I absolutely Love PDS Medical Group Henderson!! I started going at the begining of this year with…read moresome major issues that Henderson Hospital was unable to help at all. Christine was amazing and went above and beyond to first of all get me out of excrusiating pain and then address everything involved until she found a solution. My wife and I are both treated like family by everyone at PDS Medical Group and we highly reccomend them for all your medical needs. I plan on staying with Christine and PDS Medical Group for all of my General Practicioner needs.

I just had the worst experience at the Henderson location. I had a simple appointment to go over my…read morelab results with my primary care provider Christine V. The previous time I did this, I was able to go during my lunch break. Here's what happened this time. First I got an email from PDS Medical on 12/24/25 reminding me I have an appointment on January 7th, 2026. I confirmed the appointment. Then I get an email on 12/30/25 reminding me I have an appointment and letting me know that I can save time by using e check-in. Done. I checked in using the online portal. Finally. I got a text message the morning of my appointment on Jan 7th again reminding me I have an appointment. Confirmed! My appointment was at 1:30pm, so I took a lunch break from 1:00pm-2:00pm. I showed up at 1:15pm. Checked in at the front desk. The receptionist, a very nice lady named Esmeralda charged me my $70 copayment. She emailed me my receipt. Receipt received in my email at 1:17pm. I waited in the lobby patiently. I was then called in at my appointment time exactly at 1:30pm. The assistant took my blood pressure & weight, then escorted me to the waiting room at 1:35. I sat in the waiting room until 2:00pm! Christine V. never showed up! I heard her walk into a room of a patient that showed up after me at 1:58pm! There was no communication from the staff letting me know they were short staffed. Nor was there any communication for warning me that the wait would be longer than expected. I left as soon as my lunch break ended 2pm (and returned to work late). I did let the nice receptionist know that no one ever came in the room to see me. She could tell I was upset when I walked out. Do you think anyone called me to apologize? No! Not during the drive home, nor during the remainder of the afternoon or evening! The next day I got a message from the MyChart portal letting me know my prescription refill was denied. The portion I paid for my blood work on 12/24, and the $70 copay for the office was a waste of money!

In this ever changing journey to proper wellness I need help achieving this. I need to know that in…read moremy younger years I have not done damage that can be reversed. That is the reason for my visit today. Sometimes we tend in think we feel fine, but there might be small things wrong that can lead to monster issues. Valhalla Wellness is just the place where I feel comfortable as a patient and with the doctors to explore this. When I walked into the office the front staff greeted me and I was so impressed at how the feel and atmosphere of the office is. The office is very clean and nicely done. I did not wait long for the doctor, actually I was still filling out the paperwork when they called. I finished the said paperwork in the room while talking to the office assistant. I came in for a wellness evaluation. I found this business looking for a second opinion. While I am not seeking my second opinion here I did ask the doctor to evaluate the notes from my primary physician, and he looked them over during the visit too. After the appointment I now have more knowledgeable to continue the journey to wellness and actually make it. I guess we cannot fight fate, but we can give her a reason to go slower or stay away for a time. I was highly pleased with the outcome of the information I was given and will be back to follow up in 30 days with the wonderful staff .

The staff is very helpful, friendly, and very knowledgeable. My consult for wellness with Dr…read moreDudley was very informative and engaging, I really enjoyed our banter lol. And Angelica was such a peach, she helped me to understand the basics of the products I was purchasing and offered assistants in the future of I needed any help.. Definitely love having found this place!!

Scheduling an appointment online was easy and convenient. This was my first time visiting this…read morelocation, and if you're driving there via the 95 to Horizon, be aware that you'll need to make a U-turn. You may consider coming in from College Drive as a smoother option. The office and parking lot are both on the smaller side. There's a sign out front asking family members not to enter due to limited space, which makes sense given how compact the area is. That said, it wasn't crowded at all when we arrived on a weekday around 3 PM. The facility has a few check-in and payment windows, and some tablets available for testing. Overall, a straightforward and less than 15 min visit with appointment. Staff is friendly. Food license is good for 3 years.

I was given a list of places to go get my health card, I was recommended this location specifically…read morebecause of how much nicer they are compared to others. THEY WERE NOT WRONG. Cassie at the front was amazing. She was extremely helpful and explained that I did need an appointment but they had openings. She gave me a little card to refresh my memory of the material again from taking the ServSafe in October and I passed. Highly recommend this location!

This office has been truly exceptional. From the moment you walk in, the front desk staff create a…read morewarm and welcoming environment, and the medical assistants consistently demonstrate professionalism and compassion. NP Kota and Reynoso, along with Dr. Uson, provide care that goes above and beyond expectations. Your dedication to delivering high-quality, patient-centered care is evident in every interaction. You not only bring a high level of expertise, but also genuine kindness and attentiveness, always taking the time to listen and advocate for your patients. That combination is rare and deeply appreciated. Thank you for your continued commitment to excellence, it does not go unnoticed and makes a meaningful difference in the lives of those you care for.

A reliable healthcare provider with a wide range of services. The staff is generally professional…read moreand knowledgeable, and appointments are usually handled efficiently. Some visits can feel a bit rushed, depending on how busy they are, but overall the care is solid. It's a convenient option for routine checkups and ongoing medical needs.

Office staff and PA's non empathetic, rude, incompetent and indifferent. On April 26th I called and…read morespoke to a patient care representative about some paperwork I need filled out by May second. I was told just bring it in to the office. I did so. Gave it to I believe Rene at the front desk. She said she'd put it in my doctors box. I called daily to remind them of the deadline. They assured me they would get it done and someone would call me once it was faxed. A week later on due date I went to the office and the paperwork was not even looked at. The receptionist Rene said she would get someone to take care of it. A PA wrote up the letter, gave me a copy and said they would fax it that day. Upon getting home I looked at the letter and it did not contain the information I had requested to be put on it. I was also told that day things like this could take up to two weeks. They needed to tell me that in the beginning not on the due date. I've been so stressed all week. This is a huge monetary matter and no one at the office could care less. It seems like they were intentionally messing with me. It's 6:10 the office is closed and I never received a phone call letting me know it was faxed. I'm livid.

Horrible receptionists. Place is always empty, wonder why?…read more Gloria is always rude, no customer service skills whatsoever. On the phone is worse. Ugh.... She will cut you off when you're trying to explain anything. She seems like she hates her job. She makes my Parents and myself not wanna come to this location anymore. Can't wait to switch insurance.

Again, nobody likes coming to the doctor, but at least having a place that makes you feel warm and…read morewelcome helps out. I've been coming to this place now for a few years, and has always been a top-notch experience. The only bad thing is parking can be limited, so if you do have an appointment I suggest getting there earlier than you would normally so you can find a place to park. Inside, the lobby is warming and vining, they have a digital signboard so you can find your doctor without a problem plus elevators and a staircase if you desire to walk up the stairs. The check-in area is very spacious and nice and all of the girls at the front counter are super friendly making it a very nice check-in experience. The actual doctor's rooms are neat and clean as they should be and feel very comforting rather than just a sterile environment. Bottom line? If they are a part of your insurance network, I highly suggest coming here. Because it is a great way to make an unpleasant experience more comfortable.

The type of care provided here is excellent, and the environment is very clean and comfortable. I…read morefeel at ease while waiting to be called. I prefer morning appointments because it is less crowded. My experience so far has been very pleasant. The staff are always very friendly and helpful to both patients and their families.

I have been to this doctor one time Dr Mark Thiele.. I went in today for blood test results and to…read morelet him know I was sick and see if he could give me anything for it.. but he refused to see me because I was sick! I told them that I had dispatch health come to my house and they tested me for a flu and covid & the test both came back negative, but that made no difference to them. I mean why else do you go to doctor or who else would you go to if you're sick if not your own freaking doctor?? I am a retired medical assistant and i've never heard such ridiculous BS in my life! You know when you go into the field that you're gonna run into sick people, so I don't understand turning them away you away when the only other alternative is another doctor or a hospital. Get real, Doctor, why are you in the medical field?? It sure isn't because you care about sick people

Never too long a wait, it's got plenty of seating, and TVs on. It's quite a drive for me, but for…read moremy daughter to see PA Shields this is where we have to go. She's good, so it's worth it. Plenty of parking, a couple crazy homeless people to add spice to the wait. The front desk people always manage to find what they need, but it's always a minute before they figure it out. Not sure why, just glad they do.

They took my daughter right away, Dr. Denton was very professional and gave us refferals that same…read moreday. He also took the time to write a letter we needed. I Recommend this clinic 100% thanks!!

POOR patient care. Seems like I can never get an appointment until a month out. They've cancel in…read moreperson appointments for virtual appointments multiple times. What's the point of having a primary when I end up always having to go to an urgent care since I can't wait one month to see my primary. Horrible front desk people never helpful. I wish I could give them 0 stars.

"The purpose of human life is to serve, and show compassion and the will to help others." According…read moreto Apostle John Chi The ability to put others above yourself and put aside your own personal feelings to help others in a positive light and using love shows here. I'm here due to an imbalance with iron deficiency that has occurred yet again . This time around I'm on my fifth infusion of iron. The staff have been spectacular in making sure that my care is paramount. Could you imagine the strife an individual has to endure here? Cancer patients from all walks of life? Their existence and will are so precious. Lots of these patients are super human. They deserve and have that will, it's just magical to see. Here anemia sure can cause an individual to be sick, but cancer is devastating. I believe in these walls the patients and staff make their lives better with the warmth they create . Again, who knows how long we have to endure here? Some days we just want to "stop fighting the good fight." Then we remember all those that are around us, we have so much to give. Kindness and love are what we need to deliver and show others how to live. And to be loved. They always say, "you have your health." This last year it's seemed blow after blow, being isolated and feeling my own pain it feels like dark. On every occasion that I've visited here especially, the lab the staff and other patients have always brought a smile to my heart. There is no judgement here. We all struggle. We all fight the good fight . We should spread kindness whenever possible. I have had too many close calls and encounters in life that I've been given. If today was your last chance would you keep on? Would you just give up. Mind you I don't have the struggles with cancer, my alignment is anemia. It's again on the other spectrum from cancer, anemia for whatever reason makes inconsistency in the body too. The deprivation of oxygen to the brain and heart are let's say's, "not great." This last year, five iron infusions and the intolerances that come from iron not made in the body is rough. Here I stand. I stand stronger, I'm not sure why? We are not to ask the why? We are going to keep reaching for the stars and making it happen each and everyday. Bring the energy of light and love to heal others. Never forget the "good fight." Even in the dark we can make it . You must search for the beacon. Follow the path and you will find the road.

(3 stars for receptionist on the phone) About 4 months ago My dad was denied service because they…read moredo not take Aetna Medicare, I was hoping my dad could get in as I read good reviews, but we will have to change his insurance first, then call back! My only complaint is the girl that answered the phone was super hard to understand, and felt super cold as if she didn't care, and her speech was like how hearing impaired people speak, a congested nasally voice, my husband felt really bad and awkward not understanding what she was asking so he put it on speaker so we can help figure out what she was saying! It made an already difficult situation even more stressful than what it needed to be! Her name sounded like "rain" and they really need to consider how stressful it is getting a loved one with cancer and then having try and understand what the person on the other end is asking and saying! Also , it sounded like a bunch of people at a party in the background laughing and talking loud, so that did not help either!

I walked into Henderson Hospital's Emergency Room not feeling well, and from the very first moment…read moreI was met with the most warm-hearted and compassionate nurses. They worked together seamlessly, with such precision, calm, and genuine care--it immediately brought comfort during a difficult moment. The nurse who took care of me, Bryan, is a young man with an incredibly big heart and a true willingness to serve. His sincerity and compassion were deeply felt. He cared for me the way a son would care for his father--with patience, respect, and genuine concern. Because of him, I felt better not just physically, but emotionally as well. I am truly grateful for his kindness and dedication. Thank you, Nurse Bryan. May God bless your good heart and the work you do.

We came to Henderson Hospital Surgery Center for a pre-op appointment for a very quick surgical…read moreprocedure done next door at Henderson Hospital. It was a bit odd walking in because everything is clearly marked but it all kind of looks closed. Luckily, it is well labeled so we tried the door we thought it was (first one on the left, from entering the front doors) and we were helped right away. Our appointment was at 730AM but we got there around closer to 7 but we were helped right away. The appointment itself was in a different suite so a nice volunteer brought us there right away. The nurse in charge of giving instructions and asking questions for the surgery was so sweet and really nice. She was bubbly and funny and made us feel better about what was to come. She had all of the information and she even called back later to correct some instructions that didn't align with the doctors orders. I liked how clean and orderly everything was. Also, the room we were in was fairly large so it was comfortable for both the patient and a guest to be in there (we both got comfortable chairs, woohooooo!) It was nice to see the up front out of pocket cost of the surgery as well, so we knew what we were heading into when we came to the hospital on the day of the surgery.