They closed their location at Woodbury Commons, so I was excited to stop in and grab some treats to take home. I was offered samples which were delicious and I bought some treats for myself as well as my niece who was in town. The store is clean and bright, the clerks were helpful, and I love the Neuhaus branding and packaging. Looking forward to coming again next time I am in the city! read more

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I recently came by Neuhaus chocolate store on Madison and 52 and found my experience with salesperson Aniyah Jackson even sweeter than the chocolate she was selling. It was almost nonexistent these days old school attention to a customer and genuine desire to meet his/her expectations. Aniyah has all the necessary qualities of an outstanding salesperson: patience, friendliness, honesty. I was very impressed with her. Despite her young age, she showed maturity and skill of a seasoned professional. I would definitely recommend to stop by by this store. read more

Let me start off by saying I love Neuhaus chocolates and buy them not only for myself but as gifts as well. Since I live in CA, I decided to get a couple of boxes to take home. The person who waited on us wasn't very interested in engaging with us, even though we tried. They didn't seem to be knowledgeable about the chocolates. It's unfortunate because we had such great service in Belgium when we visited a shop in Bruges. I'd give a 3 because of service, and a 5 for product, so a 4 overall. read more

Apart from superb Belgian chocolates another confection is sold at Neuhaus especially during the festive season. Marron Glacé in plain, cognac or rum is sold here. The French and Japanese adore this delicacy and so do I. When I discovered that Neuhaus was selling them and at $6 I was thrilled. Despite the expense these marron glacé were tender and oozing with flavor. I went twice to buy six each. Shawn and Lizette helped me. I like going to the Grand Central location a lot as it's convenient and although small the store is literally packed with chocolate. For me, it's a dream! read more

Neuhaus Belgian Chocolate - Marron Glacé - Chocolatiers & Shops Near Me - New York, New York

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The service was top notch and so was the chocolate. I will be back next time I want a treat.

Neuhaus Belgian Chocolate in New York is an absolute gem that I often visit when I'm in town and in the area. The array of chocolates they offer is not only visually appealing but they also have wonderful flavors and unique textures. Neuhaus is the kind of place that makes you wonder why you ever wasted time eating mass produced chocolate. They have elite level stuff here. I also love the service. The staff are very friendly and quite knowledgeable about the chocolates they sell. They are always eager to share recommendations if you need a gift idea but they also don't hassle you if you are just browsing. In the end, if you're a fan of high quality chocolates or are looking for unique sweet gifts, Neuhaus Belgian Chocolate in New York is a must visit. While it may not be the biggest or flashiest of stores, they definitely get the job done! read more

Wanted to try something new for the sweet fix and found about this place through Yelp. Nestled next to the Double Tree hotel, this shop is extremely small - being able to only fit two people if following COVID protocols. There are a bunch of pre-packaged option against the wall if looking for a quick getaway. However, since there is no price-difference if selecting a custom assortment, opted to do that instead. Decided on the Small Assorted ($27 incl. tax) - a wide array of chocolates including gingerbread, marzipan, truffle, lavender, and more. Particularly liked the gingerbread chocolate, not so much the marzipan. Staff worker was super helpful as she patiently described many of the items and tied a bow around the box at the end. A solid choice to give for a gift or to even try on your own. read more

Neuhaus Belgian Chocolate - Small assorted (one eaten) - Chocolatiers & Shops Near Me - New York, New York

This place is always a great time. I tend to come here whenever I need a last minute gift and these guys always have amazing gift sets around the holidays. Pricing is good and in my opinion and the quality of their chocolate is superior to their more well known competitor. If you're in a pinch and need something for a significant other, family member, boss, etc read more

Neuhaus Belgian Chocolate - Chocolatiers & Shops Near Me - New York, New York

The store is pretty small but it has all the essentials! Great selection of chocolates, as well as nice variety of chocolate bars and gift boxes. The lady working here was really nice and friendly! read more

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This place is a tiny chocolatey the size of a closet but it's full of flavors and has a simple selection of truffles, cordials, and other treats. If its not Valentine's Day I sometimes go here for chocolates instead of the near by Godiva. On my last trip the lady working at the chocolate counter was extremely knowledgeable and helpful with chocolate selections. She was very friendly and wrapped the chocolates so nicely with a beautiful bow. And what I like best is is every few weeks they come out with a all new chocolate theme and packaging, so it the the same gold box every time. read more

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I don't know why I don't come here more often. The products and chocolates are wonderful. This shop is extremely small but don't let that deter you. It's a great place for unique edible gifts, hostess gifts, Secret Santas or the like. The service was very friendly and accommodating. She answered all my questions and even gave me two free samples to go of unique flavors. I brought them home to Pete who was like "OMG where did you get these from?!" Come here - the chocolates are excellent. read more

Directly beside my hotel is Neuhaus chocolates..... I was doomed Trays & shelves of delicious chocolates in dark & milk varieties.... only trend I saw was that most everything had hazelnuts in it, in one fashion or another Indulged in the following: * Rose ganache - soapy * Jasmine ganache - delish & subtle * Cinnamon Choc square - creamy & cinnamonny....my fav & I cleaned them out of their stock * Peruvian dark - creamy & rich triangle shaped blob w/ hazelnutty filling Overall, I'm a huge fan - creamy chocolaty chocolates at more than reasonable prices read more

Neuhaus Belgian Chocolate - Jasmine and Rose Ganache treats - Chocolatiers & Shops Near Me - New York, New York

I don't think the truffles taste anything like the ones in Brussels :/ was super disappointed :/

Typically when I travel I like to try new chocolate shops. NYC was no exception. After walking back from a run (have to burn those calories) I passed Neuhaus and bee-lined for the door. It was reminiscent of my trip to Brussels, Belgium in 2006. Much to my surprise it was a Belgium confectionary. After asking what the 'best sellers' were I was directed towards: milk chocolate tentation, sapho, annote (?, forgot the extract name and I think it is seasonal - it's the pyramid one w/ crystallized sugars on top). Two words: holy shit. It was fantastic. The annote was, by far, my favorite. Super creamy and smooth center and just enough sweetness. The sapho was my second favorite. It was also smooth, but a tad sweeter than the first. The third favorite was the tentation. It was very, very sweet (and rich). I loved it, but I was spoiled w/ the smooth cream centers of the other two. This had a nougat and a 'grainy' sweet center. Looking thru the little catalog - I have already spotted the pieces I will be taking home. And I will surely get a box for my husband and neighbors. Ps: if you are a Belgium fan - this is better than Leonidas. read more

I was underwhelmed. I can't really tell you anything memorable about the little sampling I got, everything tasted kinda similar. They had these chocolates specifically meant to be enjoyed with tea, and they went fine with tea, but I can't say I noticed a difference between them and other chocolates while drinking a cup. The one really unique piece I remember, a round chocolate covered in gingerbread, was pretty underwhelming, but very crunchy. I prefer Royce. Service was nice though! Even though I didn't spend too much, the associate took her time to help me even though she was waiting on someone who spent $80 on their purchase. read more

If your a fan of praline or gianduja (or belgium milk chocolate), this the chocolate shop to stop. A few favorite pieces: Cornet d'Oré, Sapho, Caprice, Pagode, Astrid, Passion Amande, Tentation, Plasir, Bourbon 13, Mephisto, Coeur Praline, Louise, Suzanne, Jean, Adeison, Galerie, Fredric, Prestige, Millenaire, Milk Napoléonette, 1857 ... and more, but those are the ones I can pull off the top of my head. Yeah. They're that memorable. It is a small shop, almost walked right over it if I didn't have a rip-tide radar for Neuhaus. Staff was helpful and readily introduced me to the new chocolate assortments on the wall and chatted with me about the selection in the case. I was able to make a 25ish piece selection for about $44ish and they packed it in a nice sturdy box with a bow (points for presentation and travel-safe arrangements). Compared to other ny shops, the bang for your buck is noticeable: the pieces are three times the size of (let's say) La Maison and a better price. Be prepared to be impressed by the praline, gianduja or creams. Go to Teuscher if you're in the hung-ho for champagne truffles. I have not tried the liquor filled chocolates (though they're on my list). Looking forward to the Easter eggs in the Spring. read more

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We literally just walked out of this store and up to our hotel room where we greedily opened our bag. Naturally I've forgotten the names except for the millionaire which was a white chocolate with crispy hazelnut. We also had a white chocolate with coffee filling, dark chocolate with hazelnut cream filling and another white chocolate with hazelnut filling. I rue the fact that dark chocolate, which is my true love, has the tendency to give me headaches as I'm sure their dark chocolate is euphoric. The tasting we just sampled was exquisite and a fine example of what Belgian chocolate should be. read more

My favorite chocolates! The bourbon vanilla was outstanding! But really it's hard to go wrong. read more

Neuhaus Belgian Chocolate - Heaven in a bag! - Chocolatiers & Shops Near Me - New York, New York

GIANDUJA....... I never knew what it was.......until Neuhaus walked into my life....... no wait, until I walked into a Neuhaus store ...... on Lexington Avenue in New York, that is. OMG.......this is my new favorite chocolate shop. Teuscher, my dearly beloved, you will have to move over. I will still seek you out (Teuscher) on occasion, but Neuhaus will be number one with me.... the Cornet Dore, which is hazelnut and almond gianduja piped into a lovely design....... or the Astrid, gianduja with cocoa butter coated with sugar glaze. Perfection. Their champagne truffle rivals yours, Teuscher (Maggie C, take note). I thought I'd love you best, Teuscher, but Neuhaus is where it's at for me. I also tried other Neuhaus chocolates, and all were scrumptious, intensely good. Although I will return when in NY again, THANK GOD, 3,000 miles separates us, or I'd be in deep you-know-what. I'm going to pretend I don't know about internet online ordering. Oh, dear God, please help me here. I truly understand the word "sinful" when I bite into these ultra rich and flavorful chocolatey confections. read more

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Had these chocolates when I visited Brussels and haven't seen them since I came to New York! Literally think of these chocolates often so HAD to buy a box. The BEST!!! Also, the lady working was super nice and, since I was getting a box, gave my boyfriend the one piece of chocolate he wanted for free! A MUST go to in NYC! read more

Day before Valentines Day... all I wanted was 2-3 pieces of good chocolate. Walked by this spot before heading back to work at Bryant Park... Let me tell you what a disappointment it was coming here. The store was so tiny, three people and you won't be able to open the door. I think I got hit by the door once or twice. I wanted to snap a camera phone pic to tweet what I was purchasing. I heard a loud "DON'T TAKE PICTURES HERE. PHOTOS ARE NOT ALLOWED" by the store manager. I wanted to tell her to shut up and leave the store. Unfortunately the amount of people in the store kept me packed like sardines. Feeling guilty with a sad face.. I ended up buying three small pieces of chocolate. One dark with caramel, one dark with hazelnut, and one milk chocolate heart shaped one. ALL OF THEM tasted disgusting. Also the price was not worth it! I had to pay 6 dollars for three pieces of chocolate that sucked! I wish I could of thrown them in the managers face. Rude and the chocolates tastes like crap. read more

Delicious truffles and chocolates, delightfully packaged, divine for gift giving and duh! expensive. This is a teeny-tiny branch of Neuhaus - so if there is anyone in there (besides you and the shopkeeper) it feels really crowded. The hazelnut praline filling is smooth and nutty and delicious! I enjoy Neuhaus, Teuscher and Michel Cluizel. read more

Mmmmmm....chocolate. This ain't no Hersheys, and it sure as heck ain't no Godiva. This is the real deal, the stuff you spend the moolah on, and for good reason. I was introduced to Neuhaus many years ago by my parents, in conjunction with a high school teacher who was the first foodie to truly influence my tastes. As such, I've held on tight to my love of Neuhaus, especially since they have dar chocolate covered marzipan bars!!! Yes, it is completely necessary to add that many exclamation points!!! This is a teensy shop, as Andreas mentioned, but who needs a huge storefront when the entire philosophy is based on quality over quantity? PS - try their hot chocolate some time in winter. Puts Jacques Torres to shame! read more

idiot (noun): a person who lives and/or works within five minutes of a delicious chocolate shop and does not venture inside. I was an idiot until last week. Neuhaus is indeed teeny tiny, and there was only one person behind the counter so I had to wait a bit. But the salesperson was polite and helpful, and apologized for the wait several times. I ended up ordering two boxes: one for me + friends, and another as a gift. The 17-18 or so chocolates cost around $34, so it definitely ain't cheap. But the chocolates I sampled were simply delectable. Rich, with subtle flavors and high-quality ingredients... They don't have the soap-like texture that the cheap chocolates tend to have. I especially liked the marzipan (the inverted one was my favorite), and my friend raved about the hazelnut pyramid thing. I think I still like Burdick Cafe chocolates a bit more (they're smoother), but Neuhaus chocolates are definitely up there. Strongly recommended as a luxurious treat for yourself, or a present for others! Note: the chocolate eggs are 50% off after Easter (and they are delicious). The truffles leave some to be desired; pass those up for the other chocolates, especially the sugar-crusted hazelnut pyramid! read more

I don't live in NYC, but I called today to make an order and spoke to Ericka. She was so nice and helpful. Ordered a bunch of chocolate to be delivered as a gift that really sound amazing, I am sad I won't be able to try it myself. Just means I will definitely need to stop by on my next trip up to NYC. Phone etiquette and customer service definitely landed this place 5 stars, can't wait to try their goods, I have a feeling it will surpass the 5 star rating! read more

SWEET GLORIOUS CHOCOLATE!! This place is fantastic. My first Neuhaus experience was in Luxembourg, and that experience has raised the bar. Godiva? I think not. The location on Lex is tiny, but has a wonderful selection and free samples. Did I mention the FREE SAMPLES. The staff is always extremely nice and helpful. Be sure to check out their seasonal chocolates and candies. Nothing beats grabbing a few chocolates and heading the 5 feet next door to the Cafe Metro and having an espresso on a rainy day. Places like this make life worth living! read more

Normally I am a fan of this brand but I feel the quality has gone down hill. Our truffles lacked the chocolatey flavor we have come to expect from Neuhaus and the chocolates had a very waxy texture. I'm not a fan of Godiva but even that would have been better quality and a lot less expensive . read more

It doesn't matter how good the chocolate may be if they cannot bother to open the store. Google and more significantly their sign in their store window says 10:00 AM opening and as of 10:25 on a Friday morning the store was dark. Not what I would expect for the flagship store in NYC. read more

LOVE their chocolates! Plus they allow free samples of al of the goodies they have in the display case :)

Neuhaus makes some of the best chocolate that I have ever had. It is simply delicious. Other brands just don't compare. The prices are a little steep but you are getting such quality chocolate it is worth every penny. Yes the Neuhaus stores in NYC are small but they are always nice and courteous and extremely helpful. I have built my own one pound box of chocolates on more than once occasion and every time they offer if I would like to sample a piece while I am picking out my chocolates. read more

SImply amazing chocolate!! Just the right amount of sweetness and such unique flavors!! I got the strawberry something from their new collection. The burst of strawberry was just so fresh! The violetta is dark choco with crystallized violet petals on the outside and you can really taste the flower. I also got this one with carmelized nuts in it and that was crunchy but yummy. The star of it all is the caprice (toffee filled with vanilla fresh cream)..different textures in it and great flavor. LOVE IT!! read more

I first had Neuhaus when in Belgium last year and I became addicted. Oh course in Belgium they have more varieties and selections. In the US this will suffice most taste buds. I love the truffles. Today when I went into the store they had some new varieties a chocholate with a hint of cayenne powder was a nice mixture of sweet and heat. I also had a really creamy and rich hazelnut with a thin coat of sugar on it not sure of the name sorry. Just describe and ask the sales person it began with a A. Sale clerks are always helpul when I go there and offers samples not sure if its because I am a regular and spend 100usd per visist on average. Be warned this place is addictive and expensive at 54usd per pound but oh my its worth it. read more

These tiny Manhattan-apartment-closet-sized shop(pe)s (typically in Midtown, naturally) make you feel so pressured to buy something, and so awkward to even so much as request a sample. That said, Neuhaus peddles a solid product at the expected rates. 2015 update: "The luxury chocolatier has dedicated a corner of its uptown flagship to ice cream, offering 10 flavors (eight permanent, two rotating) that skew on the classic side (Mexican vanilla, cookies and cream) and toppings like chopped nuts, fruits and the same crushed speculoos cookies that are found in its pralines. Must-try flavors: Pistachio or gianduja (aka Nutella). Go crazy!: Build a sundae the Belgian way and order your scoop on a warm liege waffle with chocolate sauce that freezes into a Magic Shell-like casing." read more

Be prepared to be impressed by the praline, gianduja or creams. read more

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I was making a transaction and I asked for ingredients. One of them was something I was allergic to, so I said I did not want the chocolates. Without me realizing the supervisor had put the charge through and dishonestly did not reverse it. I am currently fighting the charges. read more

Best chocolate in the city. Period. End of story. Delicious. And if you disagree, send me some better chocolate and I'll do a taste off (I eat a lot of chocolate and am a self proclaimed chocolate expert...I have my PhD in it!). read more

Oh my lord, these are SO good. The gianduja ones (Cornet d'oret, Astrid, Millenaire) are my favorites--smooth and delicious. The dark chocolates (Art Nouveau especially) are great too. This is quality chocolate. Buy your girlfriend or wife or whoever (yourself?) a box of these and leave Godiva for the other suckers. (They sell Godiva at Barnes and Nobles, for God's sake.) GET THESE... they are so good...you will not regret it. read more

Best chocolates I had in NYC. After trying it I will never go back to Jacques Torres and alike. Though this please is pricey, $3 per piece, but it is so worth it. read more

The chocolates here are excellent! I just received a box as a Christmas gift and I decided to stop by this location to pick up some chocolates to gift to someone. The location is small and I actually walked past it by accident. It is right next to the hotel. If you look up, you will see the Neuhaus sign. I love that majority of their chocolates has nuts in it. I just wanted to get someone a small box of 9 pieces and it came to about $19 and some change. It's expensive, but this chocolate is well worth it. The woman helping me was very friendly and answered any questions I had. The box was wrapped nice and ready to be gifted. All of the chocolates are so divine, it's hard to pick just one favorite. read more

$63 a pound. That's how much the chocolates are. If you get a pre-packed box it is not that fresh. Granted, even a bit old these chocolates are delicious, but the whole experience is pretty weak. No sample, tiny shop, limited selection and clueless staff. If you are going to spend the extra money for something special, head over to Madison avenue in the exact same area and you will be pleased. read more