Decent selection of accessories, and shoes. Just that the prices never matched what was listed on…read morethe stickers. For instance, my wife wanted a pair of High Top Sandals that were on Sale for $62.99 as the sticker said. But when the cashier rung it up, it showed $72.99. Then a 3-pack of Men's Bracelets had the sticker price of $22.99, but when it was scanned, price showed as $32.99! Had to call the manager to check what was going on and he said that every Sunday, the prices change in the system, so that's why the items were showing discrepancies in the prices.... I don't know if that was the truth or if they had mistakenly forgotten to update the prices in inventory or forgot to change the sticker prices, but in any case, we got the items for the sale prices when they manually changed the prices. Got 4 Men's Bracelet packs for $14.00 since they had a sale going on for Buy 4 for 1 deal. Then the 3-pack and pair of shoes the sale prices they honored due to their system glitch, per se.

In terms of service, I experienced a very rude store clerk tonight. She snapped at my family…read moremember and I as we were trying on a pair of shoes to buy. There were many items that did not have a price marked on them. This is definitely my first and last visit here.

13 JUL 2024 I was so happy and amazed to find long time team…read moreleader and manager Trevor, back at the helm, of this, my favorite and preferred outside footwear brand store. Why? Because, Trevor knows what he is doing and gets the job done, with above average product knowledge, high energy, a sense of urgency, with respect paid to all, and with good humor. Looking forward to our next visit to replenish my spring/summer Timberland shoe style (and, whatever else Trevor shows us!). Now my wife loves Timberland, thanks to Trevor's up standard relationship building skill set. A 5*****experience. Highly recommended.

I truly had the best costumer service today ever . What…read moremakes me sad is I didn't take the names to leave a review. 4 different people talked to me and helped me . I have RA and fibro, and I try to hike until I won't be able to anymore. Two of the clerks in particular went above and beyond to help me . I walked out with 3 pairs of boots ( one was the cutest leopard pair). I shop at this mall a lot and honestly I was highly impressed with how I got treated and how patient they were . Thank you !!!

Worst experience of my life. I usually buy from this brand…read moreonline, so when I saw the store in the mall, I decided to go in and check it out. Big mistake. You can barely see anything in the store. Imagine walking into a clothing store where you can't clearly see the items or even their colors. The lighting is unbelievably bad. The staff member was friendly and opened a fitting room for me, but the situation got even worse there. The fitting room was completely dark. I literally couldn't see the clothes I was trying on--or even the clothes I was wearing. It took me about 10 minutes just to put my own clothes back on. Is this brand trying to save money on electricity? What is going on? This is unacceptable for a clothing store. I left the clothes there and will never buy from this brand again--not in-store and not online.

This place gives you the option of either paying in Canadian dollar or USA dollar. Canadian dollar…read more= horrible exchange rates. So I will always pay in US dollar. This place is like a hit and miss. I come here once in awhile but I will not look for this store at the outlet. I do like their pants and shirts.

Staff members are always helpful and knowledgeable. Lots of great sales and a good selection. The…read moreoutlet carries some different items than the "regular" LB stores, but also some of the same ones. Staff will also order for you if the size or color you want is not in stock. Good location at the north end of the complex, not too far from parking.

I don't know if this is ever going to get read by anyone who needs this information but I at the…read moreVERY LEAST would like the store manager to hear this. I had the best experience here. I was casually shopping. I'm a previous size 8 recently turned 14 and I'm adding more clothes appropriate to my weight fluctuations. I think someone passing me was a fairy godmother and asked if I needed help with a fitting. I stared wondering how she could know I was having issues with my bras winging out into my armpits. How? Anyway, I got in those dressing rooms and after 30 minutes these ladies identified Nordstrom had sized me earlier this year 3 FULL SIZES TOO SMALL. This experience out stands a full line department store, all in a tiny outlet in tulalip. I'm happy with every purchase and the entire experience was so positive. Thanks again!

Just rolled the dice on a 2025 Gnu Antigravity deck at the Zumiez Outlet in Tulalip and hit the…read moreabsolute jackpot with a major discount, Made in Washington too, so it's basically my patriotic duty to ride it while screaming "YEEEW" at the top of my lungs. The staff at this location must drink pure snowboard knowledge for breakfast. I walked in doing my best impression of a confused penguin and they immediately translated my grunts ("me like turny turny, also floaty floaty") into the exact board I didn't know I needed. Zero eye-rolling, zero upselling, just pure stoke facilitation. Side note: I've been rocking Aperture pants and jackets from Zumiez for years now and I'm convinced they're secretly made from retired rain clouds and unicorn tears. I've been out in full-on Cascadian apocalypse weather (sideways rain, negative temps, the kind of cold that makes your soul shiver) and stayed so dry I could've smuggled a bag of chips in my jacket and they'd still be crunchy by last chair. Aperture is the best "I can't believe this isn't $800" deal in snowboarding.

My daughter and I came out to the outlet mall to do some shopping. They had a line and let us in a…read morefew at a time. The staff were all wearing masks. Customers were not. We were standing in line and were standing in line and while 6 feet away from the customer in front of us, Sam the associate at the register came over and asked us to move back on the X. We apologized and did so without fuss. While in the store we noticed some customers not wearing a mask. As a caregiver, I understand the mask is for others protection not your own. My daughter did not feel comfortable enough to look at some items she found interesting as there were some younger, perhaps college aged guys stepping in front of her, without a mask and coughing. I just told her we can't control that and to just pay for what we got and leave. We then get to the register and Sam asks us if we found everything we were looking for to which I let her know that she wanted to look at a display however several guys were over there and not wearing a mask, coughing and so we were unable to grab the item she wanted. Instead of offering to go get it for us, Sam told us "we can't force customers to wear a mask and could not do anything about it. It should be noted that Sam had a mask on her face but it was not covering her nose. Of course I pointed that out and then asked why she would ask us to move back when others were able to freely crowd customers when not wearing a mask. She was less than professional and proceeded to tell us that masks were not required, just suggested. We paid for our items and left. I took a picture of the sign on the door. Seems odd that they ask folks not to come in if they have symptoms but don't take a temp and don't ask folks who are coughing to wear one. Plus, she in particular should be trained on the proper use. It should also be noted that they did not clean between customers and so not sure how much they care. I give one star only because we can't give zero. My daughter loves this store however we will just be buying directly from the brand rather than dealing with this again. All other stores we went into required all to wear masks. I'm super disappointed. This store is overpriced and reckless in my opinion. My advice is to enter at your own risk. Merchandise same pricing as any other Zumiez.

Marginally better than the factory outlet at Queensborough in New Westminster…read more The stuff here wasn't total garbage. There was some decent stuff here. BUT, when I get 50% coupons emailed to me, the price that I pay in Canada is actually cheaper than the prices here. Add to it that this is a two hour drive just to get here, no thank you.

A stop that has always been ever since coming to this outlet. Many stores in the place have moved…read moremany times, one of the real staples is this Banana, always located on the same spot, and once you come in,depending on the time of day, it could be nicely organized, or a place where Godzilla, King Kong and a riot happened where everything looks like it has been pillaged. I always seem to find one thing here to buy, even while browsing around not know what I want. The staff and service is ok here, probably being worn down from all the clean-up work they have to do every night. If you need some new work gear for your office, you probably are coming in here, I find that this store always has some extra discount depending on what weekend, time of the month, you are here. If you sign up for the Premium Outlet's newsletter you get informed and additional coupons to empty your wallet here. The prices aren't too bad, and way better than you stepping into a regular Banana store.. I mean.. why the heck are you walking into an outlet mall if not for the lower prices. All I can say is... if you're already in this outlet mall, it never hurts to stop in here, sure you might have to dig through the piles to find your stuff, especially if you go to the clearance racks in the back for deeper savings... and more mess! Time will be wasted here, hope you have a wing-person.. as the lineups to try things on can snake into a whole new beast!... Then another lineup at checkout.... all in the name of savings... You have been warned, now go and find some new clothes.

Was greeted as soon as I walked in. Asked if I needed help told her I was just looking. She then…read moretold me to let her know if I need any help. Lots of great sales going on. Excellent customer service, very friendly. Would definitely return.

I love this store. The people that work there are awesome and that's the reason why they have us as…read morereturning and regular customers. The outlet prices are great and often times I can see the same items at the full line stores. Both the men's and the women's clothing is great, my wife is a big fan as well. Go visit and you will see what I'm saying. You will be happy you did.

Went to get fully outfitted for hockey season. Colton was amazing. He got me in and out super fast,…read morehad helpful recommendations, and seemed like he genuinely cared about me getting the best deals possible. I will certainly be back!

I was looking for a new used recumbant spin exersice bike for my new medical condition. They were…read moreso helpful showing me what the offered and Josie is my hero. She made some suggestions, when the first and second bike I tried didn't work out, that were spot on. I won't think twice about checking out Play it Again sports in Lynnwood the next time I need any sporting equipment. I'm all about recycling and resuse instead of new if I can find it. Why discard of great sports equipment if it can be reused. I'm so happy they are in business. Thank you for all your help.