Fantastic Services. On time and on quote And this thing runs like butter. I had no idea how bad…read morethat transmission was. I own a used 2020 Jeep Gladiator that had major gear slippage and wouldn't even engage reverse a week or so before I called. They had it in Monday morning and done by Friday mornin. Used transmission, super low mileage and a two year warranty. Highly recommended.

My Prizm is 29 years old and I was expecting the worst, considering the…read more age and miles I have put on this transmission. The manager, Michael, allayed my apprehension, assuring me that since the transmission had to be pulled anyway, that everything would be inspected and repaired or replaced. They replaced two seals and had it running like NEW in one day. They could have replaced EVERY part in it and I really would have expected that. They are honest, almost to a fault, I'll NEVER take a transmission anywhere else. THERE ARE NO REBUILT TRANSMISSIONS AVAILABLE FOR A 1997 GEO PRIZM and I'm certain that Michael was aware of that little complication, yet he charged me a hundred dollars less than what he had quoted me. This ALONE should speak volumes about this company. If you're a veteran, be sure you tell Michael that up front.

Easy to get in touch and get truck serviced. They…read moreidentified where the exhaust smell was coming from and gave reliable referral for getting a weld done. Inexpensive service with quick turnaround !

After trying twice at other repair places I was referred to Pro Toy by Matlock tires because they…read morecould not figure out my brake issue on my 2019 Camry Se. I kept loosing brake compression. After almost $2000 at Matlock for tires, rotors, and pads. I still had no brakes. These guys figured it out the next morning and said they had never seen my issue before. It was still painful as it added another $1,400 to my two week today but most was the part cost from Toyota. I will use them again when I need help.

Honest mechanic with reasonable prices. This is why he is #1 on yelp! THANK YOU BAO & CREW!read more

Bao is the best. Had car problems in the middle of a 10 hour drive; they were about the only shop…read moreopen on a Saturday afternoon. Despite being very busy, he took the time to assess and resolve the issue and save what could have been a terrible vacation interruption. With the urgency of the situation, would have been easy to charge a premium, but he was looking for the best way to resolve the issue while minimizing my costs for parts. Only regret is that he isn't close enough to go to him more often!

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.

Our experience with Car Fix has been amazing! David and Mike takes the time to explain what is…read moregoing on with your car. We have had both of our cars worked on and they have done a exceptionally good job, at a fair price. We certainly appreciate kind , helpful people that are willing to go the extra mile to make things right.

Billy, Kaleb (Caleb?) and our tech were absolutely phenomenal working on our 2021 XC90. Long story…read moreshort, these guys went above and beyond to diagnose a series of issues with our EPB and ultimately fixed us up as quickly as they could. This included phoning a specialist at a different location, giving me updates (probably way too often), and allowing me to come by and pick up a car seat close to closing time. It really boils down to them truly understanding my situation and dealing with my anxiety around possibly have to take it to the dealer. They worked with my warranty company so all I had to pay was the deductible after they diagnosed it. I mean it when I say, there isn't a better repair shop in East TN, these guys have earned my business forever.

Small update: I went to VW today to have the window regulator repaired on my car…read more This needed to be done because when I took my vehicle to MF last month they rolled down my passenger window effectively breaking the window regulator. Even after I asked them if they would at least help compensate me for the damage they would not. As I did not have a window that would not roll up when I entered their facility. Today VW repaired the window regulator for $420. All in all my trip to MF should have cost me $160 to diagnose an AC problem. I walked away out an additional $420. I'd suggest taking you vehicle somewhere else if possible.

Bought a Parts Cat, it took me almost Six Months to pick it up. He held the car for me until I got…read moremy Trailer roadworthy. An absolute pleasure to deal with. Honesty, Integrity and a Great Person! FIVE STAR SERVICE!!!!! Thanks Matt, Regards, Edgar B from Texas