My experience with the clinic has been excellet. With each visit I have experienced excellent care…read moreand good conversation with Dr. Frisch; and each and every one of the employees at the front desk are professional, kind and a pleasure to work with. I have great confidence in their intent and standard of care.

I am very pleased to be a patient here at this office. Dr. Rosinbum is very knowledgeable,…read moreprofessional, and attentive. They really care about the patient here. I love how I can count on natural remedies before discussing any kind of medication. They've seen me for everything from breastfeeding to anxiety. They are prompt with everything here. As someone else mentioned, you get long visits here. There is no medical assistant spending the most time with you while the dr might see you for 5 minutes. From start to finish, I'm with the doctor and visits are usually 30 minutes or more. I've always had all of my questions answered and Dr. Rosinbum addresses all of my many concerns and helps me find the right plan needed to get me feeling better. Louise, the receptionist, along with the other ladies, are super sweet. They make their own herbal tinctures which is really neat. If you're looking for a place to call doctor who doesn't push for meaningless procedures, THIS is it!!

I went to patricia allen bc I thought I my severe pain and fatigue was the result of leaky gut…read moresyndrome. Turns out there is a test she never even bothered to give me. After over a year in her "care", I left and my new pcp diagnosed me with EHLERS-Danlos Syndrome​. I just found out dr allen also has EDS. Thus this review. She assumed I was overweight bc i was too lazy to exercise, so she kept telling me I needed to take daily walks and build up my muscles even tho I constantly told her some days I can't get out of bed and with my very limited amount of energy and pain level, adding more activity would only make my life more difficult to manage.​ it was like talking to a wall and knowing now she has the same disease and was so dismissive is infuriating. I have been grieving the loss of some of my favorite activities: biking, hiking and generally walking everywhere. I have stopped bc of the toll they take on me not bc I am lazy. When I said I'd had some shortness of breath not long after the pandemic, she said "it's probably your weight" and changed the subject. I have a history of blood clots and found out later shortness of breath could be a symptom of a deadly clot in the lungs. That is neglect!. Even after things had been open from the pandemic for months, she still only did video visits and never once saw me in person. One of the worst MDs I've ever had.

Talk about a truly compassionate, intelligent and thorough doctor! I was seeing a doctor at a…read moremajor medical practice for a few years in Yelm and I wish I had found this doctor much sooner when I was going through my years of trying to conceive. I never felt that the other doctor truly cared after I suffered 4 miscarriages, the last ending in a tubal pregnancy that nearly killed me! I am partial to natural remedies already and after being dissatisfied with the former doctor and the care I began to research alternatives on the insurance website. To my surprise, there were two naturalpaths to choose from and Dr. Allen's credentials and experience matched what I was looking for. I call and am able to speak to someone, either the doctor or reception at least, the same day and both are extremely compassionate and friendly. I have always been able to see Dr. Allen quickly even during the epidemic where she is seeing patients through telehealth only. She has a very professional system in place to serve clients and I will never go to any other doctor as I have found my forever care here! Thank you Doctor Allen and staff for being the best in the area! I highly recommend this practice for all general medical needs.

I am a structural and wildland firefighter, as well as a lifetime martial artist. Because of my…read more27-year career and lifetime of martial arts training, my 54 year old body has some issues, such as rotator cuff and knee pain due to injuries and wear-and-tear caused by hard use. I have also experienced high levels of stress at times from both career and personal life (haven't we all?). Being a naturalist, I am reluctant to take the standard AMA approach to achieve overall well-being, unless necessary. There's nothing quite like a trauma surgeon when you need one (hopefully not) and there are some western meds that really do the job (NSAIDS) for severe, acute conditions. I once hit my shin very hard with a hose coupling when fighting a wildfire and it left me barely able to walk. My partner offered me some Advil and I said "I never take that stuff." He convinced me to try it and it worked very well, enough so that I was able to continue work virtually pain-free. However, most of the injuries and general health conditions I've dealt with over the years have been treated with natural and holistic medicine, along with some physical therapy. Inflammation, pain, and stress-related illnesses have been treated with herbs, acupuncture, and homeopathic remedies, Sometimes the healing period has been long, but I have been able to avoid pharmaceutical meds (with side effects) and surgery (which sometimes goes wrong for people). I feel great and really believe it is because I have found a health care facility with providers who work for me. Fred Klemmer is an outstanding acupuncturist and Chinese Medicine doctor who has worked on me for over twelve years and has helped me immensely to heal injuries and deal with stressful situations, with both herbs and strong meditative acupuncture. Dr. Tim Shannon has been a great help, also. He has been guiding me with my supplement regimen and has prescribed for me a successful homeopathic remedy, both of which have helped me find a balanced mind and body. I highly recommend Heart of Wellness as a health care facility where you will find skilled, knowledgeable, caring health care providers. Sincerely, Dale Heidal

The clinic manager called me this morning and let me know that my membership fee had been refunded…read more She also asked if I would consider taking down my review I appreciate that and explained to her that my review would stand as I did not hear from the doctor herself. In my world, we do not send others to do our bidding.

I have received services at the healthcare center for over 50 years. Mike and Andrea are the best…read more They have been treating me for 40 years between them. They truly care about you and your issues. Their knowledge and experience are second to none. Highly recommended.

We feel we have discovered a true healer in DR Meyers and the staff here in Shelton…read more They will work you in when needed, are caring and very attentive to your needs. Feels like good old fashioned real medical care. Thank you!

I had been looking for an EMDR therapist for some time and finally came across this company. When I…read morewas making my appointment I was told that if I wanted a female therapist I would have to wait much longer to see one. I honestly couldn't wait as I was dealing with the loss of my son and needed help badly, I just needed someone who could help me. Here we are over six months into my therapy and so much has changed. When I originally came in I had a list of things that I felt I needed addressed, and then we finished the first target of therapy. Something happened that I wasn't expecting. So many layers of my onion brain were slowly being peeled back and unfolding. I could not have made it this far without the help of my therapist James Truesdell. He has a soft, patient tone that is so comforting and easy during your healing process. He made me feel safe every time and was always concerned about my overall well being. I would see him time and time again, highly recommend.

don't let my rating fool you into thinking this is a bad place. I've been seen there for around 4…read moremonths at the time of this writing and this was in regards to medication management. my service provider has been very helpful, extremely knowledgeable as well as clear and concise in our dealings. why the low rating? it's all in regards to billing and payment. during the initial paperwork for intake I read the whole thing through and found that it stated they'd be keeping a credit/debit card on file and would bill services immediately, without any contact or providing a receipt. I get that no one wants to be left swinging in the breeze without payment but, this has bothered me every time it's come up. I've elected to pay cash with this business and they don't seem to have an immediate problem with that but, here it comes.... when they call to say your bill come to "insert amount here" and can we please have a card number to get it taken care of. I decline and say I'll bring cash over. then I get asked, "will that be today or at your next appointment?" and followed up with I'll add a note to your account. also, my insurance tends to take a few weeks to get the bill through the system and let the provider know what they can charge. this place has collected from me before that process has been completed. all of this just seems odd to me. if it weren't for the incredible interactions with my service provider I'd be going elsewhere because of the billing.

Quality of care is extremely unprofessional, lacks basic common sense, and has staff that are…read moreseemingly incompetent. Dr. Yan Geng needs to be evaluated in whether or not she has the bandwidth for the clients she treats. She's unable to discuss more than a singular issue in an appointment after showing up into the room a half hour later. The other reviews on her competency lines up 110% with our experience. In past phone calls with office manager Dale R, he stated that Pioneer Family Practice has taken on too many clients per doctor, and the quality of client care absolutely shows that. Dale R refused to give his full name after yelling in our faces when we took a photo of Dr. Yan Geng's name on the wall, a spelling which is uncommon. We should've known taking a picture of our doctor's name would've resulted in being kicked out and Dale R's face becoming inches from ours. Good luck to any present patients, our now retired doctor told us to leave before the transfer to Dr. Yan Geng. We wish we had listened, it would have saved huge headaches and some hope for the future of Pioneer Family Practice

Very nice front office staff. The Drs are excellent. I have been going to this office for at…read moreleast a decade and, despite different doctors now, the quality is still fantastic. Thank You!!!

My family and I have gone to this clinic for a few months now and I am impressed with the care that…read morewe've received. The ANRP, Ms. Kim, has been so kind and straightforward with every checkup. She has answers to all the questions we may have and it's reassuring knowing that you have someone that's so knowledgeable caring for you and your family. The assisting staff are also so kind and make our visits enjoyable. 10/10 would recommend!

Easy to get an appointment. Open to telemedicine. Thr bad is high nurses aid turnover. Web site…read moreis substandard,

This is the best physical therapy team I have ever worked with! With Patrick at the helm, the…read moretherapists here are super knowledgeable, encouraging, always met me where I was and pushed me to move forward. They supported me through months of pain and hip surgery, on through to recovery. This team of four therapists work seamlessly together, and combine professionalism with caring and humor. When I was discouraged about recovery, they always knew how to lift my spirits and motivate me. Now my strength and flexibility are better than ever. Also - the office manager is very efficient and pleasant, scheduling, phone calls, etc. always handled extremely well. I highly recommend them!! My final comment: THANK YOU!

quality care. patrick wilson assessed me thoroughly prior to bi-weekly therapy start-up.read more