1. Neuman Auto Frame

0

Hortonville, WI

Neuman Auto Frame

5.0 (1 review)
Closed 8:00 am - 5:00 pm

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Services - Neuman Auto Frame

Auto battery or electrical system repair

Auto steering and suspension repair

Auto vibration diagnosis

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3 years ago

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Extreme Customs

Extreme Customs

1.8
(32 reviews)

They did a level kit on my truck and put on 4 new tires. The did nothing to adjust the chamber so…read moreby the first rotation the front tires where basicly shot. The tire manufacturer stopped making that particular tire in the mean time so I ha e to replace all 4. The parent company for them that bought out their online entities have been nothing but rude and refuse to help. Do not work with this company in person or online is my advice.

Extremely Disappointed - False Advertising and Terrible Customer Service…read more I ordered from Extreme Customs and was completely let down at every step. They advertise a military discount, but that's simply not true. I logged in through my verified veteran account, and the pricing was exactly the same as when I wasn't logged in--no discount whatsoever. On top of that, they claim to provide lug nuts with their wheels, but when my order arrived, there were none included. My vehicle was already torn apart, so I had to run to O'Reilly's and buy a set just to finish the job. When I called to address these issues, I received some of the worst customer service I've experienced in a long time. The representative was rude and dismissive. When I asked to speak with a supervisor, he told me he was the "highest up" and refused to transfer me--then hung up on me. This entire experience was beyond frustrating. Between the false advertising, missing parts, and lack of professionalism, I will never purchase from Extreme Customs again and will make sure to warn others who are considering them. There are plenty of other companies that actually stand by their word and value their customers--this one clearly doesn't.

Discount Tire

Discount Tire

4.6
(28 reviews)

I don't live in Wisconsin, but I came to this Discount Tire for an emergency situation after my…read moresteering wheel suddenly began shaking. I had a 5+ hour drive home that same day and specifically requested that the wheels be balanced and the one bad tire be replaced. Initially, they declined to do what I requested. After speaking with my dad over the phone, they agreed to replace a tire. However, once I got home and we removed all four wheels, we discovered that the tire they replaced was not the tire that actually had the issue. They had also added a significant amount of wheel weights to the problematic wheel without explaining this to me. All four of my Michelin tires had been balanced within the past year and previously only had a small amount of weight on each wheel, so seeing that many weights added to a single wheel was concerning and appeared to indicate an issue with that tire. What was most frustrating was the lack of communication. The staff appeared to focus on some existing cosmetic damage to one of the rims and suggested that may have been the cause of the vibration. They also informed me that the problem would not be fully resolved, which left me wondering why the actual source of the vibration was not addressed. The steering wheel shake disappeared for roughly 350 miles after I left, then returned. I understand they were likely trying to help me get home safely, but I left feeling that my concerns were dismissed and that the root cause of the problem was never properly addressed. For an emergency situation where I was relying on their expertise, the communication and diagnosis were disappointing. I do want to add that the staff were very friendly, professional, and quick to help. Given that I was dealing with an unexpected issue while traveling, I appreciated that they got my vehicle into the shop right away and worked to get me back on the road as quickly as possible. My disappointment is not with how I was treated personally, but with the communication and the fact that the underlying issue was not properly identified or resolved.

The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

Neuman Auto Frame - autorepair - Updated July 2026

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