My name is Mark, I am a homeowner. On Saturday 11/22/25 I was in my basement when I discovered that my Sump pump hadn't been working for some time, because the Crock, was filled with water, right up to its brim. I reached out to Never wet Basement Waterproofing. Never wet Basement Waterproofing is well known for their higher Quality workmanship and professionalism. Immediately, Never Wet, Sent me their "Top Man" Stirling Delves. (They are all top Professionals". Stirling, In my opinion, He is A Perfectionist! He wet about replacing my failed sump pump without any effort on his part. He worked fast, very clean, Stirling went out of his way to explain what he had done, He gave me very important information about my new installation. In Shorty Never Wet is a great company, whit Fantastic People who know what they are doing. My heart goes out to Stirling and to the entire Never Wet Basement Waterproofing team. read more

Excellent customer service.. The owners Kevin and Neil will provide an honest solution to permanently fix your basement at a fair price and the quality of work will exceed your expectations.. read more

THIS is the company you want to water proof your basement. Here's why. The past few years we've noticed water along the edge of the basement walls and floor of our 1905 four square city home. We've tried to ignore it but it was getting worse. I feared mold. I met Kevin a owner, when he was measuring another home in the hood. We visited about my basement. His honesty and patience explaining the solutions to my problem sold me as the right person to work with on a major home project. I also watched how their staff worked on the neighbor's home everyday. Every single person in the company is kind and very hardworking. I always felt safe with them. They do what they say they are going to do and they do it well. I really have never seen such organized efficiency and effectiveness at work on a home construction project. You know how difficult contractors can be about saying one thing but not showing up? These guys show up and stay until the job is done. The communication with us from the workers and the supervisors was daily and always involved our input. Excellent. Everything takes time, I think they were here 6 days. Get over yourself and let them do their jobs. I have a whole new level to my home and it is clean and fresh. The air in my home seems fresher. For me, that's a huge benefit to offset the cost. I called Kevin in a panic with some heavy rain related question yesterday - about a month after the work was done. Within an hour he had 2 men here. It ended up being a Rotor Router problem. Oh well. Chose Never Wet. Dollar for Dollar you won't go wrong. read more

steals your money and wont do the work, you have to chase them down to get any answers on when the work can be done to be met with 'we'll call you next week' and never receive said call and you constantly have to call, so when you cancel due to this farce they refuse to refund the $1900 deposit. literal thieves read more

professional, competent, honest service. My tenant was very pleased with how clean and fast they completed what was a pretty big job. They went above and beyond to make sure everything turned out better than expected. Highly recommend. read more

Neverwet waterproofed our basement a few months ago. The crew was extremely efficient, neat and polite and they worked wonders on our basement. Highly recommend! read more

The NeverWet team was a pleasure to work with. We had several waterproofing companies come in to give us estimates. NeverWet's salesperson was the most competent and the most professional of those that came out. They left us with a reasonable quote, and then they left us alone. They weren't pushy about it like some other companies are. Signing up was pretty easy. We had to finance it, but they helped us out with that too (at a really decent rate too!). The owner, Kevin, came out a few days before the crew to scope things out, take note of some things, and discussed logistics with me (where to park their truck, plug in their equipment, etc). A couple of days later, the crew was here and they began their work - digging and jackhammering away. It was really hot that week too, poor guys, and it was really humid in our crawlspace. They cleared the drain trenches and installed drainage pipe and a new sump pump with a backup. Then they filled everything back in and sealed it with new cement. They left the crawlspace cleaner than it had been when they started. The following week, Kevin came back and personally dug out an additional drain for the crawlspace entrance, at no additional cost. He really went out of his way to make sure we were satisfied with the job. They even took all of the old, gross insulation away for us (not part of their usual job, but I had asked) Any trenches they dug were filled back in very neatly, and freshly seeded. They were here for a total of 5 days. If you find yourself in need of some basement or crawlspace waterproofing, I highly recommend NeverWet. ********** UPDATE *********** Approximately 18 months after NeverWet did our initial basement waterproofing, our primary sump pump burned out. It ran a lot - multiple times a minute sometimes - so I wasn't really surprised. Fortunately we had a battery backup system, and that kept things dry. I called NeverWet and they had someone out within a couple days. The pump was completely covered by their guarantee, so the replacement pump as well as labor cost us nothing. I'm truly impressed with the continued great customer service we've gotten from NeverWet. Thanks again! read more

This company was wonderful to work with. The work crew was very responsive to everything I asked. Pleasant and very respectful. Cleaned up after themselves daily. No complaints. I would highly recommend this company. read more

I have lived in my home for a year and a half. The first spring in my home the basement was fine, and the previous homeowners even did a fresh paint job in order to hide the moisture damage. This year, being such a wet winter, spring, and summer I discovered water pouring through the cement brick walls, coming up through the basement floor, and well as overflowing in the french drain. This was causing the walls and floors to crack, and further increase leaking. Never Wet was the first company I contacted in order to solve my problem. The salesman came out, and there was a misunderstanding with the appointment date, they actually came a week earlier then I was told, and I was walking out the door for another commitment I made for that day. Needless to say the salesman offered to go through the basement, and my options efficiently, and quickly not causing too bad of a delay in my other obligation. He also educated me on why the leaks, moisture damage, and smell was occurring. He was very knowledgeable, and even pointed out things to me I had not noticed. I decided to utilize their services, but was shocked on how far they were booked out, my free quote was early April, and my service was just completed mid July. I don't fault them at all for this, as everyone is probably experiencing what I did this year, and it also is validation truly how many people are choosing them for their waterproofing needs. I choose the inside and outside waterproofing option, as well as burying my gutters. The outside option includes digging below the frost zone, repairing any damage and cracks to the foundation, laying a thick waterproofing tar like substance, covering that with plastic, then covering the plastic with stone. The inside included; installing drain tile around the whole basement, with access to clear drains in each of the corners of the basement, re-cementing over new drainage system, a whole home dehumidifier, a battery backed up sump, a new and deeper sump pump crock. You can choose to have them just paint your current cement brick, or put up dryshield panels, which is the option I choose. My cement brick was not so good on the eye, so I thought this was the more cosmetic approach. They do spray behind the panel to prevent mold and moisture damage. I felt if I was spending this amount of money to have a solid foundation, i would like it appealing to the eye as well, and my home being built in 1939, it needed some love. A week before my service, Kevin, the owner came out to scope the job and describe what the day would entail for me. He was very friendly, also very knowledgeable, and personable. He even called the morning of the job to ensure his crew arrived, and everything was going smoothly, and to see if I had any questions. I have a smaller basement, maybe 10' x 25', and the job was completed in 3 days. The first day was only a half day, 4 hours, and they jack-hammered half of the basement. The second day was around 8 hours and they completed the whole outside of the house, and majority of the inside. It was amazing how respectful they were in trying to savage landscape, and offered to replant anything they had to dig up. They hung plastic throughout the inside of the house to prevent dust from traveling to other parts of my house that they had to carry the dirt and cement that was removed for the new drainage system. They protected the floors, and any other thing that was in their pathway. The first day there were 2 guys on the job, the second day there were probably 10 or more. The last day they just had to finish cement the last end of my basement, install the dehumidifier, and clean up the basement, this took them about 2 hours. I was amazed at the amount of product they had to remove, and honestly had a little anxiety when I looked in my basement after day 1. At the end of day 3 you wouldn't have even known that all of that dirt and cement was piling up for removal in the basement. The walls made my basement look brand new, and it's even brighter down there now, because they are white, and reflect the light. As they were leaving they told me in the next couple of days someone would be at my house to power wash and clean my driveway, as it was covered in dirt from all the debris. I was shocked at this, and it wasn't expected. Several hours after job completion, the owner called me to see how everything was, inform me about the power washing, and let me know he wanted to come in the next week to check over everything and make sure it is all working properly and efficiently. It was a job well done, and I would highly recommend them for your waterproofing needs, hey if my review helps you decide tell them I sent you! read more

Extremely helpful and professional. Darren was not the typical pushy sales person, he was informative and left us with a great impression of the company. We would recommend and will recommend them to everyone. read more