I came in for a walk-in at Quest Diagnostics because there weren't many afternoon slots available…read moreon their app. I checked in and waited, then a lady came out and said their last walk-in accepted is at 3:10pm and I was there before that time! There were no signs posted anywhere stating that they stop accepting walk-ins early or that they close check-ins at 2pm. The staff member who came out (a white lady) was rude and unprofessional, speaking dismissively to customers waiting in line. Here's the funny part... while I was writing this review, Yelp says they close in 42 minutes, and my phone time was 3:18pm. Seriously? Is this a joke? Who's managing this location?

My favorite lab! I'm always in and out and have the nicest staff. Mandy helped me at my last visit…read moreand she explained everything and really seemed to care that I have a good experience.

This place is staffed by a bunch of chain smoking cranky land pirates. They will unapologetically…read moredisregard your HIPAA privacy rights when they loudly ask you what labs you need in front of the entire waiting room (every time). But hey, they take this from a 2 star rating (for waiting room is dank and musty) and grit it up to 4 stars with the surprising efficiency of a crackhead with a U-Haul and a deadline. So don't go here and expect to feel loved or even respected. But if you use the LabCorp app to make an appointment (highly recommended) they will get you in and out efficiently. They are the LabCorp equivalent of a dive bar that you just can't quit.

Receptionist guy was loud and very rude And Disrespectful…read more I walked out I never have been that insulted before. This guy should not be working the front desk of anyplace if can't say Hello May I help you. Don't just bark orders at everyone. I went to mill st and was completely different experience they greeted everyone and were very respectful. I will never go back to the mill st office again . Hopefully next time I will get the Dr office to use renown labs.

Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

Quality/Quantity - My annual physical blood work. New health benefits, new providers…read more Easy online appointments. Self service kiosk check in. Decent size lobby. In and out in 2 minutes! Time to reward myself, going to Wheatberry Baking Company; see other reviews. Atmosphere - Small location. Plenty of parking. Open 5 days a week, Mondays to Fridays from 6:30am to 3pm. Again, I think I was the first customer at 9am?!?! Service - Mostly self service. Again, online appointment, self service kiosk. Online results. Slight issue with the kiosk for me and the lady behind me. Nothing a restart could not solve. On time appointment. I was the first customer I guess. :) Daisy was very professional and knowledgeable. She even shared, due to their increase in business, they will probably get a second self service kiosk. Again, I was out of there in approximately 2 minutes. Walk-ins are welcomed, but I highly recommend making appointments. They had 10 appointments from 9am to 10am. If you do walk in , I suggest coming in the afternoon as it is a lesser demand due to fasting. Price - Insurance, will see if I get a bill in the mail, lol. Owner Comment - Congrats on all your success since 1967 and your international presence. Great culture with your 5 C's - Customer First, Care, Collaboration, Continuous Improvement, and Curiosity,

I constantly schedule to do my lab work at this location because I love the convenience of picking…read morean assigned time slot on-line. It's kind of concerning through that there's a revolving door of staff, the couple of visits I had the staff is always different. During this most recent visit, the office is in the process of being remodeled and they had an extra temporary phlebotomist-- who was awesome by the way; super-professional and highly skilled. Hopefully the updates will be an improvement (I don't foresee it being otherwise); so, in summation, my most recent visit was pretty positive ovet

I was in & out within 30 minutes - NO APPOINTMENT…read more 26 Sep 2025; I arrived at 1120, the entire room was filled with people waiting, all 15 chairs + several people standing. It doesn't get any better than this

I was able to walk-on with my doctor's orders, and see a technician in less than twenty minutes…read more I've waited longer for appointments in some places. I've gone to this location several times. Staff was friendly and were helping patrons use the self-check in kiosk.

The office is always clean on the med group as well as lab.The receptionists are always…read moreprofessional and the lab techs are amazing..Great office but would be nice to stay open a little later than 4

Pretty simple process! Came in for some blood work. The guy working the front desk was a rock star…read more He was also the phlebotomist and also the one to fill everything out and ship it off. Very knowledagble and a one man show. Seemed a little busy to just have one employee though. During my visit there was one person before me, myself, and two people waiting after me so it did take a while. Not sure if it's that busy every day but if it is, I think they would benefit having another employee working. Other than that, great experience!

I needed quite a few labs done and when i called i was quoted $500-$600 by a woman named Olivia. I…read morewent in today and my labs totaled over $1,400. It was such a shock that there was a huge price discrepancy and that i was misquoted. I had a feeling that when I called she didnt actually figure out how much it would all be when she immediately threw out a number. This is wrong on so many levels and really blindsided me!

Another successful online scheduling and implementation for yearly routine labs. So easy-to-use and…read morecuts the amount of wait time. I have the app on my phone so I anticipate readily receiving the results. Quick and easy. Friendly and professional staff, and clean office.

Labs just got done with my yearly labs. I made an appointment online. The online appointment system…read moreis actually quite nice. I had to change it a couple times and it was not an issue. You do have to jump through the ' let's make sure you're human' rings. As I walked in, the lady asked me if I had appointment. I told her I did and she told me to check in at the automated kiosk. Since I use LabCorp due to insurance, they had all of my information. All I had to do was scan my insurance card. Counter girl was efficient, a little friendly, but on a busy day, you can't expect much. Had to do a lot of tests, luckily it was only two vials of blood. The blood technician, not sure if it was a phlebotomist, perform a fairly painless blood draw. She was nice and friendly. I do recommend this place . Probably one of the better places and experience since I've had doing yearly blood labs.

I needed some lab work done that did not allow me to know what specific day I needed to get my…read moreblood drawn, so I decided to do a walk in here at Renown's Lab location on Sierra Rose. Upon entering, there were about 4-5 people ahead of me with appointments, so obviously those people were seen first and then several people came in after right after me. Ultimately, I was in and out within 25 minutes, which I felt very reasonable considering I walked in without an appointment and several people ahead of me. I found this location to be very convenient and the staff quick and friendly.

This is the best place I have been to in Reno for labwork! Everytime I come here, typically…read moreonce/year, check-in is efficient and the wait is not long. I am a big baby when it comes to blood draws, but they make is easy. This most recent time, I had Joey and she was terrific! I nearly didn't even feel the needle poke! And the results of my comprehensive metabolic panel were posted just a few hours later!

Made my appointment months ago to get an 8am spot. Went in about 7:45 and signed in at their kiosk,…read moreas the online system I attempted to use yesterday did not accept my information. At any rate, I got in 8 o'clock and by 8:03 I was complete. Technician was very capable and didn't need to dig around in my arm, as sometimes happens. She was very personable, friendly, and I appreciated the on-time service.

Three stations of automated pre-check in are nice. The staff was all professional and pleasant to…read morework with, greeted upon arrival and on exit. Kudos to the staff. Well oiled machine.

Came here and they were closed even though the hours posted said they should have been open…read more. However, once I was able to come in, service was nice and fast, no further complaints. Only one person was working here.

So pleased this location of Lab Corps is now open again. It's right in my neighborhood and opens at…read more7 AM. This morning there was no waiting. I was in and out for blood work within five minutes The phlebotomist is also very friendly and an expert in her job. Only took one try to get the right vein for three vials of blood drawn. 5+ stars today and I hope this place remains open because of the easy access, plenty of parking, and competent staff.