Great place to get shoes at a reasonable price. Great customer service. Just know that discounts…read moreare offered to Veterans and seniors.

There are shoes galore here! I'm so excited Birmingham has not only one but now TWO Shoe Stations!…read moreThese stores are huge and so comfortable to shop in. They have so many brand names and all kinds of deals. I ended up getting a pair of socks from this location, but I will be definitely back for shoes!

I visited the Trak Shak in Homewood, AL today to replace my Nike Pegasus Premium running shoes. I…read morespent about 25 minutes in the store browsing and waiting for assistance. During that time, I saw several staff members walking around, but no one approached me to offer help. What stood out most was that other customers -- including individuals who entered the store after I did -- were asked if they needed assistance, while I was not acknowledged at all. Customer service is a big part of the retail experience, especially at a specialty running store where fit and guidance matter. Unfortunately, based on this experience, I would have to rate this location a 1 out of 5. I hope this feedback helps improve attentiveness and consistency in customer service moving forward.

Great running store with great selection of running gear. Staff is very friendly and knowledgeable,…read moreso if you just want to walk or run in a great pair of shoes, then this place is a must stop. Don't forget the Wednesday run from here

Buyer beware. My husband went to this store with hip pain thinking it might be helped with inserts…read more He thought he would buy, if any, one pair but the salesman told him he needed a package of three so he could graduate from one to another. He purchased...$1,500.00 worth of nonsense. His problem just got worse so he took them back but they wouldn't take them. I'm just reminding folks these are not medically trained people, they are trained in sales. $1500.00 down the drain. Just an FYI.

Was just in the store this afternoon 9/26/25 and my wife bought inserts. The sales process was…read morefine, but when we were checking out some random employee starts telling me that the insoles (not their inserts) I had put in my pocket had to go back in the shoes. They were my wife's insoles that they had taken out of her shoes. When I showed them to the guy he goes "oh we're all right then." I felt like this guy basically accusing me of shoplifting after dropping $1600 bucks on inserts. Didn't introduce himself the entire hour we were there and no apology. Pretty crappy way to end what was otherwise a good experience.

I purchased several pairs of Ariat boots. The asst. manager, Amy, and the sales associate, Hayden…read morewere awesome. They took their time and helped me find the right pair(s). I did purchase a pair of Cody James and returned them for another pair of Ariats without any problems.

Selection is huge! The staff is friendly and helpful. They are also knowledgeable about how to care…read morefor products so they have lasting value.

Stopped in when we were nearby to check out a promo they had available. I needed some new shoes,…read moreand it just so happened to be at the same time as a Healthcare/Educator offer, and I just so happen to have one of those in the family. The sale went quickly, and the manager let us know how to participate in the promo and got it all set up. In and out quickly. When I have more time, I'll be back to shop the outdoor gear a little more for family gifts for Christmas.

I love MHO! You can wander around the whole store two or three times and still find something new…read moreto look at. The clothes are fun. The shoe selection is great and they have lots of fun things to buy as gifts to others. The people who work there are always friendly. Plus, they carry high quality goods.

I went to the store for a pickup order. I decided to look around for an item that my husband…read morewanted. I must have looked out of sorts because Mary offered assistance. She was so kind. They didn't have what I was looking for in stores, but she was able to see it online. She ordered it to my home, and even figured out how to use my coupon. This was a great experience. I will continue to shop at this location.

Yesterday was my first time visiting this location. I went to the Dick's that is closer to me…read morefirst. I bought all the mesh book bags that location had so I see if this location had any. Upon walking in, I thought it was bigger than the Dick's near my house. However, I think they're comparable in season because my usual location is two stories and this one is one level. We told a young lady what we were looking for and she walked us over to the area. We were able to find one mesh book bag. The price of the book bags were $19.99 in store, but $9.99 online. At each store, we brought it to the cashier's attention and they did a price adjustment to match the online price. My kids always need things because they place sports so I'm sure I'll be back.

Nice selection and nice people, they buy sell trade. Bring in used shoes to buy new. Great storeread more

Full disclosure, I am not the normal client of Memory Lane. I am a 65 year old man. I went with…read moremy daughter because she wanted to have help on her selection. Happy to do it. This place is amazing. I had no idea there was such a market for athletic shoes. The inventory which changes daily was over the top. However, one of the reasons I went was to see the famous safe. Yes you heard me right. A Safe for the high end shoes. Since the athletic shoes my daughter was looking at were over $200.00, I wanted to know, what about the shoes in the safe. The let me in and well, they were very expensive. I guess my PF Flyers and Keds as a kid are not longer a things. Anyway, the staff was engaging, fair and helpful. I like this place and hope they have great success.

I hadn't visited this location in almost a year. Immediately, when I entered I saw my two favorite…read moreSAs, Jason and Ricky, who greeted me with big hugs. Yes, they know me by name, lol! Handbag shopping is therapy for me, and the Coach family is always very knowledgeable and ready to show the latest styles. They are never pushy or overbearing which allows for a wonderful shopping experience. I love that I can go into the store and try on the handbags of my choice that I have selected online. You can even order online and pickup in the store. However, it's best to purchase in the store so that the store receives the credit. After all, if we don't shop there, they may close! Wednesdays are sale days, so make sure you stop by then to also see the new drops. Coach is one of my favorite handbag companies and this location is my favorite to visit. Check them out if you're looking for your next cute bag!

I decided to visit the Coach store while hanging out at the outlet. This store is really well…read moreorganized & arranged nicely. I browsed around and was impressed with their inventory. This was actually my first time here. I'm not typically a coach girl but I do value & appreciate the quality of their products. I found & purchased a purse & a wallet I liked. Both were last chance items so they were heavily discounted. This was a win!!!! The sales person, Johnathan that assisted me was very nice & helpful throughout my visit. I will definitely be back here in the future!