We had a gutter issue and called on Savage & Sons to take a look. Dan came out the same day, assessed the problem, and a practical solution. He completed the work on the spot and as it was a 15 minute fix he refused any payment. Rare to find someone as responsive, knowledgeable, and personable. read more

see my prior message from 7 years ago. At that time this company left us no choice but to take the matter to small claims court as they never came back to do the work we contracted with them to do (remove & replace plywood on roof prior to doing new roofing job) and they never fixed the parts of the new roofing their employees did and, they admitted the roofing was not done right by their employees, so the Court issued a JUDGMENT in our favor against this company which remains active on Court records for 20 years. read more

I went to the Savage and Sons Home Services booth at the Rochester Home Show a few weeks ago. I told my sad story to the gentleman there about my siding contractors (yes, plural) disaster. I showed him the pictures of the shoddily down work. He asked me for my address and said he would take a look on Monday (this was Sunday). He came by Monday and examined the house, and gave me a number we agreed upon. He was back Tuesday with a full team and they fixed all the shoddy work in one day. The house finally looked like what I thought it would when I started this back in the Fall! From Sunday to Tuesday, done! And he invoiced me! They were professionals true to their word. The work was beautiful. I will be using Savage and Sons Home Services for all my home projects. read more

My husband and I called these guys up to provide an estimate to redo a bathroom ceiling and install a ventilation system. Jordan arrived with some other guy in an unmarked vehicle and they came in to do a quick view of what they'd be working on. Jordan left and the other guy stayed. Found that ODD but vision is always 20/20 in hindsight. We got an estimate and told Jordan that we'd probably be getting some equity out of the house in order to pay for the services. WE NEVER HEARD FROM THIS PLACE AGAIN!!! My husband called Jordan several times with NO answer. VERY unprofessional! So, screw these guys. Glad I read the sh*tty reviews about them. We ended up going with another PROFESSIONAL business to do the work. I would say more about the unprofessionalism but I'm trying to be nice. :-) Need some work done? Go elsewhere. These are young kids who party, drink, smoke and apparently do NOT know how to be professional to keep a business running smoothly and keeping customers coming back. read more

I used savage and sons to do a siding job for me as well as some roofing. At first they were very nice to work with and offered to help with other aspects of the project. The owner Dan was usually on site after 10 am, so when I noticed the roof had been framed incorrectly I brought the mistake up immediately to him. He instantly got defensive and started shouting at swearing at me and even made a move to punch me when I started yelling back. This guy is a maniac! The siding also looks bad. There are a few areas where gaps a finger fits in around brand new windows that they set. The soffits were put up without a level and it shows. He shingled a small area of roofing putting the wrong color up on the first row, then continued the correct color for the rest of it. Every brand new gutter overhangs a different length. Extremely poor quality for a company that "takes pride" in their work and claim to be "perfectionists". Aside from the hot headed owner and the workers doing drugs in the driveway, they also claim not to take any money until the job is complete... Lies! They required a hefty deposit up front. He did give me a thousand dollars off for the mistakes on the framing that I had to have corrected to pass inspection, but that doesn't make up for the fact that it was supposed to be a match to the existing ridge. They were 2 full inches off. Both roof boots they put on for the plumbing vents are leaking as well. I don't understand how that happens with a brand new roof that they reframed and roofed from scratch. Reconsider before hiring these jokers. read more

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This is a great company. They work quickly and properly. They were respectful of my house and lawn. I would recommend them to anyone.

We just had a new roof and gutters installed on our house. Savage and Sons did a great job. The workers were very experienced and were extremely knowledgeable. They were very careful to protect my property from damage throughout the entire project. I was very impressed and decided to add an additional job requesting they install new gutters as well. They have done several homes in our area and all homeowners are very happy with their work as well. I highly recommend if your looking to get your roof, gutters or siding done you call them to do the job! Quality predominated and their pricing was excellent! read more

BEWARE! Started off good with (supposed) company owner arriving in a company truck and giving a professional estimate. But when the work crew arrived, it was two foreign-speaking kids in an unmarked, beat-up van full of junk. When problems with the job became evident in two months, the office kept saying that they would have someone call me to arrange a visit for repairs. This occurred three times, same result--no call back. Complaints to the BBB revealed that the ownership had changed and the company now had a rating of F. read more

I would recommend Savage and Son to all. They did roofing, siding and windows. Prices great, crew very respectful and very pleased with finished product. Finished quickly and cleaned up area. Highly recommend. read more

Wonderful crew to work with, high quality work! 10/10 would Recommend!!!

Beware...our experience started out great..we were told by the owner, Your in good hands. We believed that statenent and looked forward to the finished job. It turned out to be an empty promise. ... we had concerns with caftmanship and incomplete work. These issues required 3 revisits and rework..the final result was far from the promise. Please be careful using this firm. You may find you'll need to hire another company to fix damage and poor craftsmanship..we were very disapointed. Lesson learned. read more

Danny and his crew were at our house for a small job today. They went out of their way to accommodate. Super work, super people. Highly recommend. read more

Just got a roof put on and they did an amazing job, I still have yet to find a nail in my driveway or lawn. I would recommend them to anyone couldn't be happier read more

Very disappointing. After getting a new roof the first time it rained we had a leak. Called the "Emergency Number" and it took days for them to come out. All they did was jam caulk in the gap and disconnected two down spouts from the side of the house. I think any homeowner could have done a better job. During the winter we had tons of ice build up, so to keep our lifetime guarantee intact we called to have them remove the ice. We were roughly quoted $250, when they got there it turned out to be $750 - but we were leaving for vacation the next day, and were stuck paying. They did remove the ice, but the gutters took the brunt of it. And that brings me to today. Because the gutters are pitched the wrong direction I had another leak the last time it rained. Called them on Saturday morning, again the Emergency Number, no one called back by Tuesday, so I called again. Here I sit Wednesday evening - NOTHING from them. Please do yourself a favor - keep shopping - no one can have as bad customer service as this group. read more