment with rental…read moregear was excellent I will be coming back to purchase more gear

Peter Chute, service manager, went far above the average customer service when I needed a small…read morepart that would result in very little profit. His dedication to my needs was much appreciated as he provided what would bring my $200 speaker back to working order. If you're looking for anything in sound & lighting I would recommend Metro Sound & Lighting as you first choice.

I have bought almost all my gear from Stereoland, and Bill has been a great source of information…read moreand advice. I have assembled a pretty nice system for my billiards room, and years later, I have never questioned the investment. I recommend this store.

was a good customer so I thought (spent a lot of $$)....was in a bind with some of the…read moreproduct....discussed with owner (Bill), said we would get back to me......never did..............avoid

No inventory.No staff.Overpriced under stocked.Tiny selection.It's a joke.Go online amazon or…read morewalmart.Half the price,double the options.Sad how poor the service is,lack of products and the pricing is ridiculous(They get upset and make price matching a big deal).Drones and some tvs.That's it.Garbage store.Order something in advance online,wait looong,and they still won't have it when you get there.Horrible service.Even geek squad price gouges.Hope they fold.Go to goodwill instead, they're actually better than here.This place used to have a HUGE IN STORE selection,even put speakers in cars.Now it's absolute trash.BB has gone off a cliff.Comparable to an apple store,or,what it is,a dying store and chain and it's apparent.Kinda looks like a kmart right before they all closed.

Not the Best Buy we all used to love. No inventory, minimal staff to answer questions. Tried to…read moreprompt someone to come over to the items I had questions about. Couldn't happen. They have tags around stating items like speakers are in a secure location, that proved to be false advertising. I put back the 500 dollar item I was going to buy and left the store. I'll purchase with Amazon or Sonos directly.

Great customer service. I had trouble with the original part I purchased (They ARE used parts, by…read morethe way). They happily offered return or replacement. I chose replacement since this part is out of production. The replacement came promptly and is working perfectly. It came wrapped in a plastic bag and plenty of bubble wrap for protection. I highly recommend Shop Jimmy!

I needed a control panel for a stove repair... found it here and got it shipped. Fast!…read moreEverything about this went well. I'll be using ShopJimmy again!