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    People searched for Internet Service Providers 1,782 times last month within 20 miles of this business.

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    Verizon

    Verizon

    (2 reviews)

    I visited this store because it's located near my home. I was having problems with my iPhone 14 and…read moreneeded a replacement, and since Verizon had been advertising free upgrades, I thought it would be easier to go there rather than the Apple Store where I usually purchase my devices. While purchasing my phone, I also asked James whether my plan qualified for an upgrade to my wife's iPad Pro. He confirmed that it did, but said the store did not have any in stock and would need to order it. He told me it should arrive around the beginning of March. When the beginning of March passed without any update, I stopped by the store on my way home from work. There were no employees on the floor, and Carlos eventually came out from the back. When I told him I was there to pick up the iPad, he was unable to find any record of an order under my name or phone number. After calling employees who were not in the store, he informed me the order had been cancelled. I never cancelled it, and he claimed no one at the store had cancelled it either. He couldn't explain who did. While he was on the phone, I overheard him say that because it had been two weeks since I traded in my old phone, there were no longer any promotions available for the iPad. He then told me I could get a lower‑tier iPad for free, but upgrading to the iPad Pro--exactly what I had ordered--would now cost $1,000. That was unacceptable to me, especially since the order was placed during the promotional period and I had clearly stated I was upgrading my wife's iPad Pro. I asked Carlos for the manager's business card so I could follow up, but he refused and said I could only speak with the manager when he was physically in the store. When I asked for the store's phone number, he pointed to a Post‑it note on the phone, and his expression made it clear he found the situation amusing. This store is poorly managed, and the staff appear to be inadequately trained. I will not be returning except to complete my phone return. They have lost my business.

    My husband and I went into Verizon for help setting up our new phones, and we were assisted by…read moreCarlos. He was friendly, patient, and really knew what he was doing. Carlos took the time to answer all of our questions and made the whole process quick and easy. Great customer service - we really appreciated his help!!!

    Frontier Internet

    Frontier Internet

    (387 reviews)

    Hope whoever takes the time to read this all the way through. We were Frontier for 3 years at our…read moreold place... then moved here and had a HORRIBLE experience with Frontier. To alleviate the horrible and negative words... I called today to confirm that they were coming today, and JASMINE was AMAZING. She called the actual technician and confirmed everything down to the apt #. Their service/product is quite good.. and JASMINE was really REALLY great as far as pushing through to ensure that everything was going to go as planned for today. Jasmine deserves a salary boost. Just for the record, this will be the 6th time Frontier should be coming here. So yes, I was very happy that Jasmine was SO nice.

    This company and their customer service is absolutely the worst!…read more My 93 yr old Grandmother has been without service for 3 weeks. After taking over 45 min to speak with a human... I was in contact with Joel, Lizard (true story) and Toby... All of whom said they will follow up personally and talked to me about their own grandmothers. I stated.. I bet you wish you can call her... because I can't When you go through the prompts.. the system will say that it looks like you have an appt and it will be a past date. Then it hangs up on you. How this company is still in business is mind blowing. Everyone should cancel and move on. Frontier if you are reading this. You should respond...but I'm sure Toby, Lizard and Joel will be replying with my open ticket any second There should be zero stars as an option

    Spectrum - Front

    Spectrum

    (74 reviews)

    Did a walk-in to drop off equipment. A staff me never asked me to check in on the screen. Didn't…read morehave to wait too long, probably less than five minutes. Return was super easy since they already have my information from checking in. Very clean, big, and spacious inside. I was also able to use the kiosk to make a payment. They allow credit card, debit card, and even cash. Easy and hassle free.

    The store I had no issue but the over the phone customer service is the worse ever I have…read moreencountered I called in about an issue with equipment and my bill I explained I have been thinking about going to frontier because I have been without internet for almost a week I thought my new equipment was being shipped He was no go to the store they have it there and they close at 10 you should make there in time I'm like wow nothing about let's look at your bill or I'm sorry about the mix up let's see what we can do I would not recommend spectrum to anyone Now I went to store in West Covina mall The associate helped me and I explained I was only there to replace my existing equipment wifi and modem He said the only way was to upgrade my devices and he tried to add a sim I explained to him I didn't need a sim and I already have a great plan with T-Mobile He said that's the only way. Bottom line I left with the same old crappy devices that don't work and I have intermittent Internet My goal to leave spectrum after 20 years Do not go to spectrum

    Netdragon Websoft - isps - Updated May 2026

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