I called them after doing some research for ENT specialist. Lady who scheduled an appointment was…read moreeasy to talk with. She took my initial information, verified insurance and we were all set. Everyone in the clinic are very friendly. During my visit they had a lot of patients, different nationalities, some knew each other, all atmosphere is very relaxing. All been seeing fast and we were invited to see the doctor on time. At first we saw the nurce , who took additional information and then dr. S.Morgan came. She quickly indicated the problem, actually few of them and offered a plan of action. She explained the steps we need to follow, possible diagnostic need to make, and made appointment . They directly contacted my pharmacy about medication, even it in different state. I'm happy so far, we drove 2+ hrs and will do it again. Looking forward to be healed now.

I'm updating my review. I returned to the office yesterday to be fitted for my hearing aid. The…read morefront desk receptionist greeted me with kindness and a smile. I was waiting quite a while to be called back. On one occasion, I arrived early for my appointment, and they forgot about me, calling several later appointments before me. I braced myself to be forgotten again. But she acknowledged that I had been waiting too long and called back to the audiologist, who came to get me right away. I'm glad that the complaints of patients and customers were heard and important changes implemented to make my hearing loss journey less stressful. I appreciate that.

Dr Morgan is an exceptional physician who cares for his patients, is a great surgeon, and is very…read morepersonable. We have been patients off and on for years and have had nothing but a great experience with the whole office.

All they want to do is surgery I got a second opinion- they…read moremisdiagnosed me! Don't go here/

I'm always happy to write a first review -- especially when it's a positive experience and…read moreespecially when it has nothing to do with food or drink. Don't get me wrong: I like eating and drinking and a lionshare of folks come to Yelp looking for restaurant information. But a surprising amount of people also come to Yelp looking for a physician. When I can, I like to be of service. If you need an ENT physician, look here. Specifically, look for Dr. O'Malley. I'd been having some hearing issues for a little while and had been putting off getting things checked out. Realizing that I had the privilege of insurance (a whole can of worms that phrase is), I thought better of my pigheadedness and made an appointment. Actually, my PCP made the appointment. He's awesome and made sure I was in good care. I arrived early (as every new patient should) and realized I parked in the wrong building/garage. Making my way across the buildings, I marveled at how fortunate I was to be at this facility. Health care is a giant of the Nashville economy for a reason. I arrived to the Otolaryngology suite and was the only person in the waiting room. I was checked in by a very pleasant woman, waited a bit and was called back to engage in my hearing test. Both of my techs were kind and clear in their directions. I asked dumb questions and they responded with patience and concern. This matters. Oh, and they were timely! My appointment started on time and ended on time. I was, then, led to the next portion of my appointment and met with Dr. O'Malley. He, too, was on time and up to speed. It sounds like a small thing but anyone who's waited for a significant amount of time to see a doctor knows the joy of on-time appointments. The doctor asked me questions about me, my job and why I was there. I liked all three. It shows that I'm being seen as a person and not just a body to get through. Again, sounds small. Makes a big difference. After engaging in small talk that turned to medical talk turned into an examination, I underwent a procedure. All the while, he explained what he was doing and why he was doing it. My comfort and calm were of paramount concern. Afterwards, Dr. O'Malley clearly laid out what my recovery and follow-up expectations should be. We'll see what happens in the coming weeks but I 100% would recommend Dr. O'Malley and the Vandy Bill Wilkerson Otolaryngology Department for any/all ENT needs. A great doctor is worth his weight in gold. I hope I've helped you find one.

I needed a procedure done on my ear. This ailment kept recurring for several years until Doctor…read moreMichael Topf removed it. Doctor Toph was very knowledgeable and caring. He made the comment I know you had it removed once and twice, but this will be the third and final time. Thank you so much Doctor Topf and thank you Lord for giving people wisdom,knowledge, and skills.

Dr Williams is very friendly and professional. His bedside manner is great and the staff are always…read moresuper friendly as well. I had a septoplasty for my deviated septum and have never breathed so well in my entire life.

Strange experience. I showed up for my first appointment 10 minutes early for my 2:30 appointment…read more I didn't have my insurance card but had all my insurance numbers. I gave them to the front desk person. She said repeatedly said I can't find you. I said It's okay I can fill out my paperwork (new patient) while I have a friend text me a picture of it. She replied. I don't have any paperwork for you to fill out. Really? She said without your card I can't give you any paperwork. Really? So you don't take cash?? Credit cards? I planned on staying whether I had my card or not. I had an EAR problem. She continued to just basically ignore me while I said - did you find it? Finally I walked outside. Had a friend text me a photo of the card with the EXACT same numbers / info I had already given her. Now it's 2:45 - there is no one else in the office. She says Okay I found you now when would you like to reschedule? It is the EXACT same time it would have been if I had sat down and filled out my paperwork. It was utterly ridiculous. This girl looked about 15 and appeared to have NO idea what she was doing. I had other things to worry about so I simply said - whatever is good for you? I rescheduled for the following week. Went back - same girl - OH SO pleasant this time. Immediately asked me to fill out the clipboard of paperwork that was there the week before. Then I am called in by a doctor that appears to be 20. Now I know new doctors might seem young but she just didn't seem to have any answers either. She explained how she would examine my ear and then send in her nurse. Doesn't the nurse normally come in and take info and then send in the doctor? It was just a STRANGE experience. I really felt like I was on a hidden camera show. This very young girl who did not appear experienced in ear problems talked a lot but followed up every comment with, but I can't be sure if that is what your problem might be. Then she says... I'm going to have the nurse come in and run a test on your ear. The nurse was the rude girl from the front desk. At this point I almost could not keep myself from laughing. It was the most ridiculous experience I have ever had. The doctor then returned with the test results and repeated there may be fluid OR this may just be your normal ear test results. As it showed a little bit off from being normal I guess. It was the most inconclusive bizarre appointment I have ever experienced. I hope there is not a large fee for this appointment or it will definitely be challenged. Left the parking lot in hysterics calling another doctor who may have a better understanding what is going on with my ear! I really felt like I was in a high school mock doctor's office.

If I could give negative stars - I would. They ask you to be there several hours before your…read moresurgery but then you sit and wait to closer to the actual surgery before even being called back. Upon check in, they ask you to pay for a service that has not even been given yet nor has a claim gone to your insurance company. when you do get a bill, they do not send you an itemized bill, nor do they tell you that most of their surgeries are at a set rate. ( it is also not known what those costs are till you get a "statement". When ask to break down, they send you the same "statement " and tell you when you question it -- that is itemized. Same charge - 3 X with no explanation. Never again will I use this facility.

Ive had a few procedures in my life and in my opinion, this surgical facility undoubtly deserves 5…read morestars. My encounters with the staff were all extremely positive. All were competent in their positions, courteous and professional. The medical care followed SOPs to confirm proper delivery of care. The Drs and Nurses and support all communicated closely thereby avoiding any potential issues of which there were none. My procedure was only slightly delayed but I exited on time. While some had complaints, I absolutely have none. I would chose a good Dr and leave your care in their hands. Highly recommend Dr. Tran and her "A" team!

I have been a patient at Hillsboro Medical for 15 years. The doctors of HMG are only the top notch…read morephysicians. I can't recommend them enough.

Quality of care is ok - scheduling is ok. People are friendly. BUT, you will get CHARGED as much…read morebilling as they can possibly code for a visit, and they are not interested in re-coding something even when you pose a legitimate complaint. The doctor would not consider talking about it with me. I had to work with billing, Cigna, billing, Vandy patient affairs, the charge nurse of the Hillsboro unit - all to no avail. Have to pay an unjust bill to keep my credit rating secure - I'm done with Vanderbilt.

A bunch of the best doctors got together and formed this group. I have had surgery with Dr…read morePerkinson and worked with Dr McNamara. I wouldn't go anywhere else but to Bone and Joint.

He took care of me. He was nice and thorough. Couldn't ask for better care. His support staff were…read moregreat as well

Best doctor EVER! I have been a patient for over 20 years. There is no better outfit in middle…read moreTennessee, including Nashville. Thank you Dr. Dinella for all of your years of care and devotion.

We love Dr Whitaker! He is so kind, helpful, patient, and has incredible bedside manner. Our son…read moreloves him and so do we!